Items to note:

• NO CATS :)

• Must sign Renter Agreement Prior to Check-in and within 48 hours of bookings

• 25 year old primary renter

• No smoking inside.

• $500 cleaning fee will be charged for unauthorized pets in the cabin

• No Parties

• Quiet Hours between 10 P. M. and 7 A. M.

RENTAL & RELEASE AGREEMENT

CANCELLATION POLICY: All reservations become binding upon CUCR receipt of the funds at the time of booking. Cancellation penalties apply to all reservations. Written documentation from Guest responsible for reservation is required to cancel a reservation. Certified letters may be mailed to: Cuddle Up Cabin Rentals, P. O. Box 760, McCaysville, Georgia 30555. Non-Holiday Cancellations: $65 penalty to cancel more than 30 days before arrival date, $300 penalty to cancel 30-15 days before arrival date, full rental rate to cancel 14 or fewer days before arrival date. Holiday Cancellations: $85 penalty to cancel more than 60 days before arrival date, $300 penalty to cancel 60-22 days before arrival date, full rental rate to cancel 21 or fewer days before the arrival date. The Rental & Release Agreement is a legally binding contract between Guests, Cuddle Up Cabin Rentals, Inc, and the cabin Owners. Cuddle Up Cabin Rentals, Inc, serves as an AGENT, representing homeowners of vacation rentals in the rental program. Any money received by CUCR for occupancy of Rental Property indicates the acceptance of the terms of the agreement in full. All policies are strictly enforced. It is the responsibility of all guests (and members of their party) to be familiar with all policies pertaining to the rental. The cancellation policies are in effect at the time the reservation is made. In consideration of the rent received and the mutual promises contained herein, the owner of the above rental property, through CUCR, his/her agent does hereby lease and rent to Guest such rental Property under the following terms and conditions. By signing the Rental & Release Agreement Guests further state they have read, understood, and will abide by all rules and agreements set forth. For $10. 00 and other valuable considerations, including but not limited to being allowed to stay at the cabin, Guest agree and acknowledge the following:

INDEMNIFICATION: Guest hereby agree to hold Cuddle Up Cabin Rentals, Inc, its owners, employees and agents (individually and/or collectively as “CUCR”) and the Cabin Owners, their employees and agents (individually and/or collectively as “Cabin Owners”) harmless and indemnify them against any and all claims, damages, suits, causes or action of damages and costs and legal expenses of any nature thereof arising from injury to a person or property or loss of life sustained in or about the cabin, Owners personal property and associated surrounding lands and streets (the “Premises”) by any person or persons whatsoever. Guest agree that Cuddle Up Cabin Rentals, Inc and the Cabin Owners shall not be liable for any personal injuries or damage to any goods, wares, or property regardless of how such injuries or damages may be caused. Guest assumes all risk of injury and losses related to any stairs and recreational activities, including use of the hot tub, swimming pool, and outdoor fire features on Property and will hold Owner harmless with respect thereto.

LEGAL JURISDICTION: This Agreement shall be construed, interpreted and the rights of the parties determined in accordance with and governed by the laws of the State of Georgia, without regard to conflicts of laws principles. It is expressly agreed and stipulated that this Agreement is deemed to have been made and to be performable in Fannin County, Georgia. Any action or proceeding seeking to enforce any provision of, or based on any right arising out of, this Agreement, and/or related to a contract or tort claim shall be brought against any of the parties in the courts of the State of Georgia, County of Fannin, and each of the parties consents to the jurisdiction of such courts (and of the appropriate appellate courts) in any such action or proceeding and waives any objection to venue laid therein. Process in any action or proceeding referred to in the preceding sentence may be served on any party anywhere in the world. If Cuddle Up Cabin Rentals must obtain legal advice or counsel for matters arising from payment discrepancy involving a Guest or Payment vendor such as a credit card company, Cuddle Up Cabin Rental’s INC legal counsel Blue Ridge Law [4805 Old Hwy 76, Blue Ridge, GA 30513 * ] will seek rightful payment or collection for Cuddle Up Cabin Rentals on behalf of Owner. If disputes are transferred from Cuddle Up Cabin Rentals management to a collection team, Guest of record will become responsible for all charges proved to be their responsibility in a court of law. Guest payment may not be held in escrow. Escrow funds may be subject to certain repurchase agreements. This notice is in accordance with Tennessee State Law 62-13-104 (b)(3)(D)

