IMPORTANT INFORMATION – YOUR COMFORT IS OUR PRIORITY

To ensure a smooth and enjoyable stay for everyone, please review the following guidelines:

• All guests must be registered prior to arrival. Please send the full name and a valid government-issued ID for each guest before check-in. IDs are required at the front desk for building access.

• Unregistered guests are not permitted.

• Failure to provide this information in advance may result in cancellation of the reservation, as per building regulations.

📣 Noise Policy This property is located in a residential building. Please keep noise to a minimum at all times to respect neighbors.

🕓 Check-in & Check-out Check-in: 4:00 PM Check-out: 11:00 AM

Late Check-Out: Must be requested at least 24 hours in advance Subject to availability has an additional cost Latest possible check-out: 12:00 PM

• Late check-out cannot be granted if another guest is checking in on the same day.

• Unauthorized late check-out will result in a charge equivalent to one night's stay.

📦Deliveries Please do not send packages (Amazon, Best Buy, etc.) to the property. Deliveries are not accepted or guaranteed.

🧼 Cleaning & Maintenance

• Washcloths are not provided.

• If the property is left in excessively poor condition, an additional cleaning fee will be applied.

• Please note that the HVAC system is centralized and operates according to city regulations and seasonal cycles, to comply with environmental regulations. Heating in full operation (Oct 15 - May 1) AC in full operation (May 15 - Oct 1) Between transitions, the operation of the HVAC is at the discretion of the Building association according to the outside temperature.

🛠️ Damage Waiver Fee We kindly ask you to treat the home and its contents with care. The damage waiver fee helps cover accidental damage, provided it is reported during your stay.

Covered:

• Unintentional damage to items inside the unit (up to $300 per stay)

Not Covered:

Intentional damage or misuse (e.g., parties, smoking indoors) Violations of rental policies Damage exceeding $300 Damage to vehicles or personal items Theft or unreported damage Lost or stolen items External damage (e.g., to hallways, elevators)

Additional Charges (if not covered): Lost FOB or access card: $250 Lost parking tag: $200–$300 (based on building rates) Smoking inside: $300 fine Unauthorized party: $300 fine

🔧Need Assistance? If anything goes wrong or you need help during your stay, please contact us right away. We're here to make your stay as comfortable as possible.