Must be 30 to book, Must be Experience Airbnb Guest with 2 or more 4+ host reviews & ID Verified NO Pets, Smoking, Events, College Spring Breakers, Creative parking or Street parking. NO more than 2 Vehicles may be parked at the property.

AGE REQUIREMENTS Lessee must be thirty (30) years of age to book a reservation. We do not allow spring break lessees or group rentals. Only family style rentals are permitted. Any reservation made under false pretenses, subletted, reassigned or if the Lessee is not present at the leased property will be subject to forfeiture of advance payment, deposit and/or rental money. Violators will be evicted without refund.

ACCESS - CODES The door code will be in the Happy Stays Reservation App after the Vacation Rental Contract has been signed, identify has been verified and balance has been paid. It will appear at check in time on the day of check in. If property has keys and keys not placed back where they are found upon check in, they will be deemed lost and will be rekeyed at a fee of $250. Replacement keys will be billed at $50.

AMENITIES - ROOM Each unit comes with a starter kit of amenities including two toilet paper rolls in each bathroom. There is one roll of paper towels, a trial size dishwasher detergent for the kitchen and 1 trash bag per trash can. For guests staying more than 3 days, it’s recommended to bring additional amenities. We supply bed linens, do not mix lined with colored items as it will damage the linens. Any damaged, missing, make up stained, self-tanner stained, etc linens we be charge to the Lessee at 3 time the standard store replacement cost.

AMENITIES – COMMUNITY Lessor cannot guarantee access or use of a properties or communities’ amenities as we do not control or manage these. A refund will not be given if property or community amenities, including golf carts are not accessible during part of or all of Lessee. If community access key cards, pool fobs, wristbands, parking passes, etc., are missing from the location they were found upon check-in, they will be deemed lost and they will be billed out at $100 per missing item.

BIKE LIABILITY WAIVER • The following terms apply to the use of any complementary bicycles and related biking equipment provided at one of Management’s rental properties: • Lessee assumes complete liability for the care of and use of any complementary bicycles provided during their stay, and assumes full liability and responsibility for ensuring adherence to the rules and safety information provided herein. • Lessee expressly acknowledges and agrees that operating a bicycle involves the risk of serious bodily injury or death, and/or property damage and hereby assumes such risk knowingly and voluntarily. • In consideration of being permitted to ride the bicycles provided, Lessee does for themselves, their occupants, their heirs, executors, administrators and assigns, hereby release and forever discharge Management, Management’s owners, agents, employees and assigns, as well as the Owner of the premises and their assigns, from any and every claim, demand, action or right or action of whatever kind or nature, either in law or in equity, arising from or by reason of any bodily injury or personal injuries, known or unknown, death or property damage resulting, or to result, from any accident that may occur and any activities in the operation of the bicycles whether by negligence or otherwise that result in injury or damage. • Lessee also hereby indemnifies and holds harmless Management, its owners, agents, employees and assigns, as well as the Owner of the premises and their assigns, from and against any claims or suits made or filed by anyone who rides the bicycles provided to Lessee through this Rental Contract (including, but not limited to, reasonable attorneys’ fees and costs of suit). • Rules of the road apply when bicycles are being ridden. Lessee and his or her occupants will obey all local, state and federal regulations regarding the operation of this equipment on public traffic ways, parking lots, and in public areas. • Lessee agrees to properly secure the bicycles at all times to avoid theft, damage or unauthorized use. This includes ensuring that all bikes are locked and properly secured when they are ridden to another location. Every bike should come with a lock. In the event Lessee does not have sufficient locks to secure the bikes, Lessee shall immediately notify Management. If a bike is lost during Lessee’s stay, or stolen while bike is not secured with a lock, Lessee’s credit card on file will be charged Four Hundred Fifty ($450.00) dollars. • Lessee agrees that the bicycles will only be left at the leased premises overnight and not at any other locations. • With Lessee’s electronic signature to this Rental Contract, Lessee agrees that he or she has read, understands, and agrees to this Bike Liability Waiver. Lessee is also stating that Lessee, Lessee’s family, occupants, or anyone that utilizes the bicycles from the leased premises has read, understands, and agrees to this Bike Liability Waiver and holds both Management and the Owner of the premises completely harmless and free of any and all liability that may arise from use of the bicycles as provided above.