BASIC RENTAL POLICIES CANCELLATION POLICY: All reservations become binding upon CUCR receipt of the funds at the time of booking. Cancellation penalties apply to all reservations. Written documentation from Guest responsible for reservation is required to cancel a reservation. Certified letters may be mailed to: Cuddle Up Cabin Rentals, P. O. Box 760, McCaysville, Georgia 30555. • Non-Holiday Cancellations: o $65 penalty to cancel more than 30 days before the arrival date. o $300 penalty to cancel 30-15 days before the arrival date. o Full rental rate to cancel 14 or fewer before the arrival date.

              •              Holiday Cancellations:
              o              $85 penalty to cancel more than 60 days before the arrival date. 
              o              $300 penalty to cancel 60-22 days before the arrival date. 
              o              Full rental rate to cancel 21 or fewer before the arrival date. 

AGE & RESPONSIBILTY: The Guest entering into the rental agreement must be present during the entire stay. Specifically, no parent, grandparent, or other person may enter into the rental agreement and allow persons under the age or 25 to occupy the property without the person signing the rental agreement to be present and supervise. By signing this lease agreement Guest acknowledges they are 25 (or older) and are bound by all City and State laws. The states of Georgia and Tennessee hold the Guest responsible for any underage drinking. As Guest signing rental agreement is required to be present during the duration of the stay, Guest will be deemed as providing alcohol to minors and will be subject to prosecution under the laws of the state of Georgia or Tennessee. Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.

TYPE OF USE: Properties are intended for short term residential vacation use. Rental agreements are unique to the Guest and may not be sublet or assigned to other persons. If Guest misrepresents the use of the property (said misrepresentation to be determined by CUCR) Cuddle Up Cabins may refuse occupants order the dwelling vacated and Guest will not be entitled to any refund. CUCR welcomes families, married couples, and responsible adults 25 years of age or older with the exception of married couples where at least one of the individuals is 21 years of age. Properties cannot accommodate group gatherings such as reunions, weddings, etc. CUCR does not rent to underage guests or college groups. Each rental is limited to the maximum number of occupants noted on the website.

GROUP RENTALS: Group rentals are considered to be any rental where more than one property is reserved under a single Guests name or for a single group, church, business or other associated entity. Anytime multiple properties are rented for a group a minimum of 2 chaperones over the age of 25 are required in each cabin for duration of rental. Additional funds may also be required for security deposits at each cabin rented. At CUCR discretion, group rentals may also be subject to a neighborhood watch during the term of their stay, at a rate of $150 per night per cabin. Complaints about behavior and noise at any cabin included in a larger group rental or any individual guest within the group may result in eviction of entire group from all properties without refund. Guest responsible for group rentals will be liable for any damages or repairs resulting from guest behavior and negligence.

TAX EXEMPT RESERVATIONS: Cabins located in Tennessee can provide tax exemption on their nightly rate for Guests with a valid tax exempt certificate. (I) The reservation must be made in a group name (2) Payment must be made by a form of payment showing the group name (i. e. credit card or check with group name) (3) The group name on the tax-exempt certificate must match all of the above. Request for tax-exemption must be made at the time of booking.

ALL CABINS ARE NON-SMOKING. Absolutely NO SMOKING is allowed in any property. An additional minimum $300 fee will be charged to sanitize and ionize the unit if ANY Smoking occurs.

PET FRIENDLY RENTAL POLICIES:

Each owner determines whether to accept pets, CUCR cannot permit pets access to cabins that are not deemed pet-friendly.

• All Pet friendly rentals are subject to a non-refundable pet fee as noted per property.

• Cats are not permitted inside any property, small dogs only

• Puppies under 15 months old are not permitted inside any property

• Maximum dog weight is dependent per property. Inquire with Cuddle Up Cabin Rentals to see what the weight limit is for the property you are renting.

• No more than 2 dogs are allowed in any property unless otherwise noted.

