We take great pride in maintaining our home for all of our guests to enjoy, and with that in mind, through trial and error, we've put together a list of quirks this home may have, liability waivers and what we expect from guests to preserve our home for years to come. By booking this home, you agree to the following terms and conditions:
🌴This home is THOROUGHLY cleaned, inspected and inventoried prior to every guest arrival. Anything missing, broken or damaged will be charged accordingly. In addition, as stated above, our cleaners thoroughly clean and check cabinets, drawers and other inconspicuous places, we are not responsible for items that prior guests may have accidentally left behind in the unit and are not responsible for tracking anything you may leave behind. It is your responsibility to inspect where you are staying upon arrival and departure. In the event a previous guest left something behind, you may call us to come retrieve it.
🌴By renting this home you acknowledge that you understand you enter and occupy the premises at 523 Spring Ave. Panama City, FL 32401 at your own risk and that the homeowner and High Tide Realty and Rentals are not and will not be responsible for injuries or deaths that may occur on our property. You, and all of your guests attending, agree that everything you use is at your own risk, including, but not limited to, any baby equipment or toys and any beach equipment left on the property. By renting this home, you agree that you are also financially responsible for any third-party damages that are caused by your group. Neither the homeowner or High Tide Realty and Rentals are liable, financially or otherwise, for any accidental or intentional third party damages your party causes.
🌴You must be 21 years of age or older to rent this home and you must be attending the stay. Third party bookings are NOT allowed.
🌴Please note: No refunds will be issued for unavailable or out-of-service amenities, including but not limited to Wi-Fi, pools, hot tubs, fitness centers, tennis courts, pickleball courts, or other shared facilities. While we understand these amenities enhance your stay, their availability is managed by the property, resort or third-party company, and may occasionally be impacted by maintenance, weather, or other factors beyond our control.
We appreciate your understanding and flexibility!
🌴Standard check-in is at 4:00 PM, and we do our best to have your rental cleaned and ready by that time. However, please note that check-in availability can occasionally be delayed—especially if the unit requires extra cleaning due to how it was left by previous guests.
While we make every effort to ensure your rental is prepared on time, we appreciate your understanding in rare cases where housekeeping may need a bit more time. Refunds are not issued for delays related to cleaning, as guest readiness depends on the condition in which the property is returned.
We recommend planning your arrival accordingly and thank you for your patience—our team is working hard to ensure everything is spotless and comfortable for your stay!
🌴Occasionally, you may find clean dishes left in the dishwasher or fresh linens in the dryer when you arrive. This simply means our cleaner finished preparing the unit and, rather than delay your check-in, left these items to finish drying or cooling.
Feel free to use them as needed—they're clean and ready for your stay. We just wanted to keep things efficient so you could start relaxing sooner!
Other things you need to know:
🌴You may only flush toilet paper in the toilet. Anything else found to have been flushed and cause damage / issues requiring service calls, will be billed to you.
🌴All food must be scraped into trash cans. There is not a garbage disposal.
🌴There is a maximum occupancy of 5 people for this home. For insurance purposes, no additional guests are permitted to stay other than those that are documented in your rental. This home is best suited for small families, military, traveling nurses, couples, etc.
🌴We provide make-up removal wipes. Please do not use our towels to remove your make-up or wipe up any spills or messes other than water. We provide paper towels for that.
🌴Sand is harsh! Please get as much sand off as possible before entering the home after leaving the beach.
🌴For those bringing children: you agree that your children will be supervised in this home at all times and any damages caused by children brought to stay here will be charged to the individual that booked your reservation.
🌴Please do not use anything labeled "housekeeping", you will be fined $200. These items are for our cleaners to turn the unit.
🌴Please return items to the area in which you got them. Our cleaners clean MANY properties, and it is not their job to reorganize homes and try to remember where everything is supposed to go, but simply to provide a general clean for the following guests.
🌴Please do not move any furniture.
🌴Do not burn candles, not in/at this home or anywhere on the premises. This is not only a fire liability but is also an aggravator for those that are allergic and sensitive to artificial fragrances.
🌴Please do not take remotes out of the rooms they belong in.
🌴Please reserve eating for the dining areas provided, especially with children. Children should not bring food into bedroom/ living areas and should have their hands washed after eating.
🌴Please do not allow children {or anyone else} to jump on the beds.
🌴By entering our rental home, you understand that disconnecting the Wi-Fi is grounds for immediate ejection without notice or refund.
🌴Allergens: This is a smoke free and drug free home. No smoking is allowed on the property. If our home has been found to have been smoked in a $1,000 fee will be imposed for professional ozone air purification and loss of use of the home during this process so we may continue to accommodate our guests that are allergic.
🌴Dogs are allowed on a case-by-case basis depending upon size and breed. You must have approval from us prior to bringing any pets to this home. You may be asked to submit photos of your pet, breed type, weight and up to date shot records. The non-refundable pet fee is $300 and is automatically added if you selected you were bringing a pet with you. Cats are not allowed under any circumstances.
🌴No parties or events. Quiet time is 11 pm - 7 am. We have neighbors that live here.
🌴Undocumented guests that are not noted in your reservation and are found to be staying in this home will be charged $100/ day, per guest, and the booking party and all guests are subject to ejection without notice or refund at owner's discretion should undocumented guests be found occupying the home.
🌴Sub- leasing is not allowed. Those found to be sub-leasing our property will be fined $1,000 and the unapproved guests will be ejected immediately. The booking person is subject to immediate ejection without notice or refund at our discretion.
Departure:
🌴Checkout time is 10 a.m. firm. This allows our cleaner to get in and turn the unit in time for the next guests to arrive. Guests found to stay after 10 a.m. will be charged a $100 fine plus $50/hr. for each hour thereafter that we pay our cleaners for their wait time unless you've pre-arranged a late checkout.
🌴Please start a load of towels with the laundry detergent our cleaners provided prior to departure. Towels take the longest to dry and this really helps our cleaners to transfer those upon arrival and get started on bedding so this home can be ready in time for the following guests.
🌴Please load and start the dishwasher with the dishwasher liquid under the sink or dishwashing pods left on the counter upon departure. Similar to the towel situation, dishwashers take a very long time to run and it's imperative that the cycle is through before our cleaners have to leave.
🌴Please remove all opened food from refrigerators, freezers and pantries. You may leave unopened items that are not expired.
🌴Please place trash bags in the garbage can outside. Do not leave trash in the home.
🌴It is not our cleaners' job to clean a trashed unit, it is their job to launder linens, re-apply bedding to beds, sanitize all surfaces, clean bathrooms and set out towels and amenities, vacuum/sweep/mop floors, and make everything look pretty, etc. Otherwise, it is your responsibility to leave the home similar to the condition in which you received it. Additional fees will be charged for units that require excessive cleaning beyond general cleaning and sanitizing.
🌴Violating any of these rules will result in immediate ejection without notice or refund.
We thank you for caring for this home so that you and others may enjoy it for many years to come!
