Important Booking Requirements

A Rental/Lease Agreement will be provided prior to check-in. Guests are required to carefully read, acknowledge, and sign the agreement confirming that they fully understand and agree to all terms and conditions stated therein.

To help maintain a safe and secure environment for our guests, neighbors, and properties, all reservations are subject to identity verification and fraud prevention screening prior to check-in.

Please note: No third-party bookings are permitted. The primary guest who books the reservation must be present for the duration of the stay.

Certain reservations may require either: a non-refundable Damage Waiver/Application Fee ranging from $25–$50 depending on the property, or a refundable Security Deposit of $250.

Reservations that are unable to complete the verification process may be cancelled in accordance with platform policies.

You may receive a Stripe or Hostaway payment link to complete the required verification or payment process.

For Airbnb reservations, guests who are uncomfortable using Stripe or Hostaway payment links may complete payment through the Airbnb Resolution Center when applicable.

By booking with AZG Day N Nite Stays, you acknowledge and agree to these requirements as part of your reservation.

HOUSE RULES & IMPORTANT INFORMATION

• Quiet hours begin at 9:00 PM. Please respect neighbors and keep noise to a minimum.

• All pre-booking questions must be completed before confirmation.

• NO smoking inside the property or within 15 feet of the home. A $500 air sanitation fee will apply for violations.

• Parking: The property includes a shared parking lot (first-come, first-served) that accommodates up to 3 vehicles. Street parking is also available.

• Starter supplies: We provide a starter pack of toilet paper and paper towels. For stays of 3+ nights, guests may need to replenish supplies as needed.

• Maintenance notice: We strive to ensure everything is in excellent condition upon arrival. If any issue arises, please notify us so we can resolve it promptly. While we cannot control unforeseen issues (e.g., weather, utilities, or appliance failures), we will arrange service within 24 hours when possible. No refunds or discounts will be issued for issues resolved within this timeframe.

• By booking, guests agree that violation of house rules may result in termination of the reservation without refund.

• NO PETS allowed. Unauthorized pets will result in a $500 fee plus additional cleaning charges.

CHECK-OUT REQUIREMENTS • Please set the AC to 80°F upon departure. This helps prevent HVAC system damage and ensures proper maintenance between stays.

Thank you for your understanding and cooperation. We look forward to hosting you!