RENTAL RULES AND RESERVATION INFORMATION

Our condo is a NON SMOKING unit. Any evidence of smoking (smell, ashes, butts, etc.) inside the condo will result in a minimum charge of $250.00. Smoking on the patio is permitted.

GUEST MUST BE 25 YEARS OR OLDER TO MAKE A RESERVATION AND CHECK IN.

There will be no large or loud parties in the condo. Renters and their guests should maintain the premises in good order and appearance and conduct themselves in a manner not offensive to the neighbors or other guests. Renter and renter’s guest’s inappropriate conduct will be subject to eviction without refund.

PETS: We allow guests to bring a dog under 25lbs; please tell us if you'll be bringing a dog. If excessive cleaning is needed, a $250 additional cleaning fee will apply.

KEYS: There are no keys needed for this unit. You will be given a code that will be used to unlock and lock the condo.

CHECK-IN: Check in is after 3:00 pm unless prior arrangements have been made. Upon confirmation of reservation, an unlock code for the condo will be sent to you specific for your reservation. You will find wrist bands for the pool and hot tubs and parking passes in the unit upon your arrival. Vehicles must have parking passes displayed or they will be towed by security/management. Please take a look around and send me a message IMMEDIATELY if you find any damages.

CHECK-OUT: Check out is at 11:00 am. Please follow the procedures below when checking out: 1. Please tidy the unit and leave it in an orderly fashion. Remember this is our home away from home. 2. Please load and start the dishwasher. 3. Gather and take trash to the dumpster on your way out. 4. Collect all used sheets and towels and pile them by the washer. We will take care of washing the towels and sheets. 5. Please set the thermostat to 78 degrees (summer)/65 degrees (winter). 6. Please lock the unit on your way out.

MAXIMUM OCCUPANCY: Our condo is a 3 bedroom unit which sleeps 8. Only 8 overnight guests are allowed. These rules are strictly enforced by the Waterwheel Condo Association and by us. Violators of this rule are subject to eviction without a refund.

INTERNET: Wireless internet is available for normal guest use and should not be used for excessive downloads or any illegal uses.

No personal BBQ grills or cookers are allowed in the unit or on the balcony per City Ordinance of New Braunfels, Section 307.5. Violation of this ordinance holds a fine of up to $2000 and is enforced. For your convenience there are a number of BBQ grills and picnic pads with tables on the property that you are welcome to use.

PARKING: You will be given 2 parking tags. Please put this tag in your window for it to be seen by security. One tag is designated for our unit with the unit number painted inside the parking space. The second tag is to be used in one of the UNMARKED parking spaces on the property. Please note: unmarked parking spaces are subject to availability. If none are available, street parking may be necessary. There is no parking available for trailers, boats, jet skies, or oversized vehicles. YOU AND YOUR GUEST’S VEHICLES ARE SUBJECT TO TOWING IF A TAG IS NOT DISPLAYED WHILE ON THE PROPERTY. DO NOT PARK IN A SPACE THAT DOES NOT HAVE OUR UNIT NUMBER ON IT OR A BLANK SPACE. YOU WILL BE SUBJECT TO BEING TOWED AND RESPONSIBLE FOR ANY TOWING CHARGES INCURRED.

We will not be liable or responsible for personal items left behind. However, if you leave an item after checking out and wish to have it returned, call us as soon as possible to arrange for shipment. We will inform you of the shipping cost plus a $10 handling fee, and with your approval, charge your credit card.

We are not responsible for damaged, stolen, or lost personal property.

Additional Common Element Rules Compliance with said regulations by Owners, guests, and tenants are mandatory.

A. Speed Limit on property is 5 mph. B. Use of skateboards, roller blades, skates, and other similar items are not permitted on the property. C. Residents and guests are not permitted to play in the parking or drive areas. D. Warning: Beware of breaking limbs in the common area during significant wind. Pecan wood is naturally brittle and large limbs may fall without warning. E. Parents will direct and control the activities of their children and require them to conform to the regulations. Parents are responsible for violations or damage caused by their children whether the parents are present or not. F. All vehicles in the parking lot must have ID tags visible through the front windshield. Vehicles without ID tags should park on the street or they will be towed by security.

Pool & Pool Area Rules (As put forth by Waterwheel Resort Condominium Board of Directors)

1. No lifeguard is on duty. Swim at your own risk.
2. Only condo owners, their guests, and renters are authorized to use the pool, pool area, and common grounds. All authorized users over age 10 must be wearing identification tags in order to be using said areas. The total number of renters allowed per condo is as follows: 1 bedroom – 4, 2 bedroom – 6, 3 bedroom 8, 4 bedroom –
3. Renters who are staying at the Waterwheel Resort Condominiums may not invite guests who are not staying at Waterwheel to the Pool Area unless said renters are staying for more than a month in a condo unit.
4. The pool will be open each day except during the hours from 12:00am to 7:00am for the River Pool and the Courtyard Pool will be open each day except during the hours from 10:00pm to 7:00am.
5. No air mattresses, tubes, rafts, coolers, or scuba equipment allowed in the pool or hot tubs. Only floatation devices designed for pools allowed, and only when not interfering with other guests’ enjoyment of the pool.
6. Do not leave toys, towels, floats, or other personal property in the pool area or on the condominium grounds.
7. No diving, running, jumping or horseplay.
8. No food or drinks in the pool or hot tubs.
9. No loud music or use of abusive or offensive language.
10. No glass containers, Styrofoam, illegal substances, or chewing gum allowed. Smoking in the pool area is discouraged, however cigarette receptacles are provided for individuals who choose to do so.
11. No pets allowed in the pool area.
12. Proper swimwear must be worn at all times (no cut-offs).
13. Pool furniture is to remain in the pool area.
14. Persons with open cuts, sores, or communicable diseases are not permitted in the pool or hot tubs.
15. Trash must be properly disposed of in provided trash cans.
16. The introduction of oils, fragrances, soaps, dyes, chemicals, or any other additives to the hot tubs or pool is strictly prohibited.
17. We recommend that no one ever swims alone.
18. Children ages 12-years and younger must be supervised and in the continuous accompaniment of an adult at all times. Parents/guardians are responsible for their children. All babies must have swim diapers on while in the pool.
19. The pool gate is to be kept closed at all times. Do not prop the gate open at any time for the safety of young children on the premises.
20. All rules that apply to the common elements also apply to the pool and pool areas.
21. The pool and hot tub can be closed as deemed necessary.
22. The separate hot tub may only be used by adults ages 18 and older.
23. The hot tub is restricted to not more than 10-persons at any one time. Common courtesy must be extended to other persons who wish to use the facility.
24. The hot tub is maintained at an average temperature of 102 degrees.
25. Violators of any of these rules may be asked to leave.
26. The Waterwheel Resort Condominium Association is not responsible for any loss or damage of personal property of any kind. Residents/guests are cautioned against leaving unguarded valuables in the pool area.
27. Any person responsible for any property damage or loss will be responsible for the cost thereof.
28. The Waterwheel Resort Condominium Association and its agents assume no responsibility for any the Association and its members and agents from any accidents or injuries in connection with use of the pool. Persons using the pool release and indemnify the Association and its members and agents from any claims in connection with any loss of life or personal injury or damage to or loss of personal property.