Official House Rules & Policies

🤝1. Care & Respect for Our Home

•Respect the Property: This is a lovingly maintained home. Please leave the villa in the condition you found it. Excessive mess, structural staining, or intentional property neglect will result in additional deep-cleaning and damage fees.

•Prohibited Materials: To protect the villa's high-end furnishings, absolutely no candles, incense, glitter, confetti, slime, kinetic sand, adhesives, face/body paint, or hair dye products are permitted inside the home. Avoid getting tanning oils on linens or furniture.

🚫 2. Absolute Prohibitions (Immediate Cancellation Without Refund)

•Occupancy Limit: Strict maximum of 12 guests at any time. Only registered guests are allowed on the property. Violations result in immediate eviction by local authorities.

•No Parties or Events: No unapproved visitors, vendors, or gatherings are permitted. •No outside vendors or services: To protect the property and maintain compliance with our commercial insurance guidelines, outside professionals and commercial services of any kind are strictly prohibited from entering or operating on the property. This includes, but is not limited to, private chefs, caterers, decorators, planners, entertainers, or spa technicians.

•No Smoking or Vaping: Strictly prohibited indoors. Smoking is permitted 10–15 feet outside with all villa doors and windows completely closed. (Violation fee: $500).

•No Pets or Animals: This is a strictly allergy-free home. No animals are allowed under any circumstances. (Violation fee: $300).

•No Device Tampering: Exterior security cameras, smart locks, and Wi-Fi routers must remain active and plugged in at all times. Tampering will result in immediate reservation termination.

⏱️ 3. Arrival & Departure Controls -Check-In: 4:00 PM | Check-Out: 10:00 AM.

•Early Check-In: $30 fee (up to 2 hours early), subject to advance approval and availability.

•Approved -Late Check-Out: $30 fee (up to 2 hours maximum), subject to advance approval and availability.

•Extended Late Check-Out: Departures beyond 2 hours require a charge of 50% of the nightly rate, subject to approval.

•Unapproved Late Check-Out: A strict fee of $50 per 30-minute increment will be automatically applied for any unapproved stay past 10:30 AM to cover our cleaning crew's delayed schedule.

🌡️ 4. Climate Control (A/C Protection)

•A/C Settings: Please maintain the A/C temperature between 72°F and 78°F on the Auto/Cool setting. Setting the system below 72°F freezes the HVAC unit, causing a permanent breakdown. Guests are financially responsible for resulting technician repair bills.

•Doors & Windows: Keep all exterior doors, sliders, and windows completely closed while the A/C is running to protect the system.

🚗 5. Parking & Vehicles

•Vehicle Limit: Maximum of 4 vehicles permitted per villa.

•Designated Parking: Vehicles must park entirely on the driveway or in designated resort stalls. Driveway parking must not block the sidewalk per Florida law.

•No Grass Parking: Parking on the grass is strictly prohibited. Violators are subject to towing, stickering, and charges for broken sprinkler heads.

•Prohibited Vehicles: No commercial vehicles, RVs, trailers, buses, boats, or golf carts are permitted overnight.

🗑️ 6. Trash & Recycling Rules

•Valet Service: Trash valet collects daily. All garbage must be securely tied inside 13-gallon trash bags and placed inside the front door bench receptacle.

•Recycling: Recyclables must also be tied inside 13-gallon bags. All cardboard boxes MUST be broken down completely to fit inside the bench receptacle.

•Fines & Violations: Loose trash left in the bin ($100); oversized or untied bags ($50 per bag); bags left on the curb or outside the designated receptacle ($75).

💦 7. Pool, Spa & Wildlife Notice

•Safety First: Use at your own risk. Children must be supervised by an adult at all times. No diving, running, rough play, food, or glass allowed in or around the water.

•Pool Heating ($40/day): Runs on a weather-dependent heat exchange system. The pool and spa share one heater and cannot be heated independently. No refunds are issued for weather-related temperature variances or automated winter safety cut-offs.

•Sub-Tropical Environment: The villa sits in a tropical resort near natural waterways. Sighting a minor, common insect outdoors or indoors does not indicate a cleanliness issue and will not warrant a refund. Keep slider doors closed and store food properly to deter local wildlife.

📩 8. Booking Requirements & Grievances

•Guest Requirements: The primary booking guest must be ID-verified, possess positive host reviews, and remain on-site for the duration of the entire stay. Third-party bookings are strictly prohibited.

•Grievance Policy: Please notify us of any operational or comfort concerns immediately during your stay so we can correct them. Concerns reported only after check-out limit our ability to provide financial resolutions.

⚠️ 9. Liability, Utilities, & Force Majeure

• Utility Disruptions: The host is not responsible for temporary outages of electricity, internet, water, or resort amenities caused by local utility providers, weather events, or acts of God. No refunds or price reductions will be issued for unexpected utility interruptions beyond the host's direct control.

• Damages: Guests accept sole financial responsibility for any structural damage, stained linens, broken furniture, or missing property items occurring during their stay.

• Travel Insurance: We strictly adhere to our selected Airbnb cancellation policy. To protect your vacation investment against unexpected flight delays, medical emergencies, or severe weather (such as hurricanes), we strongly encourage purchasing independent travel insurance.

✅ By Booking, You Agree To:

• Follow all house rules • Respect the home, neighbors, and community • Accept responsibility for your group and any damages

📩 Questions? We’re always happy to help during your stay.

Thank you for your respect and cooperation. We look forward to hosting you!

Kat & Irenio 🌴

Thank you for treating our home with care! Vacation homes offer the comfort of home, and we appreciate your help keeping it welcoming. •Dishwasher and detergent pods provided for dishes •Return TV and fan remotes to their spots •Place bagged trash in the receptacle by the front door •Leave beds unmade •Check for belongings Our team handles cleaning and linens. Safe travels!