The Host Services/Reservation Contract is effective and fully enforceable at the time the reservation is confirmed. All guests additionally agree to all House Rules. All Rules are strictly enforced clauses of the Host Services/Reservation Contract. See Airbnb Terms and Conditions 2.2 (Guest Terms). In addition to all other terms and rules, the following House Rules apply to all reservations:

-Government-issued ID and signed rental agreement are required for check-in, view the Vacation Rental Agreement provided below.

-Credit Card Payment is required for extras not offered by Airbnb.

-The booking age limit is 25 and the booking individual must be present for the reservation.

-No Garage access.

-Quiet Time 10:00pm-8:00am per city ordinance.

-No unapproved visitors or unregistered guests.

-Maximum 10 people.

-Children must be monitored while swimming.

-No swimming in the pond.

-No parking or driving on grass.

-No harassing wildlife. No removal of wildlife is permitted.

-Do not block or obstruct security camera.

-Do not unplug Wi-Fi or home monitoring devices.

-Report any damages, water leaks, or issues immediately upon check-in, or when issues occur.

-No glass in pool or pool area.

-Do not add any products to the pool. The pool is maintained weekly

Vacation Rental Agreement-

Thank you for choosing BnB Pro Host. Please take good care of your vacation home, respect your neighbors, and most of all, have fun! -BnB Pro Host

PARTIES. This Agreement is between BnB Pro Host and its agents (“VRM”) and (“Guest”).

GENERAL TERMS. The terms of this agreement include the terms contained in:

1. This agreement.
2. Online agreement or terms, confirmation, directions, instructions (check-in, checkout…), house rules, & similar documents.
3. Condominium or homeowners’ association rules and applications, including required approvals.
4. Options, optional agreements, and waivers.
5. Should any conflicts arise, the terms of this agreement shall prevail.

PROPERTY (“THE PROPERTY”).

PAYMENTS & CHARGES. Payment & charges are in accordance with the online agreement and the terms below.

Payment. Major credit and debit cards are accepted. Payments for Airbnb reservations are processed by Airbnb under Airbnb policies. All other payment collected by VRM is due 60 days prior to rental period. Reservations made within 60 days of the Rental Period require payment in full.

Travel Insurance: Travel insurance is recommended if you have any concerns about our refund policies. Travel protection has been made available with your reservation. The Plan includes coverage for the loss of your prepaid, non-refundable trip costs if your trip is canceled or interrupted due to certain unforeseeable events. We offer travel protection as a way for you to help protect yourself and your trip investment. Outstanding reservation costs are not eligible for reimbursement at the time of cancellation and the cost of the Plan is not eligible for a full refund outside of the Plan’s free look period. Terms and conditions apply; please read your Plan documents carefully and contact Generali Global Assistance with coverage questions.

Vacation Rental Damage Protection: As part of your reservation, you may purchase Vacation Rental Damage Protection to cover accidental damage to the rental unit during your stay. Damage must be disclosed to management prior to checkout. If purchased, the Plan will pay a maximum benefit of $3,000. Any damage that exceeds $3,000 or is not covered under the Plan will be charged to the credit card on file. Vacation Rental Damage Protection can be purchased up to, and including at, check-in. Certain terms and conditions apply. By submitting payment for this plan, you authorize and request Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to pay directly BnB Pro Host any amount payable under the terms and conditions of the Vacation Rental Damage Protection Plan. Please contact BnB Pro Host directly if you do not wish to participate in this assignment.

Credit Card Documentation & Authorization. Copies of both sides of the credit card used for payment and government issued photo ID are required and must match the registered Guest. Regardless, Guest authorizes VRM to charge the card on file for any payment due pursuant to this agreement. Chargebacks. Guest waives any right to dispute a credit or debit charge, request or demand a chargeback, or dispute that a detailed item description was provided, contact information was clearly and prominently displayed, and grievance policy instructions were provided. Cancellations & Changes. A $250 fee applies to all cancellations and changes. Reservations will be cancelled without refund if Guest provides false information during the reservation process. There are no refunds for unused days, unmet expectations, problems with the house, unless they render the house useless, bad weather, natural disasters, or personal or other reasons. Rescheduling will be permitted, but not refunds, when required by law, due to a mandatory evacuation of the rental property or legally defined impracticality, impossibility, or frustration of purpose, provided the reservation is rescheduled before the original scheduled arrival date, payment is made for any rate increase, and the new arrival date is within 1 yr. VRM reserves the right to cancel reservations and refuse service to anyone, to the extent permitted by law.

TECHNOLOGY NOTICE. Smart home technology is used to ensure policy compliance by Guest and may include the following remotely monitored devices: Thermostats. Door locks. Pool/Spa heater controls. Number of wi-fi users. Decibel meter.

