Terms & Conditions. . .
Please ensure you read and understand the following terms and conditions pertinent to your accommodation rental. If you have any queries, please do not hesitate to contact us (hereafter called the Owner/Management company) for clarification before you sign the booking form.
Whilst we reserve the right to increase or decrease accommodation prices at any time, we will confirm to you the current price at the time of booking. As soon as you have confirmed your booking and paid your deposit or full payment, the cost of the rental is guaranteed against any further increase. This guarantee is offered subject to our terms and conditions and payment being adhered to and providing you do not make further amendments to your holiday arrangements.
Your holiday home rental includes Accommodation as booked, including services e. g. . Gas, water and electricity, (excludes pool heating unless otherwise stated).
NOT included in our rental prices: a) Flights b) Car Hire c) Holiday Insurance d) Pool Heating
1
Bookings are valid after:
- The booking form has been completed and signed and received by the Owner/Management Companyand
- The appropriate deposit has been paid and
- The booking has been confirmed in writing by the Owner/Management Companyto the Guest.
2
The person, who signs the Booking Form certifies that he or she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the Booking Form, including those substituted or added at a later date. The signatory must be a member of the party occupying the property and must be 25 years or over. Bookings cannot be accepted from parties of young people under 25 years of age.
3
A downpayment of £150 / $200 must accompany bookings, which is non-refundable. Upon clearance of the payment, the booking is confirmed.
The balance must be paidsix weeks prior to the commencement of the holiday.
Damage Protection Insurance is mandatory (also known as Property Damage Protection or PDP) is an insurance product that allows travelers to protect themselves from additional expenses should damage occur toour rental property during their stay.
We reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. Any cancellation charges detailed elsewhere in this document will then apply.
In the event of a cheque not being honored by the bank on which it is drawn we will make a charge of £10/$15 to cover the bank charges and our administration costs.
4
If the Guest wishes to cancel the booking he should advise the Owner/Management Company immediately by telephone followed by confirmatory letter. The Owner shall be entitled to retain all payments already made (PDP Cover will be refunded) and to recover, if not already paid, the balance of the hiring charge as follows:
30 - 60 days notice: 50% of the rental charge
Less than 30 days notice: 100% of the rental charge
5
In the unlikely event that circumstances beyond the Owner/Management Company'scontrol necessitate the cancellation of the rental arrangement, the Owne/Management Company reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Guest. Furthermore, the Owner/Management Companycannot guarantee that all the facilities described in their brochure or website will be available.
6
The Guest agrees to pay for Property Damage Protection Insurance and
- To take good care of the property and leave it in a clean and tidy condition at the end of the holiday
- To report any damage or loss immediately it is discovered to the Owners Management Company in Florida
- To permit the Owner or their Agents reasonable access to the property to carry out any maintenance if necessary
- Not to sublet or share the property except with persons nominated on the Booking Form
7
No liability is accepted by the Owner/MC for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Owner.
8
The property is available after 4:00 p. m. on the day of arrival and must be vacated by 10:00 a. m. on the day of departure. Failure to comply with this may result in extra rental charges which the Guest agrees to pay.
9
The Owner does not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday. The Guest is responsible for taking out adequate insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the Guest(s).
10
The Owner/MC does not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the Guest(s) and other people occupying the property during the period of the let.
11
An additional fee will be levied if the Guest requires the pool to be heated during their stay as detailed in the rental charges, or as agreed between the owners and the guests(s). Guests may use the swimming pool at their own risk. They should always observe the safety rules listed in the Information and Safety Book held in the home and observe the pool safety notice displayed in the pool area.
Pool heating will be switched on during the day ordered and may take some time to heat the pool to optimum temperature. Having ordered pool heating, The Owner is not responsible for the weather and, if it's warmer than expected, pool heating still has to be paid for.
12
The pool is cleaned and chemically balanced every week for your safety and comfort; however on rare occasions it may be necessary to apply extra chemicals to the pool to maintain safe and correct chemical levels. Should this occur during your stay it will be necessary for you to be out of the pool for a period of 12-24 hours for safety reasons.
13
As owners/managers of the property, we, our servants or agents, will not be liable for any loss or delay occasioned by any of the following: strikes, riots, political unrest, war or the threat of war, terrorist activities, industrial disputes, fire, flood, technical/weather problems to transport, aircraft, closure of airports, or any other event beyond the owners control.
Aircraft captains are legally entitled to deny boarding to any passengers who present themselves at the aircraft in an unacceptable state due to the influence of drink or drugs. Any passenger so doing will be deemed as having given notice of his/her cancellation of the booking at that time and the aforementioned cancellation charges will apply.
14
The maximum occupancy is 10 persons for the villa and is determined by the authorities within strict guidelines for fire safety. Please note that contravention of the above will render your booking void, all moneys paid will be forfeited and you will be asked to leave the villa immediately without further compensation.
15
Strictly no pets(unless agreed prior to arrival)or smoking are allowed in the villa at any time. Please note that contravention of the above will render your booking void and all moneys will be forfeited
16
Our villa is situated in a quiet residential area consisting of approximately 50/50 rental homes/US families. It is a condition of the rental that you should be considerate in your behaviour and keep noise levels to a reasonable level so as not to disturb our neighbours.
17
Complaints: We sincerely hope you do not have any! . . . But in the unlikely event that you wish to register a complaint during your holiday, contact the property management company immediately and follow this up with a letter. Give a copy to them and send us a copy on your return. Unfortunately we are not always able to control the components of your rented accommodation and it is possible that an advertised facility may be withdrawn or changed due to circumstances beyond our control and for which we cannot accept liability.
18
British citizens travelling on the visa waiver scheme and staying for less than 90 days should hold a full British passport, which is valid for at least 90 days following their entry to the U. S. All other nationalities should contact the U. S. Embassy for further information.
IT IS STRONGLY RECOMMENDED THAT GUESTS TAKE OUT HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES WHICH MAY OCCUR.