As guest, I understand that I facilitated this reservation through Airbnb, any change or cancelation to this reservation must be done through Airbnb.

Early & After Hour Check In/Out, Lock Outs, Lost Keys, Smoking, and Pets

Guest acknowledges and understands he/she is a temporary guest of the property. The Guest booking & staying at the property is responsible for the conduct of all invitees and must be 25 years of age or older. People under 25 attempting to book a property will be declined and we reserve the right to cancel any booking for any person found to be under 25 that has already booked one of our properties.

As the Guest, I understand:

Check-in time is no earlier than 4pm unless I have added the Early Bird Package to my reservation Check-out time is no later than 10am unless a Forget the Worm Package has been added to my reservation. As the undersigned Guest, I am responsible for all actions of my group including late and early check-in, even if I am not present. As the group leader I agree and understand it is my responsibility to inform all members of my group about the rules and regulations of the property I am renting. No smoking is allowed in the property.

Operating Hours and After Hours Emergencies

We are open 7 days a week, Mon-Fri 9a.m. – 7 p.m. and Sat-Sun 10a.m.-7p.m. Should you need something (emergency or non-emergency related) please feel free to call us during our normal operating hours. Non-emergencies are things such as Internet is not working, a TV does not work, remote controls, DVD players, washing machine stopped working, dishwashers aren’t working, light bulbs went out.

Should you have an emergency after hours call our office and you will find our emergency number on the outgoing voicemail greeting. Emergencies are things like no heat, no air-conditioning, no hot water, no electricity, house is on fire, house is flooding, there are many examples.

Maximum Occupancy, Parties, Gatherings, & Events

Guest understands and agrees the maximum number of occupancy as stated on their Confirmation Letter must not be exceeded and in the event the maximum occupancy is exceeded, we and the Fire Marshall will evict immediately without notice any number of guests in excess of the maximum occupancy number or the entire party with no refunding of rental fee. This rule and requirement is made a part of this agreement for insurance regulation requirements, fire code and city ordinance requirements, and most importantly for the safety of Guests. We have the right to inspect the property during your stay to guarantee this stipulation has not been violated. Guest understands no gatherings or events of any kind shall be held at the property or in the courtyard or open areas. The definition of an event is any gathering of people at the property which exceeds the number of people sleeping at the property as stated in the Confirmation Letter. Occupancy and use of the home, suite(s), courtyard, and common area of the property by Guest, or other visiting invitees of Guest, shall not be such as to disturb or offend neighbors, nearby residents or other Guests of the property. Loud stereos, TVs, or parties will result in immediate eviction with no refund. We reserve the right to terminate this Rental Agreement, and the right to ask disruptive guests to vacate the premises in the event of complaints or at the discretion of the owner and manager with no refund of rental fee.

Damage to Homes and Lost or Damaged Items

Do not attempt to fix any items you have broken. Please call to report the damage so that we may fix it to avoid a negative experience for future guests or the homeowner. If you notice any property damage upon your arrival, please bring it to our attention immediately.

Furnishings

Guest understands the property is furnished and decorated to each homeowner’s tastes. Guest has viewed pictures of the property and is satisfied with room decor, size, and location of the property. Guest promises to exercise care in the treatment of the accommodations and furnishings. Any rearranged furniture must be put back the way it was when you arrived. We simply ask that you treat the property of our homeowner’s with the same care and respect you would expect of someone staying in your own home.

Liability & Lost and Found Items

Guest hereby agrees to indemnify and hold the host harmless and any homeowner from any and all claims including those of third parties for damage to person or property, arising out of or in any way related to Guest or invitees of Guest use of premises resulting from the building or any part of it or any equipment becoming out of repair, or resulting from any accident in or about the building, or resulting directly or indirectly from any act or neglect by any Guest of the property, invitees of Guest or by any other person.

Guest assumes the risk of injury and any related pain and suffering or medical expenses or other losses relating to the use of the host's property and/or recreational activities on the premises or in the city where property is located and will hold the host harmless with respect thereto.

When Things Break

We will attempt to replace, fix, or schedule maintenance to repair these items as soon as possible. Some items may take longer than others.

Heating and Air Units

We take the heating and air conditioning of a house seriously and we do consider this an emergency, please call us 24/7 the moment you suspect there is a problem.

Care of Our Homes

Guest shall not bring, keep, or have either inside or outside the premises of the property any article or thing of a hazardous nature, including fireworks, explosives, flammable items, firearms, gasoline, or any other item which either might be or could be hazardous or considered hazardous by any insurance company.