OCCUPANCY. Maximum occupancy applies 24/7 and is 2 guests/bedroom + 2 additional guests. (Primary, contracting) Guest must be at least 25 yrs. old or an active member of the military, and an occupant of the Property. Additional Members of Guest’s Party (Include age only, if under age 14.):

ADDITIONAL CHARGES AND FORFEITURES. Guest is not entitled to a refund, partial or otherwise, if removed or ejected from property for violation of this agreement. Guest will be charged what is agreed to be nonpunitive amounts, for the following:

-$500-Emergency Host Dispatch for removal of guests due to house rules violation, this fee is per occurrence. -$500 for each unauthorized animal or each 4 hours or portion thereof of late checkout. -$150 for each invitee or licensee who is unauthorized or in excess of the occupancy limit, failure to return keys/passes/fobs/passes, failure to keep pool gates & doors secured; violating terms concerning pool equipment including pool alarm (which is a crime), air conditioning, smoke detectors, outdoor furniture, cleaning including dishes & trash, extra cleaning due to Illness of an occupant, non-emergency use of fire extinguishers, and similar acts & omissions. -The invoiced amount plus $50 for odor removal due to smoke or otherwise, fines/citations/penalties, replacement of missing/moved items, damages not covered by the Limited Damage Waiver, stains, bed bug treatment, technical support, long distance phone calls, and pay-per-view purchases.

GRIEVANCE POLICY. Please contact us immediately with any complaints or concerns. We will do all we can, within policy & reason, to accommodate you. That’s our guarantee! Guests have a duty to report any complaint immediately and allow a reasonable time to cure. Claims are otherwise waived.

POOL POLICIES. Pool Heat. Pools may not heat as desired & may take up to 48 hrs. to reach maximum temperature. There are no refunds for dissatisfaction with pool heat. Pool Safety. Running & diving are prohibited. Children, of any age, are not allowed in the pool area without adult supervision. Any safety netting & pool alarms must be used at all times and doors must be kept closed & locked. Any safety concerns, including if any equipment, pool alarms, safety netting or locks, are not working properly must be reported immediately to VRM.

ANIMALS. Pet Policy. Pets are not allowed without written authorization by VRM and payment of a $150 pet fee. Emotional Support Animals (ESA’s). ESA’s require a written request at the time of reservation which includes official documentation of a diagnosed disability, unless readily apparent. Service Animals. Service Animals, as defined by §413.08, Fla. Stat. (2022) & including animals in training, require a written request at the time of reservation. No documentation is required but a person who knowingly and willfully misrepresents herself or himself as being qualified to use an emotional support or service animal commits a misdemeanor of the second degree, punishable as provided in Florida Statute. Removal. VRM reserves the right to remove any animal for inappropriate behavior.

NOISE. The Property is in a residential area. Compliance with the local code is required. Quiet Hours are 10 PM- 8 AM.

HEALTH AND SAFETY CONCERNS. Lead & Radon. There is no known lead or radon hazards. Wildlife. Florida wildlife can be dangerous. Be cautious. Bed Bugs. The Property has been inspected to prove no bed bugs are present <must document inspections , or> No bed bugs were reported by the previous Guest. Therefore, the presence of any bed bugs is presumed to have been caused by Guest, absent clear & convincing proof otherwise. If found, Guest must vacate the property immediately without refund and pay for treatment to remove the bed bugs. Allergens and Aggravants. Houses are cleaned according to professional standards. Guest assumes responsibility to remediate any symptoms resulting from allergies or aggravants, including mild mold problems. Smoking and Vaping. Smoking & vaping are prohibited on Property, including outside.

NOTICE. Notice to VRM is proper only if emailed to VRM and to Guest’s email address of record.

PROPERTY ACCESS AND USE. Supplies. Only very basic starter supplies are provided. Guest is responsible for all else. Access by VRM. VRM may enter the Property as reasonably necessary to inspect, service, and for real estate purposes. Reasonable notice will be provided, unless the matter is urgent. Parking. RV’s, trailers, campers, boats, buses, & all non-passenger vehicles are prohibited. Commercial Use. Commercial use of the Property is prohibited. Air Conditioning. Setting air conditioning below 74° or heat above 78°, changing fan from Auto, or leaving doors, windows, or blinds open is prohibited. Safe Use. Guest must comply with all laws and rules. Fireworks, gas grills, and candles are prohibited. Guest must report chirping alarms to VRM immediately. Alarms & smoke detectors cannot be tampered with. Social Functions on the Property. Parties, groups, gatherings, events, or other social functions are prohibited and violation will result in removal of all persons by law enforcement and cancellation without refund. On-Site Services. Any on-site services require written consent by VRM. Maintenance. Pre-arrival inspections ensure cleanliness and good repair of the Property. Guest must provide notice of any problems immediately upon the time a reasonable person would have discovered the problem, or Guest waives any related claims. Responses shall be made as VRM reasonably deems appropriate. Absent gross negligence by VRM, faulty equipment, appliances, cable, internet & phone services; temporarily interrupted utility service; bugs; noise, construction, a warm refrigerator, wear & tear of the Property, a cold pool, or; inclement weather, a need for spot cleaning, and other similar circumstances do not constitute breach of contract. Service charges resulting from a false or unnecessary report by Guest, as reasonably determined by the service provider, shall be charged to Guest. Garbage. Guest must separate trash and recyclables and take the curb the night before each assigned pickup day. Checkout Instructions. Wash dishes , place garbage in outside trash can, and secure all doors & windows.