CHECK-IN/CHECK-OUT Check-in is 4 pm cst Check-out is 9 am cst Do NOT arrive at the property early as the HOA and CAM's do NOT allow this and you may be fined. On occasion, a vacation check in time may be delayed due to unforeseen circumstances. We do not give refunds if the home is not ready at 4pm. A holdover fee of $100 per hour will be charged on all unapproved late check-outs.

DAMAGES We respectfully request that you remember that you are staying in someone's home during your visit. Please treat it with care. Guests agree to be personally responsible for any damages that occur in the unit. Rental protection insurance is available for an additional fee.

EVENTS No events allowed. No unauthorized occupants and no occupants over listed count when booking was made should be in the property. A $1500 event fee will be assessed for any events/ gatherings on the leased premises followed by immediate eviction with forfeit of monies paid.

IDENTITY VERIFICATION & CONTRACT SIGNATURE Within 48 hours of booking, you must sign your electronic Vacation Rental Contract and additional forms such as golf cart liability waiver, bike waiver, etc and download our Reservation Application which will require you to submit a photo of your government issued id and a photo of yourself to verify your identity to reduce credit card theft. Management reserves the right to cancel a reservation if all paperwork is not signed within 48 hours and photos uploaded.

INITIAL PAYMENT TO RESERVE A prepayment deposit has been applied to your accommodation. Should you need to cancel or change your reservation, please do so at least 7 days before arrival. A full refund of the deposit will be given for cancellations given 7 days before arrival. Any remaining balance will be charged within 7 days before arrival. If canceling within 7 days of arrival, there will be forfeiture of the entire reservation amount.

Non-arrival on the scheduled day of arrival will result in a no-show. We will begin canceling all no-show reservations at 7 am CST the day after the scheduled day of arrival. All no-show reservations result in a forfeiture of the entire reservation's amount.

ITEMS LEFT BEHIND All items are disposed of during cleaning, Lessor is not liable for items left behind.

GOLF CARTS

1. DO NOT PLUG IN CARTS FOR ATLEAST 1 HOUR AFTER DRIVING. Carts must be cooled down prior to charging or batteries may swell, break, leak or explode, and Lessee will be held financially responsible.
2. Lessee MUST have a personal vehicle. Golf carts may NOT be Lessees primary source of transportation.
3. Rental Golf carts are not allowed in the Sandestin Resort premises so if there is a malfunction of a cart located in Sandestin, a replacement cart is not possible.
4. Golf carts are not guaranteed and may be unavailable due to maintenance. If the property has a Golf Cart you may be notified up to arrival that the golf cart is unavailable, no compensation will be given for golf carts that become unavailable.

