Sunshine Realty and Appraisal Services, LLC

Policies & Procedures for Vacation Rentals

Check-In: 3:00 - 5:00 PM (EST) Check-Out: 10:00 AM (EST)

Keys: Pick up keys at our office and return them upon departure. There is a $10.00 re-keying charge for lost keys. If you lock yourself out after hours, locksmith charges will apply. Replacement of Beach Keys and Electronic Passes are $50.00.

Minimum Stay: Minimum stay requirements vary and will be quoted at time of reservation.

Maximum Occupancy: the maximum number of guests is based on the individual property’s ability to comfortably and safely accommodate our guests. No exceptions will be made. Sleeping limits shown as (for instance) “accommodates 6” indicates the maximum occupancy.

Travel Insurance is available upon booking.

If a “Mandatory Evacuation” order is issued we will issue you a credit for a future stay with us equal to the number of nights missed. If you choose to leave in a “Voluntary Evacuation” no refunds will be given, but we will try to re-schedule your stay. No refunds are given for early departures due to inclement weather.

Housekeeping: Your rental unit will be thoroughly cleaned before each arrival. If you are not satisfied, please call our office immediately. If you are a late arrival, please notify us by the following morning. If you have not called by this time, we will assume you have found everything in acceptable condition.

Age Requirements: We do not rent to anyone under the age of 21 (legal photo ID required upon request). Any reservation made under false pretenses will be subject to forfeiture of advance payment, deposit, and/or rental money. Violators will be evicted. Some complexes have different age requirements that we are required to comply with.

No House Parties/ Large Groups: If home is booked for these purposes without our knowledge, occupancy will not be allowed and deposit forfeited. If discovered after occupancy, guests will be asked to vacate the premises immediately with no refund.

Campers, Trailers, Boats or Motor Homes: Please ask our rental agents PRIOR to bringing these items. It MAY be possible to bring these items to certain units.

Smoking: Smoking is strictly prohibited inside ALL rentals. You will incur additional charges for carpet cleaning and deodorizing if evidence of smoking is found.

Telephones: All long distance, extended service, and internet dial-up calls must be charged to a calling card, collect, or third party. There is no charge for local phone calls.

Right to Change Rental Assignments (Substitution): We reserve the right to substitute comparable accommodations without prior notice or liability. We will make every effort to contact you should this happen. When comparable accommodations are not available, guests will have the option of selecting from available properties at the published rate for such properties or receiving a complete refund.

Swimming Pool: No Lifeguards On Duty. Guests assume all liability for use of pools, spas, and similar fixtures.

Linens: An initial linen supply will be provided. The beds will be made and a change of linens is available in each unit.

Supplies & Appliances (minimum):
*Kitchenware, utensils, dishes, and cookware. *Air conditioning and heat. *At least one TV. *Full kitchen including microwave, oven, and refrigerator. *Washer and dryer.

Some rental units have grills. Charcoal grills are prohibited on decks, porches and balconies. Please see individual descriptions from amenities of each property. We cannot provide replacements or give refunds for the failure of these items or other small appliances.

Check-Out Time: Check-out time is 10:00 AM (EST). All guests will be charged $50.00 per hour for late check-out unless prior approval has been made. Please leave on time so that the unit may be prepared for our next guests. Late check-out may not be approved until 2 days prior to departure.

Things to Do Before Check-Out: Please leave your unit in the general condition as it was found. Additional cleaning fees may be charged for excessive wear. *Wash all dirty dishes and put away. *Remove all food from refrigerator. *Strip sheets and pillowcases only and put all unclean sheets and towels in the laundry area. *Turn off all lights and television sets. *Return all furnishings to their original positions. *Dispose of all trash, including all newspapers, paper bags, etc. Dumpsters are located on the premises for your convenience. *Check under beds, in drawers and closets for your personal items. We are not responsible for items left behind. *Close all windows and lock doors. *Keys must be returned to Sunshine Realty upon check-out. If leaving early, please put all keys in drop-box outside of Sunshine Realty office.

Disclaimer: Every effort has been made to assure accuracy, Sunshine Realty & Appraisal Services, LLC; however, cannot assume responsibility for errors or omissions. Rental data, terms and conditions are subject to change without notice.

If you have any questions regarding policies and procedures or would like more information, please contact our office.