Welcome to VIP Vacation Services!

VIP Vacation Services (hereafter referred to as “VIP”) provides management services for the homeowner and hospitality/concierge services for the guest (collectively, the “Services”). VIP is committed to providing each guest with a memorable VIP vacation experience and that each of our properties provide a consistent level of cleanliness, cozy linens, and a well-stocked kitchen with special dish and glassware. VIP can also stock your refrigerator before you arrive, book reservations and help to plan your vacation. Experience our VIP treatment!

By using the Services, you agree to comply with and be legally bound by the terms and conditions of this Short Term Rental Agreement (hereafter referred to as“Agreement” or “Lease”). These Terms govern your access to and use of the Services (defined below) and constitute a binding legal agreement between you and VIP.

IMPORTANT: By clicking “Book Now”, you are acknowledging and agreeing to the following terms and conditions of this Agreement.

Key Terms used in our Terms of Service

“Accommodation” or “Listing” or “Property” or “Premises” means a residential home, condominium, cabin or other dwelling that is booked via the Services.

“Booking” means the act of reserving a Property and completing the full payment process.

“Check In Date” is the start date your booking shows for your vacation.

“Content” means all content (including text, graphics, images, music, software, audio, video, information or other materials) provided by Users, VIP or licensed third parties which is available through the Services.

“Guest” or “Guests” means the person or persons requesting a booking of an Accommodation or stays at an Accommodation (and is not the Homeowner for such Accommodation).

“Home Owner” or “Host” or “Owner” means a person or group that owns or controls the Accommodation.

CHECK-IN, CHECK-OUT: Check In time: 4:00 PM on your check in day. Check out time: 10:00 AM on check out day. Late/Early check ins/outs may be available upon request for a small fee.

HOUSE RULES: All Guests agree to abide by the reasonable requests of the Owners including but not limited to the house rules. No commercial activities are allowed on the premises at any time, and no signs, structures or banners shall be erected or displayed. Each listing may have specific rules regarding large groups, parties, pets, smoking, etc. These rules are detailed in the Property Description section of each online listing and are incorporated into this short-term rental agreement. Please review these terms carefully, as violation may result in additional fees or eviction without refund. You will also find house rules in each home.

MAXIMUM OCCUPANCY: Only the maximum number of people specifically registered at the time of booking and final payment shall occupy the premises as overnight Guests. Children are counted in total occupancy regardless of age. Over-occupancy is a material violation of your agreement and may cause an expedited eviction, forfeiture of all sums and additional charges of $100/pp/per day. Daytime visitors, other than guests, are allowed without any additional charge. If you have additional overnight guests, please contact us and we can easily adjust your contract. Maximum number Guests are generally restricted to the number of persons within the automobiles that can easily park in the driveway or designated parking spaces. Visitors shall never be allowed on any property without Guests present. Guests are 100% responsible for any damage caused by visitors.

SECURITY DEPOSIT: A Refundable Security deposit will be applied to actual damages caused by Guests, excess cleaning services, fines imposed or costs of enforcing this Agreement. If there is no damage to property, the deposit refund shall be requested within 5 days after departure. If damage did occur, within 30 days following the end of the tenancy, the security deposit will be applied, accounted for or refunded to the Tenant. If the Tenant has provided a credit card, the Tenant hereby authorized the Owners to charge these charges to his/her account. Tenant shall report any damage noted upon arrival to avoid any security deposit losses. Notwithstanding, anything to the contrary contained herein, Guest’s liability shall not be limited to the security deposit.

HOUSEHOLD SUPPLIES: Owners will provide a supply of liquid hand soap in each bathroom and kitchen, dishwashing detergent and laundry detergent. Properties will have an initial supply of paper towels (2 rolls), toilet paper (3 rolls in each bathroom) and enough garbage bags to use 1 bag for each day of stay. If you feel you may need more, please add these to your supply list. Additionally, a variety of spices and cooking ingredients are generally available for Guest’s use. Kitchen appliances and cooking tools will be noted in each Listing. Please contact us should you have any specific needs and we will confirm if available. Clean linens for each bed and bath towels (1 large bath towel for each Guest and 3 hand towels for each bathroom will be provided).