GOLF CART LIABILITY WAIVER • The Lessee must agree to and follow all terms and sign an addendum to use any complimentary golf carts provided by the property owners at any one of Management’s properties. These terms do not apply to golf carts rented directly by or on behalf of Lessee through a third party rental agency. The Addendum will be entered into between Beach Luxury Vacations, LLC (“Management”) and the person responsible for renting through Management who executes the Waiver via an electronic signature (“Lessee”). • The Lessee and any authorized additional operator agree that the vehicle is considered a motor vehicle as defined by the 2016 Florida Statutes, Title 13, Chapter 320.01 #41, and as such, the operator of the vehicle is required to have in effect during the period of the "Vacation Rental Contract" the minimum liability insurance coverage limits required for motor vehicles in the State of Florida. Prior to signing the Vacation Rental Contract and The Addendum to Vacation Rental Contract for the use of the Electric Vehicle (LSV) Golf Cart, Lessee is solely responsible for ensuring personal property damage and liability coverage for the rental of a “Low Speed Vehicle” (aka LSV) on their auto insurance policy. Valid and collectible liability insurance and personal injury protection insurance of an authorized rental or leased driver is primary for the limits of liability and personal injury protection required by sections 324.021(7) and 627.736, Florida Statues. You are hereby notified that by accepting this booking you are hereby agreeing to these terms and you agree that your own liability, personal protection and comp/collision will provide primary insurance coverage up to is full policy limits. • The Lessee and any authorized additional operator agree that they shall be responsible for ensuring that any additional operators of the vehicle abide by the terms and conditions of the rental agreement and this addendum, that they are over 30, that we have a copy of a valid license on file for any individual that will be operating the vehicle other than the Lessee, and shall bear responsibility for such operator’s violation of any of the terms in the rental agreement and/or this addendum. Lessee and authorized additional operators and occupants of Lessee and authorized operator further agree to indemnify and hold harmless homeowner and Beach Luxury Vacations, LLC from any and all actions arising out of any Lessee, additional authorized operator, or any operator of the vehicle that are not primary or authorized additional occupants. Penalty for unauthorized /underaged drivers are $1000.00 per occurrence. • Failure to return rented electric vehicle or equipment upon expiration of the rental period and failure to pay all amounts due (including costs for damage to the property or equipment) are prima facie evidence of intent to defraud, punishable in accordance with § 812.155 Florida Statutes. • Lessee(s) understands and agrees that all golf carts must be serviced and repair at times. The Lessee(s) understand, agree and hold Beach Luxury Vacations, LLC harmless that golf cart repairs and maintenance is beyond our control and that if maintenance or needed service repairs must occur during their stay, that we cannot offer financial compensation for the absence or lack of availability of the golf cart as the Lessee(s) understand and agree that the golf cart is not the rented item and that the home is the rented item and that the Lessee(s) are permitted to use the golf cart if available just as they are permitted to use a coffee maker, beach equipment etc. Every effort will be made to schedule maintenance around reservations but emergency service does not offer the flexibility of scheduling around reservations.
• The Lessee and any authorized additional operator assume responsibility for any unpaid parking tickets associated with the vehicle in addition to any surcharges, penalties, and/or late fees or other charges that may apply. • The Lessee and any authorized additional operator accept the responsibility for any charges to their credit card for the recovery of a vehicle that is not able to be returned to the renting location because of the following(Note – Electric Vehicle Recovery Fee is $300.) Low Charge, Vehicle was impounded, Full Flat Tires (tires should be inspected visually for low air before driving similar to any vehicle, if damage occur to rims due to vehicle be driven while tire is flat, Lessee will be charged for replacement wheel), Any vehicle that required repossession by the owner of the home or by Beach Luxury Vacations, LLC due to violations and/or breach of the rental contract, etc. • The Lessee and any authorized additional operator is prohibited from wearing any kind of headset for an iPod, cellular phone, CD player or any other electronic device while driving the vehicle. • The Lessee and any authorized additional operator agree and acknowledge that they shall be responsible for any and all damages or loss, including but not limited to, any and all claims for property damage, bodily injury, or death caused or arising from the use or operation of the vehicle. • The Lessee and any authorized additional operator agree and acknowledge that children age 6 and younger are NOT permitted in the vehicle. The Lessee and any authorized additional operator further agree and acknowledge that any children required to be in a car seat of any type shall not be permitted to be in the vehicle at any time. • The Lessee and any authorized additional operator are responsible for maintaining proper weight distribution of their passengers in the cart. • The Lessee and any authorized additional operator agree to give the right of way to faster moving traffic when this can be done safely. DRIVE WITHIN THE “CART PATH” WHEN EVER ONE IS AVAILABLE. • Traveling outside the specified border based on your rental area and driving down Highway 98 is illegal and, extremely dangerous, and prohibited by this Agreement. Operation and transport of the rented electric vehicle outside of the designated boundary area and/or driving down Highway 98 is strictly prohibited, and will be considered theft under all definitions of the law and subject to penalty. A penalty fee of $1000.00 will be assessed to the Lessee's credit card on file for such violation. - 30A in SANTA ROSA BEACH on road with a posted speed limit ranging from 20-35 miles or less between intersection of Hwy 30A West and Hwy 98 (western border) and intersection of Hwy 30A east and Hwy 98 (eastern border). - SANDESTIN in MIRAMAR BEACH on road with a posted speed limit ranging from 12 to 23 miles or less between South Sandestin (southern side of Hwy 98) aka Emerald Coast Parkway and North Sandestin (northern side of Hwy 98) aka Emerald Coast Parkway, and Grand Boulevard Shopping Center (eastern border). - SCENIC 98 in MIRAMAR BEACH on road with a posted speed limit of 35 miles or less between Scenic Highway 98 (southern border), Emerald Coast Parkway (northern border), Henderson Beach Resort (western border), and the intersection of Scenic Highway 98 and Emerald Coast Parkway (eastern border). • The Lessee and any authorized additional operator agrees and understands that electric vehicle must not be driven over curbs, off road, on beaches, bike paths or sidewalks. The Lessee agrees understand that the electric vehicle must be operated adhering to all normal rules of the road!
• The Lessee and any authorized additional operator agree that no animals shall be permitted in the electric vehicle. • The Lessee further agree and acknowledges that they shall wear a seat belt at all times while operating the vehicle, and ensure that all passengers also wear seat belts while the vehicle is being operated. Any failure to do so shall absolve the homeowners and Beach Luxury Vacations, LLC from any and all liability of any kind arising from the failure to wear seat belts as required herein, including but not limited to any personal injury, property damage, or other claims arising from any failure to wear seat belts while in the vehicle. • The Lessee and any authorized additional operator agree to confirm that all passengers are seated and safely belted in before the vehicle is put into motion. NO STANDING IN THE CART WHEN IN MOTION. • The Lessee and any authorized additional operator is responsible for maintaining the proper percentage of charge so the vehicle can be returned to the vacation rental property located in the signed contract. • Golf Cart Guidelines

