Contact StayFinder
We're here to help you navigate the world of direct vacation rental bookings. Find the right contact method for your needs below.
Questions About Your Booking?
For any questions about an existing reservation, check-in details, property amenities, cancellations, or booking modifications, please contact your property manager directly.
Why Contact the Property Manager Directly?
Since you book directly with the property manager, they have all the details about your reservation and can provide immediate assistance with your stay.
How to Find Your Property Manager's Contact Info
Check your booking confirmation email or the property manager's website where you completed your booking for direct contact details including phone number and email address.
General Questions Support
For questions about how StayFinder works, technical issues with our platform, partnership inquiries, or general feedback, we'd love to hear from you.
What We Can Help With
- • How StayFinder works
- • Technical support
- • Partnership opportunities
- • Platform feedback
- • Media inquiries
Property Managers & Hosts
Interested in joining StayFinder and getting more direct bookings? Reach out to us at info@stayfinder.com to learn about our partnership program.
Quick Answers
I can't find my booking confirmation. What should I do?
Check your email (including spam folder) for confirmation from the property manager. If you still can't find it, contact the property manager directly using the information from their website where you completed the booking.
Is StayFinder free to use?
Yes! StayFinder is completely free for guests. We help you find direct booking opportunities with no service fees.
How do I cancel or modify my booking?
Since you booked directly with the property manager, all cancellations and modifications must be handled directly with them according to their specific policies.
How does StayFinder work?
We help you find the same vacation rental properties across multiple platforms and connect you directly with professional hosts, allowing you to skip booking fees and often get better prices.