Welcome to Our Home!

We're thrilled to have you stay with us! To ensure a comfortable and enjoyable experience for all guests, please take a moment to review our house rules.

1. Renter's Agreement: Prior to check-in, guests are required to sign a renter's agreement, which outlines the terms and conditions of their stay. This helps ensure a smooth and enjoyable experience for everyone. Please contact us if you have any questions regarding the terms. (Agreement will be sent in Airbnb message/email.)

2. Additional Guest Fee: An additional fee of $100USD per stay will be requested for each extra guest after the 4th guest. Please inform us in advance if you plan to have additional guests staying with you. This can be processed through the Resolution Center.

Note: The number of guests or pets is limited to those listed in your reservation. No additional guests or pets are allowed without prior approval from the Host.

Unauthorized guests or pets will result in an additional charge of $100 per night per extra guest and pet, and may lead to immediate termination of the booking without a refund.

No visitors allowed entering the unit unless granted.

3. No Parties or Events: Our home is a peaceful retreat, and we kindly ask that you refrain from hosting parties or large gatherings. Please respect our neighbours' tranquillity.

4. No Smoking: Smoking is strictly prohibited inside the premises as well as outside. We appreciate your cooperation in maintaining a smoke-free environment for all guests.

5. Security Measures: For the safety and security of all guests, our property is equipped with a ring doorbell camera and a noise decibel monitor. These devices are in place to ensure everyone's well-being and to monitor adherence to our house rules.

6. Respectful Conduct: Please be considerate of our home and treat it with care. Keep noise levels to a minimum, especially during late hours, to ensure a peaceful environment for everyone.

7. Check-in and Check-out: Check-in time is anytime after 4PM, and check-out time is 10AM. Please adhere to these times to allow for proper cleaning and preparation for the next guests.

Late check-out is available upon request for a fee of $25 per hour, with a maximum extension of 2 hours due to cleaning procedures for upcoming guests. Any check-out time beyond 2PM will be charged at the nightly rate in full. Early check-in is also available for a fee of $25 per hour, subject for availability.`

8. Communication: We're here to make your stay as comfortable as possible. If you have any questions, concerns, or require assistance during your stay, please don't hesitate to contact us and not the leasing office.

9. Cleanliness: We strive to maintain a clean and tidy home for all guests. Please clean up after yourself and leave the property in the same condition as you found it.

The cleaning fee you paid covers the professional deep cleaning and sanitation to ensure the property is in excellent condition for the next guest. Your cooperation in maintaining basic tidiness helps us keep our standards high and is greatly appreciated.

We hope you have a wonderful time during your stay! If there's anything we can do to enhance your experience, please let us know.

Thank you for choosing to stay with us! We hope you have a fantastic time and create unforgettable memories during your visit.

-LuxeHaven