• Do not drink alcohol and drive. Do not use drugs and drive.
• Do not drive the golf cart with the hand break engaged.
• Obey all traffic laws of the road.
• Seatbelts must be worn at all times.
• Store the cart in a safe area and always take the key with you.
• No off-road or reckless driving and avoid unpaved and gravel roads.
• Do not drive on sidewalks.
• Park the cart in a proper parking spot.
• Do not store items on top of the cart.
• No drivers below 30 and do not drive on roads with a posted speed limit above 35 mph.
• Always return the cart fully charged.
• Always inspect the cart for any previous damage.
• All damages must be reported before use of the cart to avoid damage charges to your credit card.

GRILL (GAS/CHARCOAL) Grills are provided in some leased units and are strictly prohibited on others. Lessee is subject to immediate eviction if found violating this policy. We cannot guarantee operation or availability of grills and we do NOT provide the charcoal or the gas for these grills. If the Lessee chooses to use these items the Lessee will be responsible to clean them after their use.

HOUSEKEEPING Issues found upon check in must be reported by email immediately with photos so we can investigate and determine who must be dispatched for resolution. If the Lessee has not emailed by 6pm cst on the date of arrival, the property condition and cleanliness will be assumed acceptable and without reportable damage.

Upon check-out the property must be left in the same condition that it was found; this includes, but is not limited to, the placement of interior and exterior furniture. Lessee is responsible for removing all food from refrigerator, loading dirty dishes into dishwasher and running it or washing them by hand, placing all garbage in outside receptacles, cleaning grill if used and closing and locking all exterior doors and windows.

If additional cleaning is required after check-out for failure to leave the property in the condition it was found, for repositioning of furniture (not allowed to be moved), for missing, stained or damaged linens, for property damage or for any additional services required for the rented property NOT being left in the condition it was received in any way, a claim will be submitted to Airbnb against the Lessee for all cost of additional services and Lessee will be responsible for and must accept if they did not report issues within the timeframe allotted above.

MAXIMUM OCCUPANCY Maximum occupancy is listed in rental advertisement page and has been agreed upon by order of State Fire Marshal. In accordance with Florida Administrative Code 69A–43.018 the maximum occupancy load permitted for one and two family dwellings license does public lodging establishments shall be computed at 150 ft.² gross floor area per person unless otherwise agreed upon or stated, in the advertisement page.

No exceptions will be made. Lessees exceeding reservation occupancy or maximum occupancy will be subject to forfeiture of advance payment, deposit and/or rental money, and will be evicted. Over occupancy is determined by a management visit to the home to visually count guest. No recordings or photos are required.

PARKING

1. NO PARKING ON THE GRASS as there are underground sprinklers. Lessee will be responsible for inspection of irrigation system and repairs from damage.
2. Parking policies are listed in the Happy Stays App and posted in the house on the house instructions page, specific properties will also have information emailed to the Lessee regarding parking passes and additional rules and regulations.
3. If parked in unauthorized areas vehicles will be towed at Lessees expense without notice.
4. No trailers, boats, jets skis, or motorcycles are allowed on any property.
5. Sandestin Resort prohibits scooters, scoot carts, mopeds, electric, bikes, electric motorcycles, Segways, camper, conversion van, or any type of transportation device other than a non-commercial personal vehicle.
6. Sugar Dunes prohibits golf carts in the gated parking area. If the HOA assesses fines for dates during Lessees stay, those fines will be charge to the card on file or a claim will be made to AirBNB and Lessees agrees to pay all associated fine and fees.