• Pet damage hold of $100. 00 per pet, per stay is required on credit card

• Guests agree to be in full control of their pets at all times and take full responsibility for their pets well-being. While Guests are away their pet will be secured in a pet carrier and NOT left to wander inside the cabin, screened porch or outside.

• Pets MUST BE COMPLETELY HOUSE BROKEN! WELL BEHAVED AND PEST FREE!

• Pets are NOT allowed on any of the beds or furniture.

• None of the cabin linens or towels may be used on pets.

• Guests agree to bring pets’ crate and bedding for their pets.

• Guests will clean up any pet accidents in the cabin immediately.

Guests will remove their pet’s waste from cabin grounds, deposit it in a plastic bag, and place in outside garbage cans. Minimum fine for failure to clean up behind pet is $50.

• Pets are NOT permitted in the hot tub, if evidence suggests a pet has been in property hot tub there will be a minimum charge of $100 and the cost of a new hot tub filter.

• Guests will be charged an additional cleaning fee of no less than $50. 00 if pet hair causes a delay in cleaning service.

• Should damage to the cabin, grounds or furnishings (including linens) or flea infestation occur, the guest is responsible for said charges up to and beyond the pet security deposit and will be charged to the credit card placed for pet deposit. If the credit card will not cover these charges guests will make arrangements with CUCR for replacing and/or repairing the damages. These charges include the time involved by CUCR in correcting, clean up, fumigation, replacement, repair of said damages.

• If any of these Pet Policy items are not met, guests are in violation of the Agreement/Contract. Guests agree that by signing this Agreement/Contract, they are authorizing CUCRs to charge guests credit card on file for any damages Sustained.

PAYMENTS: A $300 payment towards rental balance secures Guest reservation if planned arrival is more than 14 days away from of booking date. Bookings made with arrival date less than 14 days away must pay in full at the time of booking. Reminder of rental balance is automatically charged to the credit card on file on the balance due date noted on the reservation paperwork. Major credit cards and money orders are accepted.

TAX: A county and state tax totaling either 12. 25% (TN) or 12% (GA) is added to all reservations, this is the current tax rate ate the time of publishing and is subject to change.

PROPERTY PROTECTION FEE & SECURITY DEPOSITS - A $49 Property Protection Fee (PPF) is required for all bookings, this nonrefundable fee covers any accidental damages under $500 that might occur during a guest’s stay. Guest shall be solely responsible for any & all damage to Owners property, including furnishings, household items, and personal property. Guest will also be charged per item for loss of any provided bed, bath, & kitchen linens. Guest will be liable & credit card on file will be charged for costs incurred due to repair or replacement resulting from neglect, intentional damage, damage in excess of $500, or any additional cleaning fees will be charged to credit card on file.

At the property owner’s request some cabins may also require an additional security deposit. The security deposit is NOT applied towards rental balance; however, it is fully refundable within (14) days of departure, provided the provided/posted Check Out procedures have been followed & the following provisions are met:

No damage beyond normal wear & tear has occurred No charges have been incurred due to pets All trash has been property disposed & all soiled dishes cleaned or placed in dishwasher and ran through clean cycle Furniture & electronics have not been moved or original settings altered- including wireless internet None of the provided linens have been lost or damaged All property doors & windows have been left locked Where applicable, provided gate & pool passes have been left in designated place upon departure.
All charges accrued during stay have been paid HOUSEKEEPING AND LINEN FEE - All properties require payment of a nonrefundable housekeeping fee, which is based on the size and occupancy of the property.

CLEANING FEE: Cleaning fees are structured to cover the cost of a standard departure clean as well as linen costs. Cleaning fees are based on the size & occupancy of the property as well as the rental season. A departure cleaning is performed after each checkout; this includes a light cleaning that focuses on sanitizing the bathrooms and kitchens, light dusting, vacuuming, making beds with fresh linens, hanging fresh towels, and straightening accessories and content of the Property. Guests must follow all check out policies. Please note: if the checkout procedures have not been completed and property or hot tub have been left in an unsanitary condition CUCR will bill the guest card on file for additional housekeeping costs, minimum $35.

