House Rules:
Registration Form Required for Check In and House Access:
Our registration form must be completed via email in order to complete the check-in process. The form will be emailed two weeks prior to the guest's arrival. It is an online form, and depending on the resort HOA requirements, different rules apply. Guests must provide a valid email address upon confirmation of reservation in order to receive and complete our registration process and receive access information for the stay.
Rental Period and Occupancy:
Check-in time is 4 p.m. Check-out time is 10 a.m. Early arrival or late departure times are available, subject to availability - additional charges may apply. Availability is not determined until 48 hours prior to arrival/departure. We are unable to guarantee early check-in or late departure until the 48-hour window has opened.
OCCUPANCY:
Occupancy is set at 2x the number of bedrooms that the units sleep unless otherwise noted by Global Vacation Rentals (maximum occupancy excludes children under the age of three years old). The property is provided for general vacation use only. Vacation rentals may not be used for events or group gatherings that exceed occupancy. Only Guests whose names are on the Rental Agreement are authorized to stay in the home. Any Guest having events or group gatherings in the home or exceeding the number of authorized Guests will be immediately evicted without refund.
Upon arrival:
If there are concerns or issues with your rental property, please immediately contact our office (leave a message if there is no answer). No refunds or considerations are given unless we are notified of problems during your stay.
It may be necessary for staff or agents of Global Vacation Rentals to enter the premises in order to perform routine maintenance or repairs.
AIR CONDITIONING:
Global Vacation Rentals regularly inspects and maintains air conditioning units at all properties. However, repairs may be required or outages can occur. We will take immediate steps to have the unit serviced and repaired. Temperature control in the house should never be set below 72 degrees F, as the unit will not function properly, leading to outage and freezing. If the unit is found to be set lower than 72 degrees and the AC is not working, it is considered damage by the guest, and charges for the vendor to fix the unit will be applied to the guest's stay.
CABLE, INTERNET, POWER & SERVICES:
In the event of an outage, Global Vacation Rentals will make every attempt to restore services as quickly as possible with the cable or internet provider. Please note that technicians may not be available on evenings and weekends, and we do not accept liability for internet or cable outages and will not offer refunds. Global Vacation Rentals does not accept liability for any failure of utilities such as gas, water, or electricity. In the event of a major power outage, we will attempt to relocate the guest to a property with full services.
MISSING, DAMAGED, OR MISUSED ITEMS:
Global Vacation Rentals has the right to charge my card for any missing, damaged, or misused items. Any and all damages that are observed upon arrival at the property must be reported to the front desk within 12 hours of arrival. Global Vacation Rentals reserves the right to determine what action or damage is accidental or negligent. It may be necessary for staff or agents of Global Vacation Rentals to enter the premises in order to perform routine maintenance or repairs.
PETS:
Pets are not allowed except service animals, which must be registered in advance. If we find there has been a pet in the home, there will be a minimum charge of $500 for steam upholstery and for dry cleaning.
GRILL CARE:
If a grill is located at the house, it is up to the guest to maintain the grill and propane tank/charcoal. Global does not provide refills of propane or charcoal for guest use; guests must. If a grill is left dirty upon guest departure, a fee of $56 will be assessed for cleaning
QUIET TIME:
Please respect your neighbors. Quiet hours are from 10:00pm - 8:00am. Violation of quiet hours, exhibiting excessive noise, unreasonably loud music, or participating in lewd, lascivious, or tumultuous behavior will cause a $100 charge to you per incident. If your neighbor is not respecting quiet hours, please contact the Charlotte County Sheriff’s non-emergency number in order to be routed to the Sheriff Deputy on site.
CHECKOUT PROCEDURES:
I agree to complete the following tasks prior to checkout and understand that failure to perform these tasks will result in an additional charge ranging between $150.00 - $350.00 against your deposit and/ or the credit card on file:
Rinse and place dirty dishes in the dishwasher, and start the cleaning cycle.
Close and lock all doors and windows, including fully securing the lanai gate.
Remove all debris and dishes from the pool and patio area.
Please return any of the furnishings, electronic devices, remotes, or other items that were moved or adjusted to their original location upon departure.
Collect all loose trash in trash bags and place them in the kitchen or the trash bin outside the front door.
Please turn off all appliances and leave the thermostat in cooling mode at 80 degrees.
YOUR CLEANING FEE DOES NOT COVER THE FOLLOWING:
Disassembling the stove eyes, eye inserts, the oven, and/or fridge/freezer to clean up spillovers and/or splatters. Please clean up any spillovers and/or splatters on counters, floor, or in appliances.
Cleaning out excessive food from the sink, drains, or garbage disposal. This includes cooked food or remains left on the outdoor grill.
Cleaning drinks, food, bodily fluids, or any other damaging substance in or around the pool, patio, spa, toilet, bathtub, floors, furniture, or linens.
Replacing furniture that has been moved or repairing any rub marks on the floor from moving. Please do not move furniture to avoid breaking legs, frames, scraping the floor, etc.
Replacing remotes, furnishings, kitchen furnishings, or other small items that have been lost.
Laundering decorative quilts, blankets, pillow shams, or cleaning or replacing mattress pads. If these become soiled, please let us know before departure so we can let you know where to place them and the associated cost of cleaning. DO NOT place them with the sheets and towels.
Cleaning up trash in the yard, lanai, parking area, or any exterior areas.
TOWELS & LINENS:
I agree to pay the replacement cost for any damaged, stained, or missing towels and bed linens at the following rates:
Bath towels - $15
Hand towels - $6
Washcloths - $3
Sheets - $30
Cleats/sports equipment are not to be cleaned in the home or with towels from the home. All linens and towels are the property of the homeowner and must be left in the property. Global Vacation Rentals has the right to charge my card for any missing, damaged, or misused items.
POOL AND SPA:
Please do NOT touch any of the pool equipment or accessories – no exceptions.
During cooler weather, pool heaters may struggle to keep the water temperature above 80 degrees. This does not constitute equipment failure, and no refund shall be given.
The pool pump must be on for the heater to work.
The timer for the heat will be set from 8am to 8pm. For the safety of the pool heating equipment, the heater cannot run continuously or go above 86 degrees. The state of Florida requires the hot tub to not go higher than 104 when the jets are activated. Parents must at all times supervise children when using pool facilities and the facilities of the development. Global Marketing Services, Inc., its agents, or homeowners accept no responsibility or liability for failure of equipment in the rental property.
After notification of equipment failure, Global Vacation Rentals will rectify the problem in a reasonable and timely manner.
Global Vacation Rentals is not responsible for any lost or stolen items and is not responsible for any items left behind by guests. Indemnification: Guest hereby agrees to indemnify and hold Global Marketing Services, Inc (dba, Global Vacation Rentals) harmless for injuries or other losses to Guest and other persons and property that may occur in connection with Guest's use of the Premises.
Global Vacation Rentals is not under any obligation to accept for safekeeping any moneys, securities, jewelry, or other articles of personal property belonging to the Guest, nor is Global Vacation Rentals liable for any loss in connection with any such items, or for providing security for the Premises.
Errors or Omissions: Global Vacation Rentals reserves the right to cancel any booking made as a result of an error, omission, or other unforeseen circumstance. This includes verbal, written, or website errors which may affect the price, availability, or type of unit rented.