To ensure a secure experience, we kindly ask you to register all members staying with us by providing a photo ID on the same day as the Check in . We appreciate your understanding, even if you´ve already verified your ID through the platform´s chat, we would still need an additional copy. This way, we can ensure a smooth check-in process, as the building only allows access to registered guests. Important: Please consider the following recommendations to enhance your stay: Note that the HVAC system is centralized and operates according to city regulations and seasonal cycles, to comply with environmental regulations. Heating in full operation (Oct 15 - May 1) AC in full operation (May 15 - Oct 1) Between transitions, the operation of the HVAC is at the discretion of the Building association according to the outside temperature. Smoking is not allowed indoors, as it may result in a fine. Kindly avoid excessive noise, as we are located in a residential area. Your comfort is our priority. If any issues arise, please inform us immediately. We are here to help. Remember: Check-in is scheduled for 4:00 p.m., and check-out is at 11:00 a.m. If you need a late check-out, please contact us with 24 hours´ notice; please note that this will generate an additional cost. Additionally: We want to inform you that package deliveries (Amazon, eBay, Best Buy, etc.) to the property address are not allowed. Unfortunately, we do not provide washcloths. Please feel at home and keep household items inside the house. In case of any lost linens or apartment keys, an additional cost will be charged to replace them.
Damage Waiver Fee: Please kindly take care of the objects and equipment that we make available for your use. In case of damage, the damage waiver fee will be covered. It is important that any damage you have caused is reported for the damage coverage to be effective. Only items inside the property are covered. The damage waiver fee doesn’t cover the following: • Intentional damage (such as damage caused by parties) • Damage caused by the violation of the rental policy (such as violating a no-smoking policy) • Any damages exceeding $300 per stay. • Damage caused by automobiles. • Damage to personal items • Theft or lost items • Damage that isn’t reported during the stay. In case of any damage, which is NOT covered by the Damage waiver fee will be charged: • Lost FOB/Access Cards • Replacement for lost parking tags costs $200–$300, per building policy. • Smoking inside is charged a fine. • party on property a fine. Don´t forget to turn off the air conditioning when leaving; your cooperation is essential to maintain a comfortable environment for everyone. Thank you for your understanding, and we hope you enjoy your stay!