LINENS: Linens are provided based on the advertised occupancy of the cabin and inventoried before guests’ arrival. No additional linens are available to guests furthermore linens are not laundered during guests stay. Upon check out guests will be charged for any linens missing from the cabin as well any that are damaged. To avoid additional charges for damaging linens please be cautious when washing off makeup and DO NOT use cabin linens to: wipe mud or dirt off feet/hands, clean up spills, wipe off porch furniture, clean grills, wash cars.

PROPERTY TRANSFER: CUCR reserves the right to substitute comparable accommodations without notice or liability in the event of sale or if selected cabin becomes unavailable due to circumstances beyond the reasonable control. If a comparable property is not available, Guest will have the option of either choosing from other available properties or a refund of total rents paid. CUCR will make every attempt to notify you as soon as possible if a substitution must be made.

CONCIERGE & GUEST SERVICES: Concierge service providers are responsible for liability, refunds, or gift certificates. CUCR are not responsible for any misstatements by Guests, incorrect dates, times, email addresses, or any other incorrect information provided by Guests. All concierge service charges are final and non-refundable. Excursions are reserved “as is” on the date and times requested by Guests. CUCR will not be held responsible for injuries, death, loss or personal effects, or late arrival of Guests to pre-reserved excursions.

PLANNING FOR CHECK IN: What to Expect -24/7 Vacation Assistance- Cuddle Up Cabins offers a constant connection to knowledgeable staff available in a local office Monday-Saturday from 9:00am-5:00pm & Sunday 12:30pm- 5:00pm as well as an afterhours emergency line for any emergency customer service issues that could arise after normal office hours.

-Cuddle Bucks Discount Program- Discounts for our guests to local attractions like whitewater rafting, horseback riding, zip lines, mini golf, tubing, as well as the most unique shopping and dining spots.

-Express Check In- Complete all required paperwork ahead of time & enjoy the convenience of checking in directly at your cabin!

-Welcome Kit: Each guest receives a welcome kit of starter supplies including:

o 1 rolls of toilet paper per bathroom o 1 roll of paper towels o 2 thirteen-gallon trash bags o 1 dishwasher packet (for properties with dishwashers) o 1 bar of soap for each bathroom sink o 1 single use laundry detergent

• Items in the welcome kit are not replenished during your stay, please plan to bring extra

-Cabin Linens: Linens to meet advertised occupancy are provided for each cabin including:

o Bed Linens- 1 sheet set per advertised sleeping area- 1 fitted sheet, 1 flat sheet, 2 pillow cases (1 pillow case for twin beds)

o Bath Towels- 2 bath towels, 2 wash cloths, & 1 hand towel per guest

*If the number of towels provided is not sufficient please bring extra. o Kitchen Towels- 2 dishtowels, 2 wash cloths *Please Note: Beach towels for the hot tub are not provided. Guest will be charged for any linens from inventory above that are missing or damaged at the time of check out

CHECK IN: Check-In time is any time after 4:00 p. m. Check-Out time is 11:00 a. m. the day of departure. Express Check in is available but ultimately check in location is determined by the completion of required guest paperwork. We make every effort to ensure your property is ready by 4:00 p. m. but cannot guarantee it, nor can we accommodate all early check in or late check out requests.

CHECK IN INSTRUCTIONS: Check in instructions are provided at check in and posted inside each property.

BASIC CHECK IN INSTRUCTIONS- Be Prepared

Remember only starters are provided in your Welcome Kit so plan to pick up extra trash bags, paper products, & dish soap before or immediately following check in.
If weather forecasts indicate snow, sleet, or freezing rain during your stay stock up on extra groceries & toiletries (trash bags, extra flashlights, imperishable foods, bottled water, toilet paper, diapers, medication) before going to your cabin. Also watch local weather reports (Chattanooga stations are typically more accurate for our area than Atlanta) to gauge how the winter weather will impact your scheduled check out.
Settling In

