Dear Guest(s),

Thank you for choosing our home. Please take the time to read and fully understand all the following rules and conditions. Ensure that you explain them to your guests, as you and all your guests will be responsible for complying with them. Feel free to contact us if you have any questions.

Guests are responsible for any fees and will be charged for damages or citations resulting from non-compliance with these rules. Violations may also result in immediate removal from the property without a refund.

ALL HOMES ARE EQUIPPED WITH EXTERNAL VIDEO AND AUDIO RECORDING DEVICES, which will remain operational throughout your reservation for both your protection and ours. For details about the locations of these devices, please refer to the “Health and Safety” section.

Guests staying in gated communities are required to verify and provide the full names (first and last) of all guests in their party. Drivers must also provide their full name and the names of all passengers. This process ensures community access, confirms the number of guests included in the booking, and enforces compliance with maximum occupancy limits.

General Rules:

• No Smoking Indoors: Smoking is strictly prohibited inside the home. Outdoor smoking is permitted only in the designated area, but all windows and doors must remain closed while smoking. If evidence of smoking, including the smell of cigarettes or marijuana, is detected indoors, the host reserves the right to charge up to $1,000 or more to cover the cost of extra cleaning and odor removal. Compensation from the guest will be provided through Airbnb’s Resolution Center.

• Property Security: Always lock all windows, sliders, and doors when leaving the property.

• [Terra Lago Only] Lake Rules: Swimming in the lake is strictly prohibited. If caught swimming, you will forfeit $500 of your damage deposit.

• Furniture Use: Use furniture as intended and do not move furniture under any circumstances.

• Restricted Areas: Do not attempt to access locked closets or storage areas.

• Fireplace and Firepit: Do not throw paper or combustible materials into the fireplace or outdoor firepit.

• Toilets: Flush toilet paper only. Do not flush wipes, feminine products, or any other items.

• Thermostats: Do not set thermostats below 72°F. Setting them lower can cause the units to freeze and result in damage.

• Electronics and Appliances: Avoid plugging in high-wattage electronics or appliances inside or outside, as this can trip circuit breakers. This may result in the loss of WiFi or control of outdoor features.

• Pets: All pets must be pre-approved by the host. Failure to notify the host of a pet will result in a $500 fine deducted from the deposit.

Pool and Outdoor Features:

• No Glassware Near the Pool: Broken glass in the pool will require complete drainage to remove glass, and the cost will be billed to the guest.

• Pool Controls: Pool and outdoor features can be controlled using the spa controller in the spa or the iPad/iPhone/pool remote inside the house. Please refer to the home’s provided instruction booklet for directions.

• Wind Precautions: Do not use the firepit or open umbrellas/awnings on windy days, as this can cause damage.

• Pool Floats: Remove all pool floats from the water every night to allow proper filtration.

• Firepit and Grill Safety: Close umbrellas/awnings while using the firepit or grill to prevent fire hazards.

• Nighttime Precautions: Turn off the firepit and close all umbrellas/awnings overnight.

• Charcoal Grills: If you use a charcoal grill, dispose of ashes in the metal ash bucket provided.

• Heating Requests: Contact the host to request pool or spa heating.

• Guests are responsible for any damage caused to the pool, spa, or outdoor features during their stay. This includes, but is not limited to, damage to pool equipment, umbrellas, awnings, furniture, or landscaping. A penalty of no less than $100 and up to $1,000 will be assessed based on the severity of the damage. This charge is payable immediately and will be requested through Airbnb’s Resolution Center or similar platform if applicable. Ensure proper use of all outdoor amenities to avoid these charges.

Noise and Nuisance Rules:

• Quiet Hours: The City of La Quinta and community of PGA WEST has a noise policy from 10 PM to 10 AM. Noise complaints may result in immediate removal from the property. Avoid loud noises outdoors after 10 PM.

• Prohibited Equipment: Amplified music and DJ equipment are strictly prohibited. Violation of this rule will result in immediate cancellation of your reservation, and you must vacate the property. Trespassing charges may be considered.

• Fines for Violations: You are responsible for any community or city fines related to noise violations, which can total up to $5,000. The first violation carries a minimum fine of $1,000, payable immediately after the infraction.

• Respect for Neighbors: Keep daytime noise at a reasonable level and do not trespass on neighboring properties without permission.

Additional Guests:

• Only the number of guests specified in the booking are allowed to check in unless authorized by the host or property owner.

• Guests staying in gated communities must provide full names for security gate access.

• We reserve the right to allow or decline any day visitors.

