We’re committed to being great neighbors, and we strictly enforce these rules to ensure the comfort and safety of our community.

• NO Parties or Gatherings: Absolutely no parties or gatherings. Sojora uses a noise monitoring device that detects noise levels inside the unit to detect parties. Sojora has a zero-tolerance policy, and if a party has been detected, your reservation will be terminated without a refund and you will be charged a fee of $500.

• NO Smoking: Smoking of any kind (including tobacco, marijuana, e-cigarettes, vape pens, and hookahs) is never allowed at this property. This applies to the entire house, including the balcony or patio, as well as all outdoor areas of the house. Sojora properties may be monitored with marijuana and tobacco sensors. Smoking of any kind will result in a $500 fee.

• NO Pets: If an unauthorized pet is detected, the guest will be charged a $500 fee, and the reservation will be canceled.

• To abide by all legal requirements and property rules, you WILL be asked to provide a copy of your official government-issued photo ID, confirm your contact information, pass through our verification portal and complete a criminal background check. Failure to provide these documents will result in a cancellation and denied entry.

IMPORTANT NOTE: The information is collected for verification only and is not stored or used for any other purposes.

• Security Camera: There is one exterior security cameras. There is one next to the front door, facing the front of the door. It will be on during your stay. There are NO cameras or recording devices inside the house.

• Contact During Your Stay: Sojora is your first point of contact during your stay. Guest agrees to contact us directly should any issues arise.

• Noise: At all times, Sojora guests may not disturb their neighbors’ quiet enjoyment. In addition, guests must observe quiet hours from 10 p.m. to 8 a.m. Parties and large gatherings are prohibited. Properties are proactively monitored with decibel sensors for compliance with this noise policy.

• Occupancy: Each property has a maximum occupancy limit. There can be no more than the specified number of guests on the premises at any given time. If any unauthorized individuals are detected, guest will be charged $50 per guest per night.

• Package Handling: Unlike traditional hotels, Sojora does not have a staffed front desk, so we cannot accept any package deliveries. Instead, we can provide a list of nearby UPS, USPS, FedEx, and Amazon Hub locations that can receive packages.

• Lost and Found: Sojora assumes no liability for lost, misplaced, stolen, or damaged belongings, including any belongings that are left in the townhouse after your departure time has passed.

• Return of Fobs & Keys: All designated fobs, keys, and parking passes must be left in the unit upon checkout. Failure to leave all access items behind will result in an immediate replacement fee of up to $250 per item. Please alert us immediately if any items are missing at the beginning of your stay.

• Infestation: If Sojora determines that you have brought any infestation into the unit or onto the premises, Sojora reserves the right to charge you for any and all costs and expenses that we deem necessary to address the infestation.

• Parking: There is a garage that can fit one (1) vehicle. There is a driveway that can fit one (1) vehicle. There is also street parking. Vehicles are parked at the risk of the owner. Sojora shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the property.

• Damaged or Missing Property: Guests are liable for any damage and/or theft at the townhouse, premises, or property caused by the guests, their visitors, or other persons present in the house during the guests’ stay. This includes damage to rooms, fixtures, furnishings, and equipment (such as towels, artwork, electronics, and kitchen equipment). Sojora reserves the right to charge guests for 120 percent of such amounts as it shall in its sole discretion deem necessary to compensate or make good the costs or expenses incurred or suffered by Sojora as a result of the damage and/or theft. Charges may include but are not limited to all property damage, missing or damaged items, smoking fee, cleaning fee, and guest compensation.

• Use: The house and all amenity areas shall not be used for any unlawful or illegal purpose. No nails, screws, or other items may be driven into any portion of the house. Guests shall use the house for residential purposes only. Guests shall not conduct any commercial, industrial, or retail activity in the house.

• Third-Party Bookings: The house cannot be booked on behalf of someone else. If you are booking the house, you acknowledge that you are the primary guest who will be staying in the house. If it is determined that you are not the primary guest staying in the house, your reservation will be terminated without a refund.

By booking this unit, you have read, understood, and agreed to all these house rules. We appreciate your assistance in helping us be a good neighbor.