✅ You must be 23 to book a stay with us. ✅ No 3rd party bookings, person booking must be present for the entire stay. ✅ Rental agreement must be completed and signed 48 hours after booking. ✅ Guest agrees to abide by resort rules and regulations. ✅ Total occupancy is 12 people including infants under 2 per licensing regulations in the state of MO and the city of Branson. If more humans are staying than allowed, guest may have to leave the property, no refund provided. ✅ EXPERIENCES & SERVICES - For the safety and enjoyment of our space, we do not participate in or support any additional services suggested or offered through Airbnb, including but not limited to third-party experiences, on-site vendors, or concierge-style offerings. We do not allow outside vendors or service providers to operate on-site at any time. ✅ There will be a $500 charge for the smell of any type of smoke in the house. ✅ There will be a $500 fee charged if our cleaning team has to clean up bodily fluids post check out*** (We know… this should not have to be a rule, but here we are) ✅ Do not use hair dye while staying as it permanently stains our linens. Also, do not use glitter, or tape anything to walls, ceilings or cabinets as it leaves permanent marks. Fee for noncompliance will be $300. ✅ Guests are responsible for gate/amenity cards. Should they be lost, there is a $10 charge for replacement. ✅No Fireworks ✅ Guest Concerns & Resolution Policy, Property Condition Reporting and False Claims Liability: We take all reports regarding cleanliness, safety, pests, rodents, insects, maintenance concerns, or property conditions seriously and will promptly investigate reported issues. Guests agree to notify Host immediately of any concerns and provide reasonable supporting information, including photographs or videos when available, to assist in timely resolution. If a Guest reports alleged unsafe conditions, pest or rodent infestation, excessive filth, sanitation concerns, or other material property issues requiring emergency or expedited response, and Host incurs costs for inspection, pest control, cleaning services, maintenance personnel, or third-party evaluation, the Guest may be held financially responsible for associated charges if the reported condition is determined by a licensed professional, inspector, cleaner, pest control provider, or other qualified third party to be unsubstantiated, materially exaggerated, intentionally misleading, caused by Guest actions, or not present at the Property. Conditions reported after departure and requests for refunds based on such conditions will not be considered if they were not reported to the host during the stay, as this does not provide an opportunity for inspection or remediation. If any issues come up during your stay, please message us via Airbnb within 24 hours of noticing the issue and before you check out. This gives us the chance to fix it promptly. We’re committed to a great experience and can’t consider refund requests after departure if we weren’t given the opportunity to help during your stay.