By booking your reservation you are acknowledging to have read, understood, and agree to the house rules. You are also responsible for ensuring that everyone in your group is aware, understands, and agrees to the rules as well.
We have created a space for you the have fun and enjoy the beautiful mountains, but we do have some rules to make it better for everyone.
Rule # 1 It is time to log off, relax, and enjoy your vacation!
All Guest(s) must be 25, except children accompanied by their parents. No Parties or smoking is permitted.
Check In 4pm: Access to the property will be available at 4pm, the starting day of your rental. Guest(s) will be given a code for the keypad on the door, for private access to the cabin. The code will be provided to you prior to check in.
Check Out 10am: Prior to check out from the property at 10am, Guest(s) shall perform the following: load and start the dishwasher, place trash bags (NO loose trash in bins) in the outside receptacles located on the right side of the cabin. All doors and windows closed and locked. Please report any damage no matter how small to hosts immediately. If property is not left in good condition, excessive cleaning charges will apply and guest’s credit card will be charged.
Guest(s) Occupancy: Upon booking, please provide first and last name for ALL guests in your group. The rental party shall be limited to the number listed on the rental reservation. The maximum number of guests is limited to 8 persons. Any undisclosed guests, in addition to the above guests will result in an additional charge of $100 per person, per night. People other than those in the Guests’ party set forth in the Rental Agreement may not stay overnight in the property.
- An outdoor security camera that faces away from the cabin and monitors actual guest count*
Falsified Reservations: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in. Government issued ID must be provided and payment must match the name on the reservation.
Parties: Absolutely NO parties. Any unauthorized parties may result in immediate eviction with no refund, as well as guests will be responsible for extra cleaning charges.
Pets: While we love pets, NO pets are permitted at Fernhaven Hideaway at any time. Penalties and/or cancellation of reservation without refund will be enforced.
Smoking: Smoking is NOT allowed inside Fernhaven Hideaway. This property is strictly non-smoking. Smoking of any kind is strictly prohibited. This includes, but is not limited to cigarettes, cigars, pipes, vaping devices, e-cigarettes and drugs. There will be a minimum $500 charge per occurrence to Guest(s) if evidence of smoking is discovered. If you smoke, you will be charged for all associated remediation costs. If Guest(s) chooses to smoke outside, hot embers or cigarette butts should not be thrown over the deck as it is a fire hazard. Please take care to dispose of them properly and help keep the mountains beautiful.
Noise: Guest(s) understands and agrees that they and all members of their rental party will be respectful to our neighbors, including, driving slowly on the road to the property, and not creating any noise (including music) which the neighbors can hear, especially in the evening and during the night. The noise curfew is 10:00PM – 8:00AM in all residential areas and all guests are expected to comply. Any violation of this rental agreement and Guest(s) will be required to leave immediately, with no refund for any unused rental time.
Damage: This is a fully renovated property and we want to keep it as spectacular as possible, for every Guest to enjoy. Guest(s) agree to keep the property, all furnishings, household appliances, decorations, artwork, linens, towels, kitchenware, electronics, and personal property in good order and to leave the property in the same condition as when it was rented. The Owners stock and inventory all linens prior to Guest(s) arrival and upon departure. Guest(s) assume full responsibility for any items damaged due to misuse or negligence and for any items found to be missing. Should anything be damaged or missing, either indoors or outdoors, Guest(s) will be charged accordingly. It may result in loss of Guest(s) security deposit and Guest(s) will be responsible for charges above and beyond the security deposit. Guest(s) are responsible for notifying the Owners immediately upon check-in if the Rental Property is found in less than good condition or any damage (other than normal wear and tear) is noted. If damages occur during your stay, please notify us immediately. Guest(s) will be notified of any damage/costs in writing.
Guest(s) agrees to only use appliances and amenities of the vacation rental for their intended uses.
Rental Information: A digital guestbook is available for the cabin, included in the book are instructions on use of hot tub, fireplaces, thermostats, appliances, etc. and additional cabin notes, rules and local information. Guest(s) will abide by instructions for use of such items. You should have received a link to the guestbook before check-in and it can be found via QR code scans within the cabin.
