House rules Check-in: 4:00 PM - 10:00 PM Checkout: 10:00 AM No smoking Pet Friendly No parties or events

Additional rules -No smoking will be permitted in the house. -Must be 18+ to book

Guests agree to the following upon booking: *Pet Policy: This property is pet friendly! Guests are allowed to bring a maximum of 2 pets, not exceeding 25lbs. In order to bring your pets along, we must have a completed pet agreement as well as a paid pet fee.
*Guests must immediately notify management of any damages upon arrival. *We have a strict 10 am check out time. This is to ensure that guests like yourselves can arrive to a clean room on time. *Our cancellation policy can be read in Airbnb before booking. We will abide by this. *Altering a reservation must be approved by management and is subject to fees. *Guests must NOT sublease the unit. *All guests must abide to the rules and regulations of the complex where our unit is located.
*Construction may take place at our location or at a nearby location. This could cause noise, loss of amenities or obstruction of view. We do our best to notify guests when we are aware of something in the area going on. However, it is still the guest`s responsibility to do their own due diligence to see if any construction is going. There will be no refunds due to this. *All items in the unit are privately owned. This includes all bedding, towels and linens. Please leave all of these at your departure. Any missing items will be charged to the guest. *The cleaning fee included in your total covers the cost of a basic cleaning for the whole unit, laundering of the linens, and a "starter pack" of toiletries. Guests are still expected to pick up after themselves. Please dispose of all items (food, trash, personal items etc). Wash all dishes that were used. *This unit is non-smoking. Any evidence of smoking will result in charges. *All of our rules are to protect the property and to ensure that the incoming guest is able to check in on time with no issues.

Trash: Guests must bag up all trash prior to check-out and put in one of the two trash bins at the property! Trash pick up is on Thursdays. Guests must put the trash cans at the bottom of the driveway on Wednesday evenings for trash pick up the following morning.

*Any trash left inside the house after check-out will result in fines.

Late Checkout charges. $25 for the first hour. $50 for every additional hour not out of the room up until check in time at 4pm If a guest is still in the unit after check in time. We will charge the guest for an additional night on top of the other late checkout fees. If we have to cancel a upcoming guest due to a guest still occupying the unit after checkout. The guest will also be responsible for the lost revenue on the incoming guest.

Parking: There is enough parking for up to 2 vehicles here. Guests must park in the driveway! Parking passes are not required. Please no parking or driving in the grass. Motorcycles, trailers, golf carts, and other recreational vehicles are allowed, but must park in the driveway.

EV Charging: For our guests with electric vehicles, there is an EV charger attached to the garage for our guests to use.

Breaking House Rules - We will charge an additional $150

Wifi - The Wifi is operated by the homeowner not by Casago Blue Ridge. While we do offer login information, we do not control its reliability, speed, or availability. We do not offer discounts or make rate adjustments for any amenity that may not be available during the stay.

RESORT MANAGEMENT Casago Blue Ridge and its homeowners cannot guarantee that all facilities and/or amenities will be available for the use of our renters. From time to time, resort managers, builders, developers, and the HOA board will change the rules and regulations of which amenities our guests have access to, all of which are out of our control. We do not offer refunds, make rate adjustments, or offer rebates due to these matters.

Our office hours are from 8 am to 10pm, seven days a week. We are available after hours for emergencies (In-House Guests Only) by calling our office and pressing 5. Out of respect for our staff, any guests that calls the emergency line and do not have true emergencies, will be charged a minimum $50 fee. Please use your best judgement when calling the emergency line. True emergencies include, but are not limited to, issues with entry or door locks, flooding, fire, power, etc.