• If the number of guests exceeds what was booked, you agree to pay $100 per night for each additional guest, with a minimum charge of $1,000 for extra guests.

• If you exceed the maximum occupancy, the reservation will be canceled without a refund, at which point you will be trespassing and agree to vacate the premises. If you fail to leave the property, the police may be contacted to assist with your removal for trespassing.

Check-In/Out Times:

• The earliest check in time is 4 PM and the latest check out time is 10 AM for all guests and visitors unless otherwise authorized by the host.

• Late check-out will result in a penalty of $100 per hour. If you check out more than two hours late, you will be charged the full base rate for the day. If a future booking is canceled due to your late check-out, you will be responsible for reimbursing the lost booking.

Parking:

No street parking is allowed. No parallel parking at the end of the driveway; violators will be towed or fined up to $750.

As many as 2 cars fit in the garage and 2 cars in the driveway.

Property Cleanliness:

Leave the property in good condition. A minimum cleaning fee of $250 will be charged for excessive mess, including but not limited to:

• Excessive trash or debris inside or outside. • Food stains, spills, or damage to furniture or carpets. • Evidence of smoking indoors. • Unauthorized pet-related messes.

Trash Collection:

Trash collection day is every Monday morning early by 7:30am. Please place any trash in the trash bins located on the side of the house no later than Monday by 7:30AM. We have roll off service so the trash company will roll out the cans and bring them back in. Please just make sure ​all the trash is inside of the bins before they arrive.

Pool Cleaning and Gardening Services:

​Pool service is Tuesdays and Fridays and Gardening service is on Wednesday or Thursdays.

Guests may not turn away vendor service providers under any circumstances.

Personal Belongings:

We are not responsible for any personal belongings left behind. If you leave something behind, we will not ship it to you unless you provide a shipping label, mailing instructions, and insurance for the item. Additionally, we are not responsible for any items shipped to you that fail to reach their destination. Please note that there is a minimum $75 handling fee for shipping any item, even if you provide a shipping label.

Theft or Damage:

In the event of theft or damage to the property caused during your stay, you authorize the property owner, following an inspection, to notify you and charge your credit card for up to $5,000 to cover the cost of repair or replacement of the affected items.

Check-Out Instructions:

• Towels: Gather used towels and place them in the laundry. Start a load if possible. • Beds: Do not make the beds; leave them as is. • Kitchen: Rinse and load all dishes into the dishwasher and start it. • Doors/Windows: Ensure all doors and windows are locked.

Essential Services and Amenities Disclaimer

By booking this home, you acknowledge and agree to the following conditions regarding property amenities and essential systems:

Game Rooms and Entertainment Equipment: For homes that include game rooms, we aim to keep all equipment in working condition. However, guests understand and agree that individual games may occasionally be out of order due to maintenance or wear. We do not guarantee that all games will be operational at all times, and no refunds will be issued for any inoperative game equipment, regardless of the number of games affected.

Essential Home Systems (HVAC, Plumbing, Lighting, Electrical, EV Chargers, Appliances): While all systems and appliances are professionally maintained, temporary malfunctions may occur. Guests agree that no refunds, discounts, or credits will be provided due to disruptions in air conditioning, plumbing, lighting, WiFi, electrical systems, or EV charging. We will respond promptly to resolve any issue, but service interruptions do not constitute grounds for compensation.

Power Outages in the Neighborhood: Community-wide power outages are outside our control and may happen occasionally, especially in areas like Montage. Guests acknowledge that we are not responsible for external utility failures and that no compensation will be provided in the event of a neighborhood power outage.

We provide a high-quality home and act swiftly to resolve any maintenance issue. However, guests agree that temporary inconvenience does not entitle them to a refund or discount of any kind. Release, Waiver of Liability, and Indemnification

By accepting this reservation, guests agree to indemnify, defend, and hold harmless the property owner, its affiliates, and partners from and against any and all claims, demands, suits, judgments, settlements, damages to persons or property, fines, liens, losses, and other liabilities, including attorneys’ fees, arising from or related to their stay at the property and surrounding land.

Guests acknowledge that all homes are privately owned, and the property owner is not responsible for:

• Accidents, injuries, or illnesses that occur on the premises or its facilities. • Loss, theft, or damage to personal belongings or valuables during the stay.

Guests assume full responsibility for any items left behind. The property owner will not be responsible for locating or shipping such items, nor for any loss or damage that occurs during shipment if arrangements are made.

By staying at the property, all guests assume the risks associated with its use, including those arising from their actions or the actions of individuals they invite to the property.