PARTY RESPONSIBILITY. Risk of Loss. Each party shall be responsible for loss, damage, or injury caused by his/her/its own negligence or willful conduct, & concerning Guest, caused by Guest’s licensees & invitees. Insurance. Each party must carry appropriate insurance. Lost or Stolen Property. VRM is not responsible for lost or stolen property. Property left on Property is deemed abandoned if good faith attempts to return it for a reasonable fee fail. Default Status of Persons. Guest agrees to not take any action to establish non-transient status and waives defenses to all persons on Property having transient status pursuant to § 82.045 Fla. Stat. (2017). Grounds for Removal. Guest agrees VRM has the right to remove any persons in violation of § 509.141 Fla. Stat. (2017), and agrees to vacate, agrees VRM has the right to remove Guest & Guest’s party for breach of this agreement, and Guest will receive no refund and waives any statutory or other right to a refund. Remedies. The maximum remedy for failure to provide reserved accommodations is a prorated refund. There are no free upgrades due to unavailable accommodations. As Is Condition. The property is rented as is. VRM warrants property quality only in that it satisfies legal & express contractual requirements, notwithstanding any pictures and representations otherwise which were provided in good faith. Guest waives his/her/its right to claim the property was not as described.

LEGAL TERMS. Entirety. This is the entire agreement, unless provided otherwise herein, superseding all related previous negotiations, agreements, and UCC implied terms. Headings. Headings are solely for convenience. Interpretation. This agreement shall not be construed in favor of the non-drafting party. Modification. Only Chris Leon has authority to modify this Agreement, and can do so only in writing, except this agreement automatically modifies to comply with any laws. Assignment. Any attempted assignment, delegation, or sublease of this Agreement by Guest is invalid. Severability. If any provision of this Agreement is invalid or unenforceable, it shall, to the extent reasonable, be construed or applied in such a manner as will permit enforcement; otherwise, this Agreement shall be construed as if that provision had never existed. Warranties. No warranties exist unless expressly stated herein. Discretion. VRM has sole discretion concerning determination of breach or remedy, subject to good faith and adherence to usual and customary practices in the vacation home market. Reliance. Guest acknowledges that he/she/it has not relied upon any current or prior representations or understandings and waives any related rights or claims. Performance. VRM is excused from performance when made impracticable by the occurrence of a contingency, the non-occurrence of which was a basic assumption on which the contract was made. Waiver. No breach of this Agreement will be waived without the express written consent of the party not in breach. Indemnification, Etc. Guest shall defend, hold harmless, and indemnify VRM, its affiliates, and its respective officers, directors, agents, and employees from any and all 3rd party claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to Guest’s rental under this Agreement, including for pre-litigation and non-litigation legal fees, and including for claims by Guest’s invitees and licensees. Remedies. The maximum remedy for breach or other actions connected to this contract, unless expressly provided otherwise herein, is actual direct financial losses, and as governed in this agreement, reasonable attorney’s fees & costs, which is agreed to be an adequate remedy. Regardless of the failure of the exclusive remedy, VRM will not be liable for consequential or incidental damages. Liquidated Damages. The parties agree liquidated damages herein constitute non-punitive & difficult to forecast damages. Chargebacks. Guest waives any right to dispute a credit or debit charge, request or demand a chargeback, or dispute that a detailed item description was provided, contact information was clearly and prominently displayed, and grievance policy instructions were provided. Arbitration. The parties agree to settle any disputes over $15,000 by binding arbitration. AAA rules apply unless in conflict with terms herein Forum. The 13th Jud. Cir. of FL shall be the exclusive forum for any claims related to this agreement. Choice of Law. Claims shall be governed by the laws of FL to the exclusion of all other laws, conflict of law principles, and legal theories. Jury and Class Action. The parties waive their rights to jury trials and class action suits. Attorney’s Fees. VRM shall be entitled to reasonable attorneys’ fees & costs from Guest for defending chargeback demands, negative public, social media, BBB claims, administrative, or other complaints and arbitration, litigation arising out of this agreement or otherwise. 3rd Party Beneficiaries. No party has 3rd party beneficiary rights under this agreement. Any benefits received are incidental. Data Usage. Guest consents to use by VRM of its data, subject to the law. Confidentiality. Guest agrees to not communicate with code or law enforcement regarding their accommodations. Counterparts. This Agreement may be signed in counterparts. Monthly Statement Dispute Time Limitation. Any dispute regarding a monthly statement must be made within 30 days of receipt of the statement, while evidence is reserved.

The Guest consents to a background check and agrees that satisfactory results are material provision of this agreement and Guest agrees to have informed consent of all members of Guest’s party to be bound by the terms of this agreement.

For Emergencies, Dial 911.