We want you to love your cabin & enjoy your stay! If you find something unsatisfactory we want to know immediately so any & all concerns can be addressed. Within in 2 hours of your check in please report any problems, after that window has closed the cabin is accepted “as is. ” Immediately do a quick walk thru of cabin & if you have selected a cabin with a hot tub, verify it is ready for use Please note if the cabin was cleaned immediately prior to your arrival the hot tub has been completely drained & sanitized it may still be heating up to the desired temperature.
Chemicals used to treat the hot tub water may have a negative reaction with materials in makeup, jewelry, swimsuits, or the chemicals in dyed hair. To reduce the chemical reaction on your skin it is best to shower with soap before and after each hot tub use Health risks associated with the use of hot tubs. Guests with heart disease, diabetes. high or low blood pressure, or any serious illness and pregnant women should not enter the hot tub without consulting a physician. Guests with skin, ear, genital or other body infections, open sores or wounds should not use the hot tub due to the possibility of spreading infections.
Keep the hot tub cover on when not in use. Without the cover water will evaporate out of the spa & result in a drop in the water level, which can damage the spa motor. And the hot tub cover will break if a child sits or stands on it!
The cabin welcome book & all posted signage should be reviewed by all guests to answer any questions & familiarize everyone with safety & house rules.
Please verify the posted linen inventory for the cabin is correct: Complete sheet set for each advertised bed (location for sleeper sofa linens is on inventory) Complete towel set for each guest consisting of 2 bath towels, 2 wash cloths, & 1 hand towel
2 dish towels and 2 dish cloths in property kitchen
*Guest will be charged for any linens from inventory listed above that are missing or damaged at the time of check out. To avoid damages please DO NOT use linens to wipe off porch furniture or to clean grills.

Please note adding groceries to the refrigerator will temporarily raise the temperature inside. It typically takes a couple of hours for the refrigerator to chill recently stocked food.
Cabins do not heat or cool as quickly as traditional homes. Please adjust the thermostat to a reasonable temperature upon arrival and permit a couple of hours for the cabin to acclimate. Turning the thermostat down too low during the summer to try to quickly cool the cabin will cause the HVAC unit to freeze and result in service call and professional service calls billed to the Guest The After Hours Emergency Line is a voicemail-activated service. You must message stating your name, the cabin name where you are staying, and the nature of your problem in order for our staff to be notified of your problem. The line should only be used for emergencies, (i. e. no heat, no water, no air, power outage, severe leaks, smell of gas, or cabin lockouts).
All fireplaces are available for seasonal use only. Whether using a fireplace or outdoor fireplace never leave open flames unattended. NEVER attempt to build a wood fueled fire in a gas log fireplace! Wood Burning: Cabins with interior wood-burning fireplaces are stocked with an adequate amount of firewood before guests arrive. Additional firewood may be purchased by guest at any local convenience or grocery store. Remember to open the damper & while fire is burning turn fans & central heat and air off to prevent smoke from being pulled in the cabin. Only dispose of ashes in the provided metal ash bucket.
Gas Logs: The pilot light for the unit should be lit prior to guest arrival. Depending on the unit installed at the cabin either: 1) select a time incremented button on a wall mounted remote to engage the fireplace for a specified time, 2) turn the unit on using {'On/Off" switch on remote, or 3) turn the dial located on the front of the log set to the "On" position. Never put anything inside the fireplace & remember moving the logs could result in carbon monoxide poisoning! Although you may not always be able to see them, your cabin has neighbors. Please refrain from loud noises and music 11:00 pm - 9:00 am & common courtesy is always appreciated.
Our area does not have a leash law so it is very likely you will see a dog or cat passing by your cabin. Please refrain from playing with the animal or feeding it.
VEHICLE ACCESS: Most properties are easily accessed in standard vehicles. Due to mountainous roads and limited parking guests may not be able to access properties with trailers, U-Hauls, motor homes, or on motorcycles. Guest should always verify property access and parking before booking.

LOST GUESTS: CUCR provides detailed turn by turn directions to Guest for their property. Guests should NOT use their GPS to attempt to locate the property. No refunds or rebates will be offered if Guest cannot find rented property or rental office using provided directions.

YOUR TIME IN THE CABIN: GUEST SERVICE CALL: If a technician responds to a Guest maintenance request and find all equipment is in working order and determines the problem was due to the Guest oversight or neglect, the charge for service will be billed to the Guest credit card. MINIMUM SERVICE CALL FEE START AT $35. 00.