Owners’ Closet: Owners have a locked closet for their personal possessions and extras for the rental. This closet is private and is not to be opened by tenants or guests under any circumstances. Forced entry into this locked area is cause for immediate eviction, and Guest(s) will be charged for damage and/or missing items, as well as a $500 eviction fee.
Loss of Belongings: Owners and/or, their employees, workers, and agents (individually and/or collectively) are not responsible for the loss of personal belongings, cash or valuables of the guest. Should you leave anything behind, we will be happy to mail it to you at your expense and a service charge may be assessed.
Children: Please be mindful that this house is NOT childproof. Parents and Guest(s) hereby agree to ALWAYS supervise their children, at ALL times, both indoors and outdoors, especially in and around the hot tub, fireplaces, fire pit, stairs and lower and main level areas.
Wood and Gas Fireplaces: Please read the guidelines in the digital guidebook for proper use of the fireplaces. This fireplace will get HOT so take precautions to keep children away from it when lit or when it is hot. No wood is allowed in the INDOOR fireplace, as it runs on propane.
Plumbing: The septic system is very effective; however, it will clog if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at any time. Please use only the toilet tissue that is provided. When using the kitchen, utilize the sink strainers to trap larger food items and dispose of them in the trash cans. If there is a clog in the system, Guest(s) will be charged damages accordingly.
Hot Tub: WARNING: Use of Hot Tub/Jacuzzi/Spa carries risk that may result in serious injury or death, and unsupervised use by children is strictly prohibited. Guest(s) understands that a hot tub is available on the property for their private use. Guest(s) assumes any and all liability from use of said hot tub. Guest(s) understands the health risks associated with the use of hot tubs and choses to utilize the amenity with discretion and at their sole responsibility. Guest(s) with heart disease, diabetes, high or low blood pressure, on medication, or any serious illness, as well as pregnant women should not enter hot tub without consulting a physician. Never use a hot tub or engage in potentially dangerous activity while under the influence of drugs or alcohol. Guest(s) is aware that consuming alcoholic beverages while in the hot tub increases the alcoholic effect of the alcohol. Guest(s) will keep the hot tub closed and cover locks snapped when not in use and will ALWAYS supervise all children when using the hot tub. By using the hot tub, Guest(s) agrees to assume all liability from said use and hereby indemnifies Owners. Hot tub should be kept at a temperature less than 104°, max use 15 minutes, cool off before re-entry for personal safety. All bathers must shower before AND after use. All hot tubs are cleaned and chemically sanitized prior to each guest arrival, as a result spa water may not be warm until the evening of Guest arrival.
Infrared Sauna: WARNING: Use of Sauna carries risk that may result in serious injury or death, and unsupervised use by children is strictly prohibited. Guest(s) understands that a sauna is available on the property for their private use. Guest(s) assumes any and all liability from use of said sauna. Guest(s) understands the health risks associated with the use of saunas and choses to utilize the amenity with discretion and at their sole responsibility. Guest(s) with heart disease, diabetes, high or low blood pressure, on medication, or any serious illness, as well as pregnant women should not enter sauna without consulting a physician. Never use a sauna or engage in potentially dangerous activity while under the influence of drugs or alcohol. Guest(s) is aware that consuming alcoholic beverages while in the sauna increases the alcoholic effect of the alcohol. Guest(s) will ALWAYS supervise all children when using the sauna. By using the sauna, Guest(s) agrees to assume all liability from said use and hereby indemnifies Owners. A max use 15 minutes for the sauna should be observed and step out if not feeling well or dizzy, cool off before re-entry for personal safety. Please utilize the beach towels provided on the seats when using the sauna. The sauna is cleaned and sanitized prior to each guest arrival.
Grilling: A propane gas grill is supplied by the owners and should only be used on the lower-level deck and not under the home. ALWAYS turn off the propane gas after use.
