GUEST SIGN IN REQUIRED After booking your reservation, a guest sign-in form is required to be filled out as a screening process to prevent unruly guests from violating our house rules, throwing parties, or disturbing the neighbors. By booking, you are agreeing to fill out the guest sign-in form to verify full name, best contact, driver's license ID, and acknowledgement of house rules in order to receive your check-in instructions and feel right at home.

To provide a better experience, a damage protection fee of $30 will be charged after the booking is confirmed

VEHICLE REGISTRATION Dominion at Oak Forest requires all guest vehicles to be registered the same day as check-in to avoid being towed overnight by the property. Failure to provide the required vehicle license plate number information will subject the guest to responsibility for any towing executed by the community.

If you book after 4 PM, please send the required information 2–3 hours before arrival. Building approval can take time, and we want to make sure your parking pass is ready so you don’t experience any delays.

POOL RULES Please be reminded of the following community pool rules: • No pool parties are allowed. • Children are not to be left unattended at any time. • Any violation of these rules will lead to a $500 fine and cancellation of your stay with no refund. • These rules are in place to ensure the safety, cleanliness, and enjoyment of the pool area for all residents. We appreciate your cooperation and attention to these matters.     • Pool closes promptly at 10:00 p.m., regardless of whether the door is locked.     •   Loud music will not be tolerated - keep it at a volume for your personal enjoyment, while allowing others to enjoy their own peace or choice of music     •   Access to the pools/amenities is for residents and their guests only. Residents are allowed two guests (any more will need prior approval from management). Residents must accompany their guests at all times.     •   Guests must be accompanied by the Resident. No large groups or parties are allowed in the pool areas.     •   No Smoking of any kind in or around the pool area, as it is a public space to be enjoyed by all residents     •   No eating/drinking while in the water - do so outside by the tables, and please clean up after yourself and dispose of trash in the receptacles     •   No running or horseplay allowed in the pool area - NO JUMPING off of the fountain areas or sides of the spa     •   Public intoxication and belligerent behavior are prohibited     •   No glass containers of any kind are allowed     •   No pets allowed in the pool area     •   Persons under 14 must be accompanied by an adult leaseholder - for children older than 14 years old, consider accompanying them anyway, because their behavior will affect you as the leaseholder     •   Proper swimming attire is required while in the pool. No jeans, t-shirts, etc. as they can clog the drains. No thongs or g-string bikinis.     •   Do not put pool furniture in the pool. If you move the furniture, please move it back when you leave     •   Clean the grill and kitchen area after your use - TURN OFF the propane after using the grill     •   All are swimming at their own risk. Owner/Management is not responsible for accidents or injuries.

EARLY CHECK-INS are not guaranteed. While Airbnb allows guests to select a preferred check-in time, approval for any arrival before 4 PM is at the host’s discretion. A confirmed booking does not mean an early check-in is approved. Please message us to request early check-in approval, and any required payment must be completed before it is confirmed.

LATE CHECKOUTS must be approved by the management team. If you stay past your 10 am check-out time without approval, you will automatically be charged for the next night’s stay at the listing’s full price.

PACKAGES We do not allow guests to order mail/packages to this location for privacy reasons. If you attempt to have something delivered to this address, it will be rejected by the leasing office, and we are not held responsible for its whereabouts.

LEASING OFFICE DO NOT enter the leasing office or talk to the property management staff for any reason. We have a mutual agreement with the complex that all our guests communicate ONLY through the Airbnb platform. From there, our team can directly communicate with the complex on your behalf. Any violation of this agreement will lead to the immediate termination of your reservation. If we receive any lease violations (smoking, noise complaints, trash, etc.), you will be charged with a $500 fine.

KEYS/PARKING PASS If a key/key fob is not returned and/or damaged, the following fees will occur: $25 for a new key and $75 for a new key fob. If you do not return the parking pass or lose it, it is a $50 fee to replace it in time for the next guest.

NOISE/SMELL/NEIGHBORS We are aware that these are apartment complexes, and though we have had plenty of compliments about how peaceful and beautiful the neighborhood is, we are aware that sometimes neighbors may be noisy or cook/smoke, which causes odors in the vents. We do our best between guest visits to alleviate these smells, but sometimes it gets into the ventilation system after we clean. Please notify us and give us ample time (1 hour to 24 hours) to bring you a freshener or spray, or plug-in to alleviate the smell.

SMOKE/NOISE DETECTOR We have a strict NO PARTY and NO SMOKING rule and have devices in place to detect that. Please do not tamper with the device, or there will be a $150 fine. Houston has a hot and humid climate that causes a lot of bugs. Bugs can get into the space. We do regular exterminations to try to prevent bug problems, but it's not a perfect solution. Please note that you may see bugs in the home. No refunds are given if bugs are seen.

MAINTENANCE Understand that we are at the mercy of the property management maintenance team for most general “fix-it” requests. We ask that all our guests be patient and understanding in regards to this. If a previous guest has damaged something minor and we were unable to fix it before check-in, it will be reported to the complex staff, but it is dependent on the maintenance team’s schedule. Examples: blinds, curtains, and lightbulbs fall under the “non-emergency” maintenance category and won’t be completed until they’ve addressed any emergency requests around the property first.

CLEANING Our cleaning fee is based on a courteous guest (e.g., someone who cleans up after themselves, puts dishes in the dishwasher, towels in the washer, leaves the place as they found it, etc.). This is NOT a hotel. If the housekeeping crew discovers an unreasonable mess post-checkout, we will charge an additional fee of $100. Each checkout is allowed to have 2 bags of trash. Per bag of trash over that is a $25 charge. EXTRA TOWELS/LINENS Please understand and accept that our housekeeping crew needs to cover a great number of units per day and within a short window of time. To accommodate the busy schedules, they often need to leave the CLEAN towels drying in the dryer as they move on. If you do not see enough towels/linens for you when you arrive, please check the dryer.

LAUNDRY A washer and dryer are available for your use, and you’re welcome to bring a detergent of your choice to make your laundry experience more comfortable. The linen and towels are always freshly laundered between every guest visit. Normal stains and wear and tear happen. This enables us to give each guest the best possible value, and at the same time help the environment.

PARTIES The complex enforces a strict no-parties/noise violation policy for all its residents. This includes all Airbnb guests as well. If you throw a party, trash the space, damage the unit, disrespect the property, or have a gathering with extra guests that are not reported in your initial booking, you are breaking the rules and will be fined $200.

PETS We do NOT allow pets; it is a $200 fine for this violation unless they are a service animal.

MID/LONG-TERM STAY For stays of 7 days or more, we will provide starting sets for consumables and toiletries, including soap, paper towels, body wash, shampoo, and toilet paper. Beyond that, the guest is responsible for acquiring more than what is initially provided.

We have a public saltwater pool that requires regular maintenance.  It is sometimes closed for regular cleanings. Please verify if it’s available on the dates of your stay, if that is an amenity you look forward to using

Pool is closed during rainy weather or if thunder is present. This is unforeseen as the weather changes quickly. It is also closed every Monday and sometimes other days for regular cleanings. Pool hours are 8:30 am-10 pm. Using the pool outside of those hours will result in a $150 fin,e and no refunds will be provided if not available outside of those hours. Please verify with us before booking if it is an amenity you look forward to. No discounts will be issued if you don’t verify with us and you book, and the pool is closed.

POOL IS CLOSED due to a City of Houston inspection. We will provide with an update as soon as we receive clearance to reopen the pool.