REPAIRS DURING RENTAL PERIODS: Even the best or newest equipment occasionally malfunctions and cannot be guaranteed 100% of the time. CUCR makes every attempt to make sure the property selected is in good working order before Guests arrive but cannot guarantee all equipment is in good operating order at all times. Guests are responsible for reporting any issues dealing with that cabin within 2 hours of arriving. All maintenance problems MUST be reported and documented so they can be handled in a timely and professional manner. CUCR, an authorized contractor, or employee may enter properties at a reasonable time for the purpose of making repairs or for routine maintenance. No rate adjustments or refunds will be made for equipment or appliance failures.

REFUNDS: Despite our best efforts some things are out of our control. The advertised rental rate will not be adjusted due to:

Malfunction of equipment including: HVAC, well system, property appliance (hot tub, electrical breakers tripping power supply etc. ), AV equipment failure (cable and satellite service and boxes, internet routers etc. ), game room equipment failure
Acts of nature or God including: inclement weather (falling trees, flooding, etc. ), power outages
General conditions beyond CUCR or Owners control including: road maintenance or repair, gas shortages, water or other utility services, construction noise CUCR is not responsible for individual community amenities such as scheduled pool and spa closures, etc. At the time of this publication all property amenities are accurate to the best of our knowledge.
Wildlife encounters including, bear, deer, turkey, ladybugs, carpenter bees, wasps, scorpions, snakes, ticks, ants, chiggers, squirrels, mice, etc. CUCR will not relocate guests or issue refunds or discounts due to bug bites & stings. The North Georgia Mountains are home to various types of wildlife and many pests, especially during the warmer months. All cabins properties are cleaned after every rental and most receive monthly pest control treatments. Seeing an occasional roach or a line of ants does not mean a cabin is infested or has been poorly maintained. Bugs are attracted to food and water. Keep food sealed. All food should be stored in the refrigerator or sealed packages. Keep your unit clean. Be sure to clean all areas where food is served, clean crumbs and spills immediately, and immediately clean dishes.
Guests who spend any time outdoors engaging in outdoor recreation/visiting outdoor attractions will likely notice itchy red marks or chigger bites. While these bites cannot always be prevented please pack plenty of bug repellent, and refrain from using scented lotions & perfumes during your stay.
WATER: Guests staying at cabins with well water may encounter low water pressure especially if the property is in a community or it is a period of high water use. Guests may also notice a discoloration of water, or a sulfur scent. Where applicable cabin water filters are changed regularly as part of routine property maintenance, however use and conditions can impact filter longevity. Guests are encouraged to stagger showers and water use & bring bottled water to drink & cook with during their stay.

GUEST CONDUCT: FIREWORKS, FIREARMS, AIR SOFT GUNS, ATVS ARE STRICTLY PROHIBITED. Evidence of use will result in a minimum fine of $500 and Guest is responsible for damages associated.

NOISE: Most neighborhoods have noise ordinances and quiet times are from 11pm to 9am. All speed limits should be followed in neighborhoods. CUCR reserves the right to terminate rental and ask disruptive guests to vacate loud and unruly Guests with no refund. If a police call is required as a result of noise, nuisance, trash, underage drinking, parking, over occupancy without exception or any other reason the rental agreement will be void with no refund due.

ELECTRONIC DEVICES: If any of the televisions, cable boxes, internet modems, gaming consoles are disconnected or the internet network name or password is altered, or the setup of the AV equipment is disrupted by Guest actions there will be a minimum charge of $45.

LOCKED STORAGE: Properties may have multiple locked closets or storage areas for personal use and/or housekeeping supplies. Locked areas are not included in the property rental and tampering with locks will result repairs and replacement costs.

AMENITIES: DÉCOR: All rental accommodations are furnished and decorated to the Owners individual tastes. Furniture and accessories are subject to change as owners update their properties. Property furnishings should not be moved, Guest will be charged to move furniture back and any maintenance or repair costs that result.