Weather/Storm Policy/Road Conditions: Fernhaven Hideaway is located in a mountain setting. The roads into the property are dirt and gravel and are professionally maintained but can at times be bumpy, low riding cars should use caution. As winter weather is possible during certain months, the roads are typically clear and accessible in any vehicle. Local roads can be covered with ice or snow covered, as well as be curvy and steep. We do not refund due to road conditions, acts of nature, storms, or power outages. Travel insurance is recommended.
Weather Conditions: Guest(s) are notified that this home is in a mountain location where inclement conditions may occur. Walkways, driveways, sidewalks, stairs, etc…may be slippery due to rain, ice, and snow. These areas may be slippery even when they do not appear to be. It is advised that caution be used. Please step carefully on all outdoor surfaces. It is further advised that shoes be removed upon entering the home as wet or icy soles can cause slippery conditions on floors inside the cabin.
Alcoholic Beverages & Drugs: Guest(s) agrees that there will be no illegal activities on the premises, including but not limited to possession, serving, or consumption of alcoholic beverages by anyone under the age of 21; or the possession or use of any illegal drugs. Additionally, Guest(s) accepts full responsibility and liability and hereby indemnifies Owners and/or their employees and agents (individually and/or collectively) for anything that happens in reference to Guest(s) and/or Guest’s party partaking of any alcoholic beverages or drugs on the property.
Fireworks: Fireworks are not permitted at Fernhaven Hideaway at any time.
GUEST(S) ACKNOWLEDGES THAT THEY HAVE REVIEWED AND UNDERSTAND THE TERMS OF THIS AGREEMENT and the Rules and Regulations attached and agree to be bound by them.
By making a reservation at Fernhaven Hideaway, Guest(s) agrees that Guest(s) and Guests' party will abide by these Rules and Regulations, as well as, any other Rules and Regulations posted on the booking platform, in the Guidebook, or on the property.
RELEASE AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT Guest(s) hereby agree to hold Owners, their employees and agents (individually and/or collectively) harmless and indemnify them against any and all claims, damages, suits, causes or action of damages and costs and legal expenses of any nature thereof arising from including, but not limited to, injury to a person, loss of life sustained, and/or damage or loss of property in or about the rental Property, Owners personal property, grounds, furnishings, appliances, household items and associated surrounding lands and streets (the “Premises”) by any person or persons whatsoever resulting during the Guest(s)’s rental term. Guest(s) agrees that Owners shall not be liable for including, but not limited to, personal/bodily injuries, death or damage/loss to any goods, wares, or property regardless of how such injuries or damages may be caused. Guest(s) assumes all risk of injury and losses related to any recreational activities, including but not limited to wildlife, insects, outdoor activities, use of the swing bed, hot tub/spa, sauna, fireplaces, staircases, and outdoor fire pit on and around Property and will hold Owners harmless with respect thereto resulting during the Guests’ rental term.
OWNERS SHALL HAVE NO LIABILITY FOR DAMAGES INJURY, OR DEATH to Guest or Guests: It is expressly understood and agreed that Owners, their employees, workers, and agents (individually and/or collectively) will not be liable for including, but not limited to damages, injury or death to Guest(s) or other occupants and their property from whatever cause arising from the occupancy of said premises, both inside and outside of the house, whether on the property or elsewhere.
THE SUPERVISION AND SAFETY OF ALL CHILDREN ARE THE DIRECT RESPONSIBILITY OF GUEST(s) OR PARENTS, OR CARETAKERS OF ANY CHILDREN ON THE PREMISES, including but not limited to decks, lower-middle-upper level areas, hot tub, sauna, fireplaces, grill, fire pit, stairs and any and all other activities on the premises. Guest(s) specifically accepts ALL liability for use of hot tub and sauna on the property and understands that Owners and their employees, workers, and agents (individually and/or collectively) shall have no liability from any accidents, injuries, or death that may result from the proper or improper use of said hot tub or sauna. Guest(s) accepts said liability by voluntary use of said hot tub or sauna.
BY ACCEPTING THIS RESERVATION, THE UNDERSIGNED HAS READ, UNDERSTANDS THE RISKS, AND VOLUNTARILY AGREES TO THE RELEASE AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT