IMPORTANT – BOOKING REQUIREMENTS
Within 2 hours of booking, or before check-in if sooner, the reservation holder must acknowledge and agree to all House Rules, including the scheduled property service access described in Rule # 6. If this acknowledgment and consent are not provided within the required timeframe, the reservation will need to be canceled and all amounts paid will be refunded in full.
All reservations are also required to complete and sign our Rental Agreement and Grill Waiver within 24hs hours of booking, r before check-in if sooner.
Failure to sign within the required timeframe may result in cancellation of the reservation.
Violation of any House Rule may result in cancellation of the reservation without refund.
1- Copy of an unexpired Government ID will be required for the name on the reservation.
2- Minimum Age requirement to rent this property is 25 years old
3- Quiet hours after 10 pm
4- There can not be more than 10 guests in or on the property at any one point in time (not more than 6 overnight)
5- You agree to the following smoking charges:
- This property is non-smoking. If there is evidence of smoking, you will incur a minimum deep cleaning fee of $500 charged to your airbnb account, plus applicable taxes. The guest will also be responsible for the cost of any lost profit on any booking following their stay that results in cancellation due to the smoke smell issue. Please note that e-cigs, vapors, hookahs, marijuana, etc. fall under our non-smoking policy.
smoking is allowed outside only.
6 -Scheduled Property Services:
By booking this property, guests acknowledge and consent to routine exterior service access during their stay for the following scheduled services:
1- Landscaping: Tuesdays
2- Trash service: Tuesdays/Wednesdays and Fridays/Saturdays, as needed to place containers out and return them after collection
All of these services require access to gated exterior areas of the property.
Arrival times for these services cannot be provided. Timing varies based on each technician’s daily route, weather, workload, and other operational circumstances.
Schedules may occasionally change due to holidays, weather, technician availability, or other circumstances beyond our control. When this occurs, service may be moved to an adjacent day before or after the regularly scheduled date. By booking, guests consent to service occurring on an adjusted date after notification from us.
These are routine property services necessary for the maintenance and operation of the home.
8 - Late Check outs are subject to availability and require authorization. Unauthorized late check-outs will be subject to a $200 charge plus the cost of refunding next guests due to not completing the cleaning on time.
9 - We are not responsible for theft or loss of personal property
10 - There is a $60 charge (not including shipping costs) to ship items left at the property after checkout. Guests are responsible to send us a paid shipping label for us to ship the item/s.
11 - No refunds will be provided due to inoperable appliances, pools, hot tubs, etc. The Property Manager will make every reasonable effort to assure that such appliances will be and remain in good working order. No refunds will be given due to power blackouts, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature
12- Guests acknowledge and grant specific permission to Property Manager to enter premises at any time for inspection purposes should Property Manager reasonably believe that Guests are causing or have caused any damage to Rental Property.
13-Guest agrees to grant Property Manager access to Rental Property for purposes of maintenance and repair.
14- We have an exterior surveillance camera (in the front door) and an interior noise monitoring device that monitors decibels (it does not record sound). Tampering with or blocking these devices or the WiFi is prohibited.
15- No street parking (driveway only, up to 4 cars)
16- We provide a 'starter' set of supplies and do not replenish them during the stay. Guest can buy supplies if the starter set runs out.
17- No garage access (garage is locked)
18- Washing cars on the driveway or street is not allowed
19- Parking boats/trailers on driveway is not allowed.
20- Extra cleaning hours due to excessive trash, sand, or any other unusual cleaning needed will be billed at $60/hour.
21- The use of confetti and/or glitter anywhere in the home is strictly prohibited. The use of tape is not allowed on walls, wood & cabinets. Violations will incur a $600 charge.
22- Guest have no access to the alarm system of the home. Any requests for alarm codes will be construed as a violation of our privacy and house rules.
23- No grills of any kind are permitted on the property. This includes propane, gas, charcoal, electric, pellet, portable, or any other type of grill. Guests may not bring, purchase, rent, or use a grill anywhere on the property at any time, as grills are not allowed under the home's insurance policy.
24- Payment Verification & Fraud Prevention: For fraud-prevention purposes, we reserve the right to require additional verification for any reservation, especially last-minute reservations. This may include requesting a photo of the credit card used for payment showing only the cardholder name and the last four digits. All other numbers, expiration date, and security details must be fully covered. We may also require a brief video call to verify that the booking guest matches the government-issued ID provided. Required verification must be completed within one (1) hour of the request. Failure to complete the verification within that timeframe will result in cancellation of the reservation, subject to the applicable cancellation policy and platform rules.