Due to local laws/HOA restrictions, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation. If prior approval was received for underage booking (and HOA/Owner allows it), a booking deposit will be required of $100 per person.
Panhandle Getaways will email/ text you your door code and any necessary gate codes or parking pass instructions 7 days before your arrival. Your door code will become active at 4 PM (Central Time) on your arrival day. If you book within 7 days of your arrival, you might receive this information via text message. Please message us with any questions!
Security cameras may be found on the exterior of homes and condo's for guest safety.
Listing information, including resort amenities, wifi, xplorie benefits, bedding configurations, property furniture is subject to change. Please reach out prior to booking if you have any further questions regarding property configurations and amenities. Refunds will not be given due to these changes.
Fees: Fees on Airbnb include the cleaning fee, reservation fee/ booking fee, wristband and parking fees if applicable, damage insurance fee and any other property fees that are required for collection by the property manager. Some fees are collected directly by the resort HOA and not by Panhandle Getaways or Airbnb.
The free activities offered are subject to availability and require a reservation through our concierge service, Xplorie. Once you make your booking, we will send you the instructions to easily reserve your complimentary admissions & perks! Although there is a very good chance of availability, they can sell out during peak seasons. We encourage you to make your reservations as much in advance as possible as we do not refund if they are sold out. Unused admissions expire daily. Valid for short term reservations only (under 27 days).
CANCELLATION POLICY
All reservations made through a 3rd party such as Airbnb, VRBO, Expedia...etc, are subject to the terms and conditions of the party with whom the initial reservation was made, if applicable.
OCCUPANCY
The maximum number of guests per condominium is limited to the actual sleeping capacity for that unit (Per Ordinance 1632, occupancy of one person per 150 sq. ft. of habitable space). For your comfort, bunk beds and sofa beds are not recommended for adults.
Any reservation made under false pretenses will be subject to loss of rent and/or eviction.
VACATION RENTAL TRAVEL INSURANCE
Panhandle Getaways highly recommends travel insurance to our guests. Rental Guardian travel Insurance provides coverage for personal risks and expenses incidental to planned travel, including one or more of the following:
Hurricanes, Injuries, illness (Including Covid-19), accident, disability, or death occurring during a Planned Covered Trip.
Interruption, delay, or cancellation of a Planned Covered Trip.
Loss of or damage to baggage, luggage, or personal effects during a Planned Covered Trip or Event.
Damage to accommodations or rental vehicles.
Underwritten by Nationwide.
The retail premium charge for the Standard Travel Protection is 7% x trip cost. The upgraded protection adding the Cancel For Any Reason Benefit (CFAR) adds an additional 3.8% x trip cost (10.8% x trip cost in total).
Eligibility requirements apply. Additional exclusions and limitations may apply if not purchased at the time of booking.
CONFIRMATION
You will receive a confirmation email after we receive your advance payment. Please contact us immediately if you find a discrepancy, otherwise it will be assumed correct. Please verify arrival/departure date, reserved accommodation, rental amount due, number of persons to occupy the property. We make every effort to ensure that the unit reserved remains the same, but we reserve the right to relocate you to an equal or upgraded unit.
CHECK-IN/CHECK-OUT
CHECK-IN begins at 4:00 PM (Central Time)
Due to our high cleaning standards some condominiums may need a little extra cleaning time and check-in may be delayed up to 6:00 PM (Central Time). We appreciate your patience as we prepare for your stay. Early check-in requests must be approved by Panhandle Getaways. Additional fees for early check in may apply.
CHECK-OUT is at 10:00 AM (Central Time)
Check-out time is 10 AM (Central Time) and is strictly enforced.
Failure to comply will result in a late check-out fee of at least $50 and as much as an additional nightly rental charge.
DEPARTURE RESPONSIBILITIES
Please leave the condominium reasonably clean and in damage free order. Additional cleaning charges may apply if the unit is not left in reasonable order. Please start the dishwasher upon departure, clean off all food from kitchen utensils and cookware. Trash must be secured in a plastic bag and disposed of in the conveniently located trash chute on each floor. Please gather all bed linens and leave them on top of the bed. Please leave all towels on the bathroom floor.