SEASONAL INTERIOR GAS LOG & WOOD BURNING FIREPLACES: Interior fireplaces are available for seasonal use only in many, but not all properties. Fireplaces should never be used to cook or roast anything.

GAS LOG FIREPLACES: DO NOT rearrange or tamper with gas logs in any way, they have been positioned for safe and optimal operation. DO Not attempt to use gas logs when they have been disabled for seasonal use. Do not attempt to cook or roast marshmallows over gas logs.

WOOD BURNING FIREPLACES: Start with a small fire and build up, DO NOT overload wood burning fireplaces. Never leave fire burning unattended in property. Never use liquid accelerant or leave furniture too close to open fireplace.

FIRE PITS & OUTDOOR FIREPLACES: Outdoor fire features may be used year round. Guests must provide all firewood for outdoor fire features. If a Guest builds a campfire or fire pit area at a property does not already offer one, they will at minimum be charged to dismantle the feature. During interior fireplace season any firewood left at the properties is for interior fireplace use and cannot be used in fire pits.

TELEPHONES: Property land lines have long distance blocks and due to mountainous terrain cell phone coverage can be unreliable. Bring calling card for personal distance calls.

TELEVISION PACKAGES: CUCR cannot guarantee specific channel availability or change Cabin Owners selected programming package. Most properties offer basic programming packages and have complete or rating based blocks on PPV. Guests will be charged for any PPV programs viewed during their stay.

INTERNET: All network & password information for properties is provided on check in paperwork and inside cabin. Some properties may have data plan usage limits in place. CUCR cannot guarantee device compatibility or prevent internet service failure. Using internet to stream movies at properties with usage limits will result in additional charges to the guest credit card. No refunds or compensation will be given for internet failure or device incompatibility.
Important Notes Regarding Internet Use -Cabin Owner & CUCR are not responsible for any injury or loss that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

-Guests use the internet at their own discretion and at their own risk.

-Parents or designated guardians are responsible for monitoring any minor’s use of the internet.

-Filtering software does not block all materials users might find offensive.
-Guests understand the internet is not a secure medium and third parties may be able to obtain information regarding users’ activities.

-All communication over property network is vulnerable and subject to monitoring.
-Media and material stored in cabin network environment is subject to disclosure under the Freedom of Information Law.

• Use of internet service & activities conducted online through the service shall not violate any applicable law or regulation or the rights of the Cabin Owner, CUCR, or any third party.
  -THE FOLLOWING ACTIVITIES ARE PROHIBITED: Illegal Media Download and Streaming, Spamming and Invasion of Privacy of Others, Violating Intellectual Property Law, Transmitting Obscene or Indecent Speech or Materials, Transmitting Defamatory or Abusive Language, Hacking or Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities. -Cabin Owner & CUCR reserve the right to block, suspend, or terminate internet access at any time for any reason including, but not limited to, violation of acceptable terms of use, overage of contracted data usage, or violation of applicable laws or regulations.

HOT TUBS: All hot tubs are drained, cleaned, refilled, & chemically sanitized prior to each guest arrival, as a result spa water may not be warm until the evening of Guest arrival. Cuddle Up Cabin Rentals, Inc. assumes no responsibility for any occurrence associated with hot tub usage.