NOT INCLUDED: Not included in this lease is daily maid service, household supplies, baggage handling, pay per view charges, auto rental, food, liquor, laundry, personal items, excessive wear and tear, or excessive cleaning upon departure (i.e. stained or soiled cushions, upholstery, carpet shampooing, etc.).

CHILDREN: Many homes are NOT CHILD PROOF and require young children to be properly supervised. Severe injury or death could result from failure to properly supervise children. Additionally, children are not to play on the decks or loft railings, stairways or any of the furnishings. TENANT alone is responsible for child safety.

HOUSE PARTIES OR EVENTS: There shall not be any “house parties” or “Events” on the Premises. Celebrations (birthday, anniversary or similar) are allowed as long as occupancy rules are followed.

DISTURBANCES: Guest acknowledges that each property is part of a quiet peaceful community and will be highly considerate of the neighbors. The premises shall not be used in such a manner as to generate noise (including loud music) which will disturb neighbors, nor will neighbors be harassed or bothered in any manner. Guest understands that many homes do not have fencing and that Guests agree to not cross through neighbor yards. Absolute quiet time begins at 10:00 PM until 7:00 AM daily. Tenant agrees to pay any fines associated with disturbance of the neighbors as imposed by the authorities.

NO SMOKING: Smoking is strictly prohibited anywhere in any home and is grounds for immediate eviction. Additional cleaning fees will be assessed if this rule is violated. Each property will provide guidance where smoking is allowed.

VEHICLES: No more vehicles than can be safely parked in the driveway area shall be allowed at any time. Parking is prohibited on many streets. (Garage space is generally private – please call or email to request a property where covered garage is available) Tenant is solely responsible for their own vehicles always.

LOCKED OWNER’S CLOSETS/GARAGE: It is expressly agreed that the locked closets and the garage are private and for the sole use of the owners. The areas are absolutely NOT included in this lease.

ALTERATIONS: No alterations shall be made to the premises, nor locks installed anywhere.

WEAR & TEAR: Guest agrees to maintain the premises in the same condition as when received and will not allow any damage, waste, misuse or neglect. Should any damage, waste, misuse or neglect occur on the property, it will be the sole responsibility of the Guest and Guest agrees to promptly pay the reasonable costs thereof.

FURNISHINGS: Guest agrees not to move or alter any of the furnishings and shall use them only for the purposes intended. Guest shall respect and protect all furnishing and décor and understands that many of the furnishings are unique and valuable. Guest shall be solely responsible for the replacement value of any damaged or destroyed furnishings on the property.

MAINTENANCE – Your Host cares very much about their Property and strive to keep it in excellent shape. If you notice any problems or maintenance issues, please notify your Local Contact immediately.

GUEST’S PERSONAL PROPERTY: Guest’s personal property and effects are the sole responsibility of the Guest throughout the tenancy. Owner’s insurance will not cover tenants’ personal property and Owner will not be liable for any loss or damage due to theft, or loss of such personal property arising from any acts or negligence of any other person, or from any cause whatsoever, nor shall the owner be liable for any injury to the Guest or other person in or about the premises.

INSURANCE – TRAVEL DISRUPTION: Guest agrees that Owners shall not be liable for travel disruptions caused by any reason, including inclement weather, Tenant’s personal property or illness or injury. Tenant is strongly encouraged to purchase a Travel Insurance Policy through the online booking system or contact VIP for any questions.

INDEMNIFICATION AND HOLD HARMLESS: Guest agrees to indemnify and hold harmless Owners and their representatives from and against any liability for personal injury or property damage sustained by any person (including Guest’s visitors) as a result of any cause, unless caused by the gross negligence or intentional willful act of the Owner.

MANAGEMENT OR OWNER ACCESS – If requested, you shall allow management or owner to access to the property during your stay. Your manager shall exercise this right of access in a reasonable manner.

ASSIGNMENT: This Agreement may not be assigned, or any portion of the premises sublet. Any attempt to do so shall be considered a material breach of this contract.

CHANGES: The parties hereto further agree that any changes to this agreement are to be in writing to be enforceable or otherwise are null and void.

FAX/ELECTRONIC: Copies and signatures by facsimile or electronics are considered valid. The parties shall retain the originals for verification. VIP retains all Booking data.