PACKAGES, MAIL & DELIVERIES

1. Packages and mail are NOT allowed to be sent to the rental properties. Accessing others mailboxes is a federal offense. Homeowners do not leave keys for access, if you have packages sent it will be lost forever.
2. Groceries must be delivered after check in time. Items delivered prior to check-in are not secured, may be stolen and will be ruined due to the heat.

PAYMENTS Accepted forms of payment are as follows: Visa, MasterCard, American Express, Discover. All rentals are subject to Florida sales tax and local city and/or county taxes. All payments are to be made to Beach Luxury Vacations, LLC. At booking you will be charge 50% of your reservation as well as any deposits required. At 30 days prior to your arrival date your credit card will be automatically charged the remaining balance for your reservation without notice. If you would like to make a payment in a different form or your credit card has expired from the initial deposit, we must be informed before 45 days prior to your reservation date. Declined payments may result in loss of deposit and/or cancellation of reservation without notice. Checks, E-checks and ACH is not accepted.

PAYMENT AUTHORIZATION AND CHARGEBACKS You authorize Beach Luxury Vacations, LLC to charge your card numbers on file, card numbers transferred from other booking platforms such as Vrbo, Airbnb, TripAdvisor, Flip Key, etc., card numbers given verbally over the phone and card numbers emailed to Beach Luxury Vacations, LLC. You agree not to dispute verbal card transaction requests. You understand and agree that any and all balances are due and payable and will be charged to cards on file. If a charge is disputed and the chargeback results in the favor of Beach Luxury Vacations, Beach Luxury Vacations will charge a fee of $500 to cover hourly time spent on documentation preparation, research and processing of said chargeback as well as any additional legal fees incurred by seeking outside counsel for said chargeback. If chargeback result is sided in favor of Lessee, Lessor will still be due and owed the remaining balance from the signed booking contract and all legal means necessary and legal actions will be taken to collect balance due including but not limited to lawsuits, collections, judgements, garnishments, etc.

PETS Pets are not permitted. Lessees are liable for any damages to the premises, furniture, equipment, and household items. If evidence of pets is found on the property after the stay, regardless of the ownership of such pet, the Lessee will be charged a $500 non-declared pet fee per pet and the expense of any necessary cleaning such as upholstery, tile, additional linen fees, etc. These fees and expenses will be charged to the credit card on file without notice. If fleas are present after check-out, Lessees may be charged an additional extermination fee.

POOLS AND SPAS If a hot tub or pool is provided at the leased property, it will be prepared and tested for proper and safe chemical levels by a Certified Pool and Spa operator prior to or the day of occupancy. If any of the following conditions exist at any time during your occupancy call our office immediately and discontinue use until Beach luxury Vacations, LLC has serviced the tub or pool and notified Lessee it is safe for use: a) Water clarity is milky or bottom of tub/pool is not visible; b) Foam forms on surface when using jets; c) Misuse of tub/pool by spilling foreign substances (a Service Charge may apply in this instance). Under no circumstances are pets allowed in pools or hot tubs. Violation of these provisions shall be grounds for immediate eviction. Homes that advertise a community pool as an amenity are subject to availability as determined by the managing authority responsible for the care of the pool and not Beach luxury Vacations, LLC. Unless specifically noted in the property’s description, pools do not include free heat. Heat may be available at an additional expense for some pools. • Lessee understands that if the leased premises includes a swimming pool or hot tub, Lessee agrees that he or she and all occupants and users will obey all posted signs and written rules concerning the use of the swimming pool or hot tub. Lessee understands and recognizes that using the swimming pool or hot tub exposes Lessee and the users and occupants of this leased premises to many hazards and entails both obvious and hidden dangers such as injury and death. • Lessee understands that if the rules and posted signs for the swimming pool or hot tub are not followed or if the swimming pool or hot tub is used improperly or for an improper purpose, Lessee will be increasing already existing dangers and creating additional dangers. Lessee agrees to exercise the highest level of care while on the leased premises and especially while utilizing the swimming pool or hot tub. Lessee, on his or her behalf and on behalf of all occupants and users of the leased premises, assumes all risk, injury, death, or property damage or loss from any cause, whether known, unknown, foreseeable, or unforeseeable which occurs while utilizing the swimming pool or hot tub, except to the extent the same may be caused by the sole negligence or willful misconduct of Management and the Owner of the premises. Lessee acknowledges and represents to Management that during the terms of this Rental Contract, Lessee acknowledges that he or she understands that all use of the swimming pool or hot tub will be at Lessee’s risk and agrees that he or she and all users and occupants of the leased premises will not use the swimming pool or hot tub improperly or for an improper purpose. • Lessee does hereby release and forever discharge Management and the Owner of the premises, their heirs, administrators, executors, successors, and assigns from any claims, counterclaims, demands, actions, causes of action, and liability arising from Lessee’s use, and all occupants’ and users’ use, of the swimming pool or hot tub located on the leased premises, and without in any way limiting the generality of the foregoing, does hereby release and forever discharge Management and the Owner of the premises, their heirs, administrators, executors, successors, and assigns from any claims, counterclaims, demands, actions, causes of action, and liability with regard to Lessee’s use, and all occupants’ and users’ use, of the swimming pool or hot tub located on the leased premises.

