Check-In & Check-Out ·       Check-in: After 3:00 PM ·       Check-out: By 11:00 AM We kindly ask that you honor these times, so our team has enough time to prepare the home for the next guest. Entry before check-in or staying past check-out is not permitted without prior approval. Early check-in, late check-out, or extensions may be available depending on availability and are subject to additional fees, taxes, and approval. If you would like to request this, please let us know in advance so we can do our best to accommodate you.  Guest Count & Visitors • Only the number of guests listed on your Airbnb reservation may stay overnight. • If your group size changes, please update your reservation or contact us in advance. • Unregistered guests may incur a $40/night fee and violate Airbnb’s guest policy. Quiet Hours & Community Respect • Quiet hours: 9:00 PM to 8:00 AM • No parties, events, or disruptive gatherings allowed. Please be mindful—sound travels easily in tropical environments, and we want all guests and neighbors to enjoy their time in peace. Pets, Service Animals & Emotional Support Animals • Pets are not allowed. We love animals, but to maintain a clean and allergy-conscious space, we kindly ask that guests refrain from bringing pets. No Smoking • Smoking, vaping, or cannabis use is strictly prohibited inside the unit and on the lanai. • Violations will result in a $500 fine and cancellation of your reservation.   Thank you for helping us maintain a fresh and healthy environment for all guests. Payments & Airbnb Policies • All payments are processed securely through Airbnb. • Airbnb will charge your payment method according to their platform terms. • Cancellation policies follow the Airbnb listing’s selected policy. • Please review the cancellation terms on our listing before booking. We strongly recommend travel insurance for added peace of mind. Refunds & Uncontrollable Circumstances We do our best to ensure a smooth and enjoyable stay, but please understand that refunds will not be provided for issues outside our control, including: • Wi-Fi outages or intermittent service • Appliance or equipment malfunction (repairs will be scheduled promptly) • Weather conditions, including rain, wind, or natural events • Presence of local pests (routine professional pest control is performed) • Community amenity closures (e.g., pool, gym, BBQ areas) • Beach closures or unusable beach conditions due to erosion, surf, or weather Maui’s island environment is dynamic and occasionally unpredictable. We appreciate your understanding and recommend travel insurance for added peace of mind. Cleanliness & Supplies • Your unit will be professionally cleaned before arrival. • We provide a starter supply of essentials: toilet paper, paper towels, hand soap, dish soap, and trash bags. • Additional cleaning services are available upon request for a fee. Maintenance & Access • If something isn’t working properly, please contact us immediately via Airbnb messaging and text. • Our team may enter the unit during business hours for repairs or inspections, with advance notice whenever possible. • In case of emergency, we may enter without prior notice as permitted by law. Island Environment & Safety • Maui’s tropical setting includes friendly geckos, occasional insects, and strong sun. • Pools and beaches are unsupervised—please use caution and stay aware of your surroundings. • There are no lifeguards on duty. Your safety is your responsibility. Departure & Condition • Please leave the unit in good condition: ·       Remove trash. ·       Wash dishes or load/run the dishwasher. ·       Return keys, remotes, and parking passes.   ·       Take a look around to see if you left items. Left behind items will incur a shipping fee             ·       Excessive cleaning may result in an additional fee of $50/hour. By booking this property, you agree to adhere to the following house rules. Mahalo for helping us keep Hula Hideaway a respectful, relaxing, and welcoming place for all.