House Rules IMPORTANT: There must be at least one person in the unit that is 25 years of age or older on the check-in date.  You must be 25 years of age or older to book this property.  If there is no person on the reservation and participating in the stay that is 25 years of age or older, we reserve the right to evict all tenants with no refund.

General Rules:

Violation of these rules may result in eviction without refund or additional fees. NO TRAILER OR RV PARKING IS ALLOWED.

You must park in space 24C.  Extra vehicle must be parked in unmarked space.  Please display green parking pass while staying.  Be sure to leave behind when checking out.

Grilling is not permitted in Finisterra on balconies!  There are two outdoor charcoal grills available near the pool/tennis courts you can use.

1. No parties!!  If you want to have a party, we can help you find an appropriate venue (just give us a call).  Of course, guests are welcome.  Guests should park in parking lot in unmarked spaces. 

2. This property is part of a homeowner's association.  While rare, the association may request to access the unit during reasonable hours to make emergency repairs to prevent damage to common areas or other units.

3. Trash dumpsters are located in the parking lot right past entrance gate.  Please discard trash in these dumpsters.

4. Please keep noise to normal family activities.  Observe quiet time between 10PM and 8AM.

5. No Pets!!!!  If pets are found to have stayed in the unit or are reported in the unit and you did not disclose before check in, you will be required to pay a $500 cleaning fee, pay for any damage caused by the pet and may be evicted without refund.  Service animals are premitted per Florida law and must be disclosed prior to check in.

6. Any intentional damage to the common areas will be paid by the guest.

7. This unit is no-smoking.  Smoking means anything inhaled that is not prescribed by a doctor.  Smoking inside the unit will result in an additional $300 cleaning fee.  We respect your right to smoke, so please smoke outside on the balcony (upstairs or downstairs) with the doors and windows closed.  Please be respectful of the neighbors.  Be sure to discard all trash in the designated area.

8. Please do NOT fly drones on the property.  Flying drones is prohibited.

Pool Rules (these are from the HOA...we didn't make these up!):

1. Proper swim attire must be worn.  Children not potty trained must wear waterproof swim diapers.

2. Children under 14 must be under the supervision of an adult 18 years of age or older.

3. State law requires all people to shower before entering the pool (shower is right next to pool).

4. The Board of Health regulations prohibit people with communicable fungal or infectious diseases from entering the pool.

(5) Lounges and chairs should be covered by a towel when in use in order to keep them clean and oil free for the next user.

(6) No flotation devices or scuba gear is allowed in the pool area.

(7) No diving or running is permitted in the pool area.

(8) Unnecessary splashing and/or noisy or boisterous conduct are not acceptable in the pool area.

(9) No food or breakable containers are allowed in the pool area immediately adjacent to the pool.

(10) No skateboards, roller blades or bikes are allowed inside the fenced pool area.

(11) Due to state regulations, the pool is closed at dusk.

(12) There is no lifeguard on duty.  Use of the pool is at tenant's risk.

(13) No smoking or vaping at the pool.  Please follow any other posted rules and hours.

Seawall Rules (I'm not making this up, I swear):

1. If you want to enter the water, you may use the small beach area behind building 15.  NO LIFEGUARD.  Swim at your own risk.

2. Do not tether anything to the sea wall.  Do not store any items on the sea wall.

3. Do not remove rocks or stones from the sea wall.  Rock or stone throwing are not allowed.

4. You will be responsible for any damage you do to the sea wall.

Tennis:

1. Tennis shoes only on court, please.

2. One hour time limit if others waiting.

3. No bicycles, skaeboards or anything with wheels permitted on courts.

4. Non-players must wathc from outside the fence.

5. Only water is permitted inside the court area.

Bicycles

1. Please store in the designated stairwell areas.

2. Chain only to the bicycle rack.

3. Please do not ride on the sidewalk, lawn, tennis courts or in the pool area.

Boats Boats:

1. No boats or watercraft are permitted on the property.

2. Boats may not be docked or attached to the sea wall.

General Terms and Conditions CANCELLATION POLICY

In the event that you must cancel your reservation, please be aware that cancellations must occur at least 14 days prior to arrival date to receive a full refund. We will allow a full refund cancel if you cancel within 24 hours of booking your stay, even if you book within 14 days of arrival.  GUESTS THAT CANCEL 14 DAYS OR LESS BEFORE ARRIVAL DATE WILL BE CHARGED THE FULL AMOUNT. There will be no refund for early departure unless authorities request mandatory hurricane evacuation, in which case the refund will be pro-rated based on the room rate.

NOTE: We will follow the least resrtictive cancel policy if the site you booked on has one different from above.

VACATION INSURANCE IS STRONGLY RECOMMENDED.  The following are the ONLY reasons we will provide a full refund from 14 days before arrival date to arrival date: 1) the government orders travel ban or quarantine. 2) The beaches are ordered closed by the government for more than 24 hours 3) government restricts vacation rental check-ins that affect the arrival date.

FAMILY RENTAL ONLY

Reservations made for teenagers or young single groups will not be honored without any accompanying adult staying in the unit at ALL times. Unless otherwise stated in the listing, we require at least one member of the party to be 25 (twenty-five) years of age unless active duty military, then 21 years of age! No third party bookings without approval!  Any violators will be evicted according to Florida Statute 508.141 with forfeiture of all monies.  

