• All guests must read our listing description in full before booking. This home may not be a good fit for everyone, so we want to ensure you have a great stay.
• Check in time is 4PM CST. We do not allow luggage drop-offs. Please plan to arrive at 4pm CST or after.
• Occasionally, an early check-in may be possible, but we are unable to accommodate early check-ins in advance. The only way to guarantee an early check-in is to book the night prior to your stay, this gives you the flexibility to arrive at any time.
• This community is in a period of transition, and the buildings reflect their original 1970s construction. The exterior may not reflect the look of a typical gated community, but this is something managed by the HOA and not within our control. Landscaping and exterior upkeep are managed by the HOA. That said, we take excellent care of the inside of our home to ensure you have a clean, comfortable, and well-maintained space. If anything comes up during your stay, please reach out right away so we can help.
• Our home is professionally cleaned before your arrival. If you notice anything that needs attention upon check-in, please let us know right away so we can promptly address it. As a small business, we take pride in providing the best experience possible, but our cleaning is done by humans, and occasionally, small oversights happen. Our excellent cleaning team is always happy to correct anything that may have been missed.
• Due to this being a residential complex, noise ordinances are at 10PM sharp. We do not permit excessive noise, parties, illegal activity, or disturbances at any time.
• Please note this is a condo in a building with shared walls with other units, so there is a potential for noise.
• Hosting student groups or guests under 25 is considered on a case-by-case basis and subject to our discretion. If you have questions about this, please contact us.
• If your stay includes a house-trained pet, it must be disclosed at the time of booking, as a $50 pet fee applies. We allow a maximum of two dogs. Pets must be crated when unattended and owners are responsible for cleaning up after them, both inside and outside. Pets are not allowed on furniture at any time. ADA-recognized service animals are exempt from the pet fee; however, Emotional Support Animals (ESA) are subject to the fee. Please note that providing false information about a service animal is against state law, so we appreciate your honesty.
• Our cleaners offer a courtesy supply of LIGHT amenities (a trash bag, roll of toilet paper, paper towels, soap, dish detergent, & laundry soap). We do not stock spices, oils, sunscreen, food storage (Ziplocs, foil, etc.) so please plan accordingly if you'll need these items.
• Checkout is 10AM CST, and any stay past this time will result in an additional day charge.
• All issues must be disclosed prior to checkout, or guests are held liable for any damages. We must be notified and given the ability to resolve all issues during stay, or guests accept responsibility for not disclosing in a timely manner. We do not issue refunds for lack of amenities (TV, Wi-Fi/Internet, A/C, etc.) as these types of outages are beyond our control, but we will do our best to resolve issues as quickly as possible.
• Any violation of house rules or terms and conditions are subject to eviction without refund.