All of our rental units are privately owned and decorated to the owner's personal taste. Re-arrangement of existing furniture is prohibited and may be cause for additional fees charged to your credit card.
The following items are provided in our condominiums: We supply a startup supply of soap, toilet tissue, and dish washing detergent. All units are supplied with a trial size shampoo. Bed and bath linens, blankets and pillows are all provided. All kitchens are fully equipped. Please bring your own beach towels and do not use the bath towels at the pools or beach.
PETS
Pets are only allowed in rental properties marked pet friendly. Pets must be disclosed at time of booking. A non-refundable pet fee is charged for anyone bringing a pet. A pet or any evidence of a pet found on the property that was not previously disclosed by the guest is cause for eviction with forfeiture of moneys paid plus additional cleaning charges of up to $500. This is strictly enforced. DOGS ONLY - Maximum of 2 dogs, unless previously authorized.
1 Pet: $27.50 Per Day
2 Pets: $45 Per Day
SMOKING POLICY
Smoking/ vaping is strictly prohibited in any of our rental units, including balconies and porches. Violation of this policy is cause for eviction and forfeiture of rent. Additional cleaning charges of $500 will be charged if in violation.
POLICIES & MAINTENANCE
The property can be used for Residential Purposes only. By booking this home, you and your party agree to obey and follow all the rules and restrictions that apply on the premises, as well as any legal rules and regulations by the local law enforcement agency and the State of Florida. If this agreement is not met the vacationer will be responsible for all payment(s) and will vacate the property.
Use of barbecue grills are not permitted in any apartment or condo property. Many condominium complexes have community barbecues located on the premises. It is a violation of the fire code to do so and can result in eviction.
Only guests registered with Panhandle Getaways may occupy the rented property. No other guests are permitted inside or to stay overnight without prior written permission from Panhandle Getaways. The number of occupants cannot be more than the stated amount as mentioned in the reservation confirmation.
Panhandle Getaways, and the owner of the vacation rental reserve the right to enter the property at any time to add, remove or replace any furniture or conduct necessary work arising from emergency needs. Emergency needs are defined as: Water leaks, fire, power failure, A/C not functioning when temps are 76 and above and Heater when temps are 65 and below, where there is only one bathroom in the condo and not working, Refrigerator or Stove/Oven is not working.
Non-emergency needs will be handled in a timely manner, usually by the next business day. Please call/text Panhandle Getaways directly so we can address your needs as quickly and efficiently as possible. We do not offer any discounts or concessions due to maintenance issues as we will rectify any maintenance issues.
Panhandle Getaways is not responsible for any personal belongings of the vacationer or their party.
The Vacationer will indemnify Panhandle Getaways and save it harmless from and against any and all claims, actions, damages, liability and expense, including attorney's fees and costs in connection with loss of life, personal injury and/or damage to property arising from or out of the occupancy of use by Vacationer and their party of the Premises or any part thereof occasioned wholly or in part by an act of omission of Vacationers (signees below), its agents, contractors or employees.
REFUNDS
Sorry, no refunds for early departure. There are no refunds for inconveniences beyond our control including but not limited to air conditioning, power, cable, internet/wi-fi, elevator, pools, hot tubs or construction projects.
INTERNET/WI-FI
WI-FI Internet is available for all properties and will accommodate an average of 3 devices per unit. Because individual device settings may not be compatible with the internet service settings in the property, we cannot guarantee the reliability or connectivity of internet service. Panhandle Getaways provides troubleshooting services on a limited basis.
INITIAL SUPPLIES UPON ARRIVAL - Panhandle Getaways furnishes a few essential items for guests to utilize until they can get to the grocery store. Initial Supplies include: Dishwasher soap starter pack, small washing machine powder, and one paper towel. Each bathroom has travel size amenities including shampoo, conditioner, soap bar and body wash. One roll of toilet paper in each bathroom is provided. There are no condiments or spices left in this rental for sanitary purposes.