Rental Agreement Please read the rental agreement carefully you will be required to sign this rental agreement before you begin your vacation. By signing this agreement, you are agreeing to adhere to the house rules contained in this link: Any monies received by Euphoria Vacation Homes LLC for occupancy of vacation property indicated the acceptance of the terms of our vacation rental agreement in full. All policies are strictly enforced. It is the responsibility of all guests and members of their party to be familiar with all policies pertaining to rental. Reminders Check-In Time: We ask that guests arrive and complete check-in before 10:00 PM. Please be aware that our team needs time to rest as well, and this helps us serve you better. If you have plans to arrive after 10pm, please let us know to ensure you know the back up method in the case you need it. Office Hours: Mon–Fri: 9:00 AM – 5:30 PM EST Sat–Sun: 10:00 AM – 2:00 PM EST If you require assistance during this time, we are here for you! For any urgent matters outside of these hours, please leave us a message, and we will get back to you as soon as possible. Renter requirements For legal and accounting purposes, the person placing the reservation must be the same as the credit/debit card holder. This person is considered to be the guest. All other persons involved with the rental are considered to be the guest's invitees, and all discussion regarding reservation, cancellation, and damage policies will be discussed with the guest, not the guest's invitees. Minimum age to book is 25 years old. Down payment/ payment Final payment will be required prior to checking-in to your vacation rental. Damage policy As a condition to the rental of all vacation properties, Euphoria Vacation Homes LLC reserves the right to charge the guest's credit card for any and all uncovered guest/invitee caused losses and damages sustained to the vacation property throughout the duration of their period of occupancy. In the event of any uncovered guest/invitee-caused loss or damage to the vacation property, including, but not limited to, undue cleaning, eviction, service calls, service charges, fines/assessments, repairs or replacements, plus all applicable taxes, Euphoria Vacation Homes LLC is hereby granted the right to charge the guest's credit card. By written or electronic endorsement of this agreement, the guest hereby agrees to pay for all such charges, as defined above and on the proceeding pages. Upon arrival If there are concerns or issues with your rental property, please immediately contact our office (leave a message if there is no answer). No refunds or considerations are given unless we are notified of problems during your stay. Emergencies/ maintenance In the event of a problem getting in the vacation rental or if there are problems with condition or functionality of the vacation rental, please immediately contact the office (leave a voice message if there is no answer!). If it is after office hours we will make every effort to return your call as soon as possible. Arrival time Check in is at 4:00 PM. An early arrival may be arranged, pending other reservations and the housekeeping schedule. Please contact us prior to your arrival to make these arrangements. Unless you have specifically arranged for an early arrival time, please do not arrive at the property before your schedule check in time. Departure time Check out is at 11:00 AM. Your prompt departure is appreciated so we can prepare the vacation rental for any incoming guests. A late departure may be arranged, pending other reservations and the housekeeping schedule. If you have not arranged for a late check out, you may be charged a fee for each hour beyond 11 am you are still on property, at a minimum of one hour. If the cabin has not been vacated by 4:00 PM, a fee equal to the rental rate of one day may be assessed. Cancellations Power/ weather related cancellation: Euphoria Vacation Homes LLC does not issue refunds due to acts of nature such as: weather, road conditions, snow conditions, power outages or forest fires. Hurricane/ natural disasters Due to our beachside location in Florida, we experience potential hurricanes and other natural disasters. If a hurricane is expected to impact the area during your reservation, the cancellation policy of the booking channel used for your reservation will apply. In the event of mandatory evacuations issued by St. John's County due to an imminent threat from a hurricane or natural disaster, we will provide a full refund for your reservation. You may also choose to move your stay to another set of comparable dates, provided that you inform us at least three days prior to your scheduled check-in date. Once we receive your request, you will have 24 hours to select your new dates. Please note that we do not offer reschedules or refunds for cancellations due to hurricanes or natural disasters, regardless of the circumstances, with no exceptions to this policy. If you choose to cancel your booking without eligibility for a refund and we successfully rebook your reserved dates, we will refund you for the rebooked nights. Additionally, if you do not check in due to a cancellation related to a hurricane or natural disaster, we will refund the cleaning fee associated with your reservation. Packages/ mail We are pleased to offer package acceptance for our guests during their stay at Euphoria Vacation Homes. Please note that we accept packages from UPS, FedEx, and Amazon. However, we do not accept mail or packages delivered by the United States Postal Service (USPS). Failure to comply with this policy may result in the termination of your reservation. Number of Guests Change in number of guests/conduct of guests: guest(s) agrees that more than the number of people stated on the reservation shall not occupy the premises. Unauthorized people at the vacation rental at any time could result in extra charges for each additional guest, in addition to any and all damage, disturbance, and cleaning charges. The rental is not intended for parties, nor gatherings at any time of anyone except those who have paid to occupy the property. Exceptions are made on an individual basis - please contact Euphoria Vacation Homes LLC for prior approval. If there is excessive noise or music, any illegal activity, or evidence of violation of these policies, you may be asked to vacate the premise without any refund and additional charges may be assessed. Please inform us of any change in the number of guests before your arrival to avoid these charges and so the cabin can be prepared appropriately for your group. No exceptions or refunds are given for changes in the number of guests after your arrival. Events Pre-approved events and special celebrations, like an intimate elopement or romantic honeymoon, are welcome at this charming waterfront. With breathtaking views and a cozy atmosphere, it’s the perfect setting for your special occasion. Reach out to discuss your plans and let us help make your special moments unforgettable. Linens & towels Towels, sheets, pillows and blankets are not meant for outside use. Smoking/ drugs Smoking and drugs are not permitted in any Euphoria Vacation Homes LLC property. If there is any tobacco or drug smell or evidence after your departure, you will be charged an additional cleaning fee. Oil lamps and incense are not permitted due to the long-lasting odor. If these policies are violated, there will be a charge for excessive cleaning. Plumbing Do not put any feminine products in the toilet. Plungers are provided if a clog occurs. Please do not pour grease down the drain. Right of entry Guest(s) agree that Euphoria Vacation Homes LLC reserves the right to enter the rental property any time to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements as we may deem appropriate. Security & safety risks Always lock doors and windows when you leave the vacation rental! When you rent the vacation rental, you assume responsibility for it and its contents, as well as your personal property. Always lock the doors and windows when you leave the vacation rental. Euphoria Vacation Homes LLC does not assume any responsibility for injuries resulting from your failure to use due caution. Children must be supervised at all times. Candles are not allowed due to fire hazard except citronella candles in buckets outside or supplied emergency candles in case of power outage. Indemnification & hold harmless While Euphoria Vacation Homes LLC and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. Euphoria Vacation Homes LLC and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and bbqs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. Euphoria Vacation Homes LLC and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees hereby agree to forever hold-harmless and indemnify Euphoria Vacation Homes LLC and its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the guest(s) use of the property. By signing this rental agreement, you acknowledge that you have read, understand, and agree to all terms and conditions outlined herein.