StayTealDoor House Rules

GENERAL RULES

Identification and Check-In/Out:

• The primary guest must provide valid government-issued ID upon booking (VRBO and Direct Booking guests also need to provide the credit card details used for booking).
• Check-in begins at 4 PM and check-out is by 10 AM.
• Early check-in/late check-out are not guaranteed. Late check-outs past 10 AM incur a $50 fee.

Smoking and Parties:

• No parties/events. Noise level must stay below 80 decibels during all hours; guests are automatically notified of violations by text.
• Indoor smoking and use of fireworks anywhere are prohibited. Designated smoking area is outdoors, 15 ft away from the property.
• Smoking violations/presence of smoke smell may incur a $250 remediation fee minimum.

Pets:

• House-trained, groomed pets are welcome. Notify us about any pets during your reservation.
• Unattended service animals and ESA pets will incur a pet fee. Any necessary post-visit pest control or damage may result in additional fees.
• By booking, you acknowledge pet(s) or service animals have stayed on the property. Many of our rentals are pet-friendly but not all; therefore, pet dander may still be present even after the most thorough of cleanings.

Security and Maintenance:

• Outdoor security cameras and noise level detectors may be installed for your safety and are not actively monitored.
• Routine maintenance is part of the stay. You may see lawn care or pest control service technicians on site during your stay.
• Ensure appropriate trash sorting and lock all windows and doors when leaving the property.
• If you find any issues or missing amenities, allow at least 24 hours for our team to resolve the issue.

Quiet Hours:

• Quiet hours are from 10 PM-8 AM. Refrain from loud music between 8 PM-8 AM.
• Please respect your neighbours by refraining from loud noise or disruptive behaviour.

Property Care:

• Please avoid using the dishwasher or washing machine while not present.
• Dispose of sanitary products in provided bins only. Plumbing issues caused by misuse may have a fee.
• The indoor fireplace should not be used at any time.
• Please turn off the lights when leaving.

Guests:

• Only guests listed on the reservation are allowed on the property. For additional guests, notify us in advance.

Illegal Activities:

• Illegal drug use results in immediate eviction without a refund.

Security Devices:

• Disabling or removing security devices or any technology results in a fee or removal from the home without a refund.

EXTRA SERVICES AND FEES

Pets: A fee of $100 per pet per stay, or per month for stays exceeding 28 days, is applicable. This does not include additional cleanings or damage.

Professional Shoots: Permits for professional video or photo shoots can be requested for a fee. Contact us for more information.

AC System: Please maintain the home temperature between 68-80 degrees. Misuse, including setting the AC unit lower than 68 degrees leading to a technician call-out, may incur additional fees.

VIOLATIONS:

Violation of any of the house rules may result in removal from the home without a refund. Always report any damage or accidents promptly for a potential full security deposit return.

Your cooperation and understanding are greatly appreciated. Enjoy your stay and don't hesitate to contact us with any inquiries.