HOUSEKEEPING

There is no daily maid service. Linens and towels are included and not to be taken from the unit. An initial setup of trash liners, bathroom paper, and soap are provided. There is a $CleaningFee one time cleaning fee. Additional cleaning fees will be due in the event that cleaning involves the removal of excessive sand.  

UTILITIES

No compensation will be given for temporary outage of electricity, gas, water, cable, or telephone service. Outages will be reported immediately and all efforts will be made to have them restored as soon as possible. We do not provide telephone service in any property.  We recommend you have a cell phone for emergencies as all properties are in coverage areas of US providers.  

SLEEPING CAPACITY/DISTURBANCES

Tenant and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following: Occupancy exceeding the sleeping capacity of 6 people, using the premises for any illegal activity, causing damage to the premises rented or to any of the neighboring properties and any other acts which interferes with neighbors' right to quiet enjoyment of their premises.  Additionally, a fee of $100 per person per night for each person above the sleeping capacity of 6 will be due immediately.  A PERSON IS COUNTED REGARDLESS OF AGE!  

SECURITY CAMERAS If security cameras are present at the property, the listing and house rules will disclose this fact.  Security cameras are soley for visual (no audio) monitoring outside the property and are not present inside the property.  Tenant agrees that in outside areas there is no reasonable expectation of privacy and accepts the monitoring of the outside by security camera.  Tenant agrees not to tamper with the security cameras.

POOL, DOCK & PATIO

Tenant hereby acknowledges that the premises they have reserved may include a private or community pool; tenant agrees and acknowledges that the pool can be dangerous area, that the patio can be slippery when wet, and that injury may occur to anyone who is not careful. With full knowledge of the above facts and warnings, the undersigned Tenant accepts and assumes all risks involved to Tenant and all of Tenant's guests in or related to the private pool, and/or patio areas; and will hold Owner and Agent harmless in case of injury or death.  Owners and Agent require Tenant follow all published pool rules, which are available in the Guest Book and in the House Rules provided with the listing. No one should swim alone or allow children to be unattended at any time.  No Diving or climbing on rocks around pool. The gate to the pool must stay closed at all times unless entering or exiting.  Please read  about signs of drowning and realize a drowning person will not scream for help.  NO LIFEGUARD IS PROVIDED.

NO GUEST REPAIRS

Guests are not to service or repair anything on the property without consent of the property manager.  Guests will not call on service professionals  either.  Guest must report all maintenance issues to the property manager for triage and repair.  No reimbursement will be made for any guest expenditures for repairs or maintenance that are unapproved by the property manager. PETS

If a property is advertised as pet-friendly, the listing will state that.  Pets in those properties are welcome with the payment of a fee to cover the additional costs of cleaning up and profits for the owner.  If the listing does not explicitly say pets are allowed, then pets are not allowed at the property and fines of uyp to $500 will be levied. 

MAIL

We do not take responsibility for mail delivered to any of our properties.  We do not recommend having mail sent to a condo as we do not have the mailbox keys for many of our condos.  If you are staying at a house, you may receive mail at yhour own risk.  If you need to receive mail, please reach out to arrange to have it delivered to us; and we will bring to you.  

General Terms and Conditions -- Cleanliness & Main Cleanliness   Our teams have worked hard to prepare this home for your arrival and provide a 5-star experience.  Please take a moment to explore the unit and familiarize yourself with the safety protocols and amenity operations.  If for some reason you find something is not up to your standard, we ask that you let us know within 4 hours of your arrival. This property does not come with daily housekeeping, so after the first 4 hours you accept the property as-is.  Of course, please let us know of any maintenance issues as soon as possible and during your stay so that we can plan to remedy it quickly.

Like most people, our teams thrive on positive feedback so please send any compliments our way or add them to your review!

 

LINENS • TOWELS • SUPPLIES

Your home will be furnished with bed linens, blankets, bath towels, washcloths, and pool towels, if applicable. It will also have ONE of each of the following: body soap, shampoo, conditioner, dish soap, dishwasher tab, clothes washer tab, 1 garbage bag per garbage can, toilet paper, and paper towels. Since occupancy and stay lengths vary, please be prepared to purchase any additional supplies needed for your stay as these items will not be replenished.

MAINTENANCE

Please report any maintenance needs and we will respond as quickly as possible. Refunds will not be made for maintenance issues including, but not limited to, utility outages, HOA-controlled amenities, heating and air conditioning, appliances, televisions, and internet/WIFI.

DAMAGES

Accidents can happen! We understand. Please report any damages as soon as possible and during your stay so we can work to have them resolved.

INSECTS

All our proeprties are professionally treated at least once a quarter for common insects.  Florida is an area where it is common to see a few bugs such as roaches, palmetto bugs, ants, spiders and flying insects like mosquitoes and flies.  If you see a few, feel free to call us as we can do a spot treatment.  A few is NOT and infestation and you agree as such by renting the proeprty.  Of course, if the problem is bad, we will handle it appropriately.  To minimze the chances, please do not leave food out and be sure to take out any trash that has food in it.  That is what the bugs are after.

 

Check in and Check out Time

The check in date and time and check out date and time are located in the listing, booking agreement and the check in instructions email.

We reserve the right to charge a minimum of $250 fee for unautorized late checkout.

  MAINTENANCE

Please report any maintenance needs for the premises to the us and we will respond as quickly as possible. Refunds may be made at our sole discretion for maintenance issues including, but not limited to heating and air conditioning, appliances, televisions, and stereos.