Key Points You Should Know Cancellation & Refunds • Full refund if canceled within 24 hours of booking • Must cancel through the same booking channel • You’ll get written confirmation (follow up if not received in 7 days) • Travel insurance is recommended • Mandatory evacuations = you must leave immediately

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Communication • You must receive booking-related messages (can’t opt out)

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Check-In / Check-Out • Check-in starts at 3 PM (not guaranteed ready exactly then) • Check-out is before 10 AM • Late return of keys/passes = fees ($35–$100 each)

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Payments & Deposits • Must show credit/debit card + ID at check-in • Cash deposit may be allowed • You’re responsible for damages or extra charges

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Property Rules • Property may be swapped for a similar one or refunded if unavailable • Units are privately owned → no extra items provided • Some areas may be locked and off-limits

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Smoking Policy • Strictly NO smoking anywhere (inside or outside) • Violations can result in: o Cleaning/remediation fees o Immediate eviction without refund

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Pets • Only allowed in dog-friendly properties (with approval) • No pets elsewhere → eviction + fees • Dogs not allowed on furniture • Service animals must be declared in advance

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Parking & Vehicles • Limited parking spaces (depends on unit) • Some vehicles (boats, RVs, etc.) may be restricted

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Occupancy Rules • Max number of guests is enforced • No groups under 25 years old
• Violations → eviction without refund

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Maintenance & Issues • Staff may enter for repairs or emergencies • No refunds for: o AC/heating issues o appliances o internet o nearby construction • Report damages within 48 hours

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Guest Responsibilities • Leave unit clean and similar to arrival condition • Remove trash, food, and belongings • Extra cleaning = extra charges

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Pool & Safety • Use of pool is at your own risk • Property owners are not liable for injuries • Equipment may malfunction (no guarantees)

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Liability & Enforcement • You accept full responsibility for your group • Violations can lead to: o Immediate eviction o Loss of rent/deposit • Company can charge your card for: o damages o missing items o cleaning fees

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Bottom Line This is a strict vacation rental agreement: • Follow rules carefully • Respect occupancy + no-smoking policies • Be prepared to cover damages or violations • No refunds for most inconveniences