Important: We are committed to protecting our properties and staying compliant with short-term rental regulations. As part of our protection plan, included in your booking price, you will be required to complete an independent third-party verification through Truvi. Before your booking begins, you will be contacted via email and/or text to confirm your details and complete the verification process.
To ensure a smooth check-in experience, you'll also be asked to review and sign the House Rules, Emerald Stay Terms & Conditions, provide a copy of your ID and credit card details for incidentals and reason for visit via the Guest App Link sent in your reservation confirmation. Please make sure to complete both steps at least 24 hours before your arrival to receive your arrival instructions.
Please note that payments over $1,000 require a quick verification step. Guesty Pay Protect will contact you via email before your payment is processed to complete this verification. If the verification isn’t completed within 15 minutes, the reservation will unfortunately be canceled due to non-payment.
HOUSE RULES:
- Occupancy [ 13 ].
- Primary guest must be at least 21 years old and present for the entirety of the stay.
- Unauthorized parties and events are NOT allowed without prior written approval.
- Early check-in and late check-out are possible, subject to availability and with an associated fee.
- If any furniture is moved, please place it back in the original space it was found. Fees may apply
- Additional charges (including shipping fees) may apply if personal items are left behind.
- Please note that the showers are covered, but are outdoors. In winter, we offer heaters to ensure your comfort.
Pet Policy:
Pool Rules:
- There is no lifeguard on duty. Swim at your own risk.
- Please, no glass in the pool area. Fees may apply if glass is found.
- Ensure children are monitored at all times.
- Please close the umbrellas after every use.
- Please ensure that the gates remain shut at all times due to an unsupervised water feature (pool) on the premises.
- For health, safety, and maintenance reasons, pets are strictly prohibited from entering the pool. A $500 fine will be charged if this rule is violated.
- Please allow 3–5 hours after pool servicing before swimming. This ensures the water is safe and properly balanced for you and your guests.
Fire and Safety Precautions:
- Smoking is NOT allowed.
- Minimum smoking fee: $250. However, the total charge may be higher if the property's condition renders it temporarily unrentable.
- Fireworks are not allowed.
-- There is a fireplace on site. We kindly ask guests to bring their supplies, extinguish any flames/coals after each use, and adhere to any county burn ban in effect.
- Lighting candles is not allowed inside the property. We kindly ask that you refrain from using candles indoors to ensure the safety of all guests and the property.
- The propane bbq grill must be cleaned and tank is turned off after use.
HVAC Rules:
Please note that this is a glamping experience, and the campers are not as insulated as in a traditional home. While the AC and heating systems typically maintain a comfortable temperature, they may struggle during extreme heat or cold. Please do not set the home's thermostat above 76 (heating) or below 68 (cooling). To avoid overloading the system, please adjust the thermostat by no more than 2 degrees per hour and keep the doors and windows closed as much as possible. If you encounter any issues, don’t hesitate to contact us.
Trash Rules:
- Please place all trash in the designated trash bins outside the campers, one by the BBQ pit and one by the pool. (Please ensure no bags are placed in the compost or recycling bins - fees may apply)
Rural Property:
Please note that this is a rural property out in the Texas Hill Country, where it's common to encounter wildlife such as birds, reptiles, deer, and other local fauna. Rural areas like ours may have limited or different services compared to urban settings, including cell phone and delivery services.
As you may know, Texas is known for its bug inhabitants. Rest assured, we take proactive measures to manage this, and it shouldn't pose a problem during your stay. To help us keep them outside, please keep all windows and doors closed. Please feel free to use the bug spray underneath the sinks.