PROPERTIES FOR SALE Properties may be listed for sale. The Owners reserve the right to allow showings accompanied by themselves or by Real Estate agents by appointment. Lessee will be notified with 24 hours notice. Refunds will not be given.

REFUNDS Compensation and/or refunds will not be given in the event we are unable to accommodate Lessee requests, if Lessee is unhappy with provide property as all photos and listing information is public prior to booking, for property, amenity issues, community, amenity issues, golf cart, malfunction issues, Gulf Coast unavailable during the day, neighbor, or HOA, related issues, weather related issues, etc. Refunds will only be given if we are in a mandatory evacuation by the emergency management service in local area of leased property. Travel insurance is required by Leases. Properties are individually owned and furnished. We will not give refunds or adjustments for distaste in décor or furnishings. Rates, descriptions, bed sizes, bath design, inventory, and furnishings are subject to change without notice and refunds will not be given for failure or absence of any items. Lessor has no control over construction situations and is not informed when or where it will take place or end and cannot not offer refunds.

REFUNDS FOR CANCELLATION Cancellation deadlines vary based on the booking platform. If Lessee booked with us directly, rentals may be cancelled within 24 hours (grace period) of making the reservation without penalty. After the 24 hour grace period but before the 60 days prior to arrival, Lessee will receive a refund minus a $500.00 cancelation fee. Any cancellation made within the 60 days prior to arrival will forfeit all monies paid regardless of and including but not limited to natural disaster, pandemic, red tide, beach closures, hurricane, tropical storm, illness, etc. Lessee must have travel insurance to cover these issues.

REFUNDABLE SECUIRTY DEPOSIT AND/OR NON-REFUNDABLE ACCIDENTAL DAMAGE FEE A Security Deposit is a refundable deposit that we only require or provide during extreme circumstance. This would provide coverage for the cost of unintentional and incidental damage to the leased premises and its contents, up to the amount of the Security Deposit. In the event that there is no damage to the property, the full amount would be refunded, in the event of damage the balance thereof, minus cost of damages, will be returned to the Lessee. If additional damages are incurred beyond the collect amount, the cost will be charge to the card on file. This is DIFFERENT than the Accidental Damage Fee charge to each reservation.

Lessees reservation price includes an Accidental Damage Fee designed to cover unintentional damages to the rental unit interior that occur during your stay. The policy will pay a maximum benefit of $500. Management requires a valid Visa, Master Card or America Express number on file. Any damages that exceed $500 will be charged to the credit card on file. If during Lessees stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $500. Certain terms and conditions apply. This policy is ONLY effective if you notify our office in writing of the damage incurred by email during your stay. Email this notification to the maintenance department email found on our website.