Guest understands the health risks associated with the use of hot tubs and choses to utilize the amenity with discretion and at their sole responsibility.
Guests with heart disease, diabetes, high or low blood pressure, or any serious illness and pregnant women should not enter hot tub without consulting a physician.
Guests with skin, ear, genital or other body infections, open sores, or wounds should not use the hot tub due to the possibility of spreading infection.
Children near or in hot tub must be attended at all times.
No glass should be used or left near hot tub Hot Tub cover should be left on spa when not in use.
Under no circumstances should anyone stand on hot tub cover, if the hot tub cover is damaged during Guest’s stay they will be charged for replacement.
Hot tubs should not be disconnected from power source unless in emergency.
Normal filter cycle of hot tub should not be altered.
Bromine floaters should be left in the hot tub at all times.
Extended use of hot tub and/or use by large group depletes sanitizing chemicals & leaves Guests vulnerable to infections.
If hot tub water becomes cloudy or begins to smell after use, Guest should not get back in hot tub and contact Cuddle Up Cabin Rentals, immediately. Guest should shower with soap & water before and after using the hot tub as some lotions, soaps, etc. mixed with the hot tub chemicals can cause a rash.
If any residue from bath products, food, alcohol, clothing, etc. is found in hot tub Guest will be charged an additional cleaning fee of no less than $100 plus the cost of a replacement spa filter.
Guests agree to pay an additional charge of $50 if they request an additional cleaning of hot tub during their stay.
Guests will be charged for any repairs that result from draining hot tub, leaving cover off, or failure to report significant loss of water.
No refunds or rebates will be offered over mechanical failure of hot tubs.
WATER ACTIVITY RELEASE AND WAIVER OF LIABILITY: Guest understands swimming is an inherently dangerous activity, which can result in illness, serious bodily injury or death. Under no circumstances should any child under the age of 16 be allowed around water access or a swimming pool area without adequate adult supervision. Life safety jackets are strongly recommended for all water activities and under no circumstances should any person, adult or child, be allowed in the pool, creek, or river without a life safety jacket if he or she is unable to swim. There is absolutely NO DIVING, NO JUMPING, NO ALCOHOLIC BEVERAGES AROUND POOL, NO GLASS OR FOOD ITEMS AROUND POOL AND WATER ACCESS AREAS. NO PETS IN SWIMMING POOLS OR HOT TUBS!!!! Guest and entire family/personal guests are permitted to use the swimming pool or water point of access at their own risk. On behalf of themselves and all guests, Guest hereby release and forever discharge CUCR and all owners of property from and against any and all liability or responsibility for claims, damages, causes of action or other suits whether based in law or equity in or contract any illness, bodily injury, bodily injury, personal injury, or death as a result of using the hot tub, swimming pool, water access or on the premises on which said water feature is located.

PERSONAL PROPERTY: Lock all doors when you leave your accommodations. Do not leave money or valuables unattended in the property; neither CUCR nor the owner will be held accountable or liable for any thefts.

CHECK OUT CHECKING OUT: Check-Out time is 11:00 a. m. the day of departure, unfortunately we cannot accommodate all late check out requests.

CHECK OUT INSTRUCTIONS: Check-out instructions are provided at check in and posted inside each property. BASIC CHECK OUT INSTRUCTIONS-

Cabin Linens: Please DO NOT wash soiled linens before departure. To avoid charges for missing or damaged linens

Leave dirty bed linens on beds and fold the quilt of comforter down to indicate the bed has been used.
Leave dirty bath linens hanging in bathrooms Leave dirty kitchen linens in kitchen Secure Personal Items:

Check dresser drawers, behind doors, & inside bathroom cabinets for clothing, jewelry, & toiletry items Check outlets for cell phone, camera, and game system chargers.
Property Prep:

All trash should be bagged and left inside the exterior trash bin, DO NOT leave food or trash scattered throughout cabin.
Bagged trash inside bin should be deposited in a garbage can with the fid attached. A minimum $75 fine per trash can will be charged for each can of loose or unbagged trash found inside or outside the cabin upon departure.
Fill dishwasher with all dirty dishes, fill the dispenser with detergent, & turn the dishwasher on. If property does not have dishwasher, please make sure no dirty dishes are left. Please DO NOT put dirty dishes in back in the cabinets.
Unplug coffeemaker and toaster Unless otherwise posted please set cabin thermostat (Summer) 80 degrees & (Winter) 60 degrees.
Verify all interior and exterior lights have been turned off.
Verify all windows, doors, sliding doors & French doors are locked.
In applicable properties all gate and pool passes must be left where instructed.
Either leave the gas logs in the pilot position or verify any wood left in fireplace is no longer burning.
Ensure cover is on grill and that the grill has been brushed with brush provided.
*Failure to complete required check out steps or the loss of pool and gate passes will result in an additional charge.

LOST AND FOUND: Neither CUCR nor the owner will be held accountable or liable for items left behind by guest. Items left behind will be returned only upon request. Forgotten items may be shipped back to guest for the cost of shipping, plus a minimum $25 fee and all forgotten items are discarded after 30 days