The Accidental Damage Fee & Security Deposit policies have certain conditions, limitations and exclusions (“Excess Damage Costs”). This Accidental Damage Fee or Security Deposit will not waive the Lessee’s liability for the following Excess Damage Costs: • Intentional acts or omissions, abuse or neglect by Lessee or Lessee’s party. • Negligence or gross negligence. This includes any damages to the leased premises caused by acts or omissions that could have been foreseen by a reasonable person including damages resulting in any additional cleaning and/or maintenance costs. • Any damage which the Lessee does not report immediately to the Management staff prior to checking out of the leased premises; • Theft that results from Lessee’s failure to lock or secure the leased premises or property. • Damages, additional cleaning costs or additional maintenance costs caused by an animal allowed on or in the leased premises by the Lessee or Lessee’s party, including any service or emotional support animals. • Damages resulting from unauthorized smoking on or in a property by Lessee or Lessee’s party. • Damage to a golf cart provided with the rental property. • Loss or Damage in excess of the Damage Limit Amount. • Loss or Damage to any personal property of Lessee or Lessee’s party. • Lessee must notify Management of any damage or theft to the leased premises during Lessee’s occupancy or upon vacating. The leased premises will be carefully inspected after Lessee’s departure and any damage, theft or other incidents which occur during Lessee’s occupancy and which have not been disclosed to Management prior to Lessee’s departure will remain Lessee’s obligation. Any damage in excess of the Accidental Damage Limit Amount remains the responsibility of Lessee. Management will have the sole authority to determine the nature and extent of damages, necessary repairs and eligibility for the waiver of liability described herein. The Lessee must report any theft or damage to the leased premises or its contents prior to checkout or any otherwise applicable damage waiver will be void.

REPAIRS AND MAINTENANCE Service requests and/or inoperative equipment MUST be reported to our office promptly after discovering it. Refunds cannot be given for issues as we cannot foresee malfunction of appliances, TV's, air conditioners, home amenities, property amenities, golf carts, etc. Management and vendors must be allowed access to the property during the Lessees stay if needed. Notification will be provided if at all possible but not guaranteed. If a vendor is denied access the Lessee will be billed for the vendors trip fee plus a $250 fine. In case of an emergency, we retain the right to enter and have a vendor enter without notice.

RIGHT TO CHANGE RENTAL ACCOMODATION (SUBSTITUTION) We reserve the right to substitute comparable accommodations without prior notice or liability in the event of a sale of the rental property, or if the property becomes unavailable due to maintenance. We cannot guarantee a specific rental property in the event of unforeseen circumstances. We will make every effort to contact you should this happen. When management deems comparable accommodations are not available, Lessee will have the option of selecting from available properties at the comparable published rate or receiving a complete refund. Comparable accommodations are determined by management and not by Lessee.

RULES AND REGULATIONS Lessee shall obey the rules and regulations of the leased premises and those of any homeowners’ association, county and state applicable to the leased premises.

SECURING PROPERTY Do not leave properties, garages, or storage areas unsecured, opened or unattended ant any time as this is a violation of the contract and is a fineable offense by most HOAs as unsecured property leads to theft.

SECURITY DEVICES Properties have security. All video/camera surveillance systems are located on the homes' exteriors per Florida law. The door, wall, water, motion, etc sensors may be located inside the home. These devices must be left on and fully operational. Tampering with devices will result in a $1000 fine charged to the card on file, an immediate eviction and forfeit of all monies paid and additional fees may be incurred for replacement of tampered device, installation fees, police reporting fees, maintenance fees, damages fees, etc.

SMOKING All units are non-smoking and non-vaping for interior and exterior. You will incur additional charges for carpet cleaning and deodorizing if any evidence of smoking or vaping are found at your unit as well as a $500 fee. There are no exceptions to this policy.

TERMINATION Lessor may terminate this Contract upon the breach of any of the terms hereof by Lessee. Lessee shall not be entitled to the return of any rental monies paid under the terms of this Contract and shall vacate the Unit immediately.

TRASH Trash days are listed in the Happy Stays App. Fines will be assessed to the Lessee and charged to their card on file. If trash is not taken out on trash days or if the trash is over filled and we have to hire a vendor to empty it the Lessee will be charged a fee of $150. Waste must be bagged, tied, not overfilled and placed in the waste receptacles on the side of the home in the trash corral. If trash is not taken out on trash days or if it is overfilled and we have to hire a vendor to empty it, the lessee will be charged $150.00 because we will have the pay the very high private vendor fee to get an emergency removal. This is non-negotiable and an automatic charge to the card on file.