VACATION RENTAL TERMS AND CONDITIONS We will send you a link to sign and acknowledge our house rules.

Please ensure you read and fully understand the house rules before checking in. If anything is unclear, please get in touch with us to avoid any misunderstandings.

RENTER REQUIREMENTS: For legal and accounting purposes, the person placing the reservation must be the same as the credit/debit cardholder. The person placing the reservation agrees to abide by the terms and conditions of this agreement and ensures all other occupants stay by these terms. Orlando Fun Rentals LLC only rents to responsible adults over 21.

LIABILITY: Each unit is privately owned. By accepting this reservation, guests assume all risk/harm from using the premises. Orlando Fun Rentals LLC is not liable for any accidents, injuries, illnesses, or loss of personal belongings or valuables that may occur while on the premises.

AVAILABILITY: In the unlikely event that your booked property becomes unavailable due to circumstances beyond our control, we will make every attempt to move your reservation to another similar or upgraded property at the same or another of our resorts should no property at the same resort be available. In the case of an upgrade, no additional fees will apply.

PARKING: Vehicles are to be parked in designated parking areas only. RV campers, trailers, and tents are not allowed on the premises. Any illegally parked vehicles are subject to towing at the owner's expense.

NON-SMOKING POLICY: Smoking is not permitted inside any of our properties.

AIR CONDITIONING / HEATING: All properties have central A/C and heating. Guests agree that A/C shall not be set below 70 degrees Fahrenheit, heating shall not be set above 80, and the fan setting shall be set to "Auto." If the thermostat is set lower than 70 degrees, it may cause the A/C unit to condensate or shut down. All doors and windows must be closed when either heat or air conditioning is in operation. Guests will be responsible for any repairs required because of extreme temperature settings.

MAINTENANCE: All guests must maintain the upkeep of the property and all furnishings. The property should be kept in the same condition as initially received. Upon arrival, guests are asked to inspect the property and report any noticeable damage/malfunctions to the property manager. Do not move any furniture. DO NOT FLUSH anything other than toilet paper. Guests will be charged if any flushed products clog the septic system.

SECURITY: Guests must look after their property's security by locking doors, windows, garage doors, etc.

LOST ITEMS: Management takes no responsibility for lost, stolen, or abandoned items. Please report any missing items; if found, we will gladly return them for the cost of shipping.

HOUSEKEEPING: Daily housekeeping service is not included in the daily rental rate but may be requested for an additional fee. We do not provide extra bedding sheets or towels. We do not permit towels or linens to be taken from the units. We may assess a linen fee for excessive makeup or stains. The amount charged will depend on the damage and loss extent.

TRASH DISPOSAL: All garbage must be stowed in the proper garbage receptacle. At Resorts that offer daily trash collection, the collection begins after 11 am, seven days a week, excluding holidays. Please bag and tie all waste. Loose items are a safety hazard and will not be collected. Do not include needles or other sharp objects. Please break down all the cardboard boxes.

SUPPLIES Orlando Fun Rentals LLC provides each property with a small starter kit, which includes: 1 hand soap/shampoo/conditioner/roll of toilet paper per bathroom; 1 sponge/dishwasher detergent/paper towel roll in the kitchen; 1 laundry detergent. Should supply items run out, it is the responsibility of guests to get additional supplies.

ACTS OF GOD: No refunds will be issued for Acts of God (e.g., storms, tornadoes, hurricanes, etc.) unless the state or local authorities have issued a mandatory evacuation in a "Tropical Storm/Hurricane Warning area." In the event of such an occurrence: a. Guests will receive a partial refund in a registered booking for unused days. b. Guests will be refunded for any advanced payments collected/deposited for a registered booking scheduled to begin during a broadcasted mandatory evacuation.

PETS: Pets are NOT allowed. No Exceptions. Special accommodations can be arranged for Service Animals with proper documentation.

OCCUPANCY: By Florida law, guests may not exceed the maximum occupancy rate listed for each property (including infants and children). In the case of non-compliance, guests automatically forfeit all payments, rendering the rental agreement null and void. Orlando Fun Rentals LLC reserves the right to terminate any rental agreement and evict guests from the property who are found in direct violation.

COMMON AREAS RESTRICTIONS: All recreational and common areas, including the gym, community pool, sports courts, and playgrounds, are for registered guests only.

UNLAWFUL ACTIVITIES: Using illegal drugs or disturbing neighbors is prohibited. In the case of such an occurrence, the authorities will be immediately contacted, with guests automatically forfeiting all payments, rendering the rental agreement null and void.

COMMUNITY POOL HOURS: Resort pools are generally open from dawn to dusk daily. Swimming at night or in inclement weather is prohibited. Hours are subject to change, so be sure to check at the clubhouse before making any plans for the day.

POOL/SPA SAFETY: Use of resort and private residence pool(s)/spa is at each guest's discretion. All posted safety rules must be followed (e.g., no running, adult supervision required for children, etc.) Eating, drinking, or chewing gum in the pool(s)/spa(s) is prohibited. Glassware in pool areas is not permitted. Whenever applicable, guests must keep pool gates locked and permanently secured.

POOL/SPA HEATER (where available): The heating of the private residence pool/spa is not included in rental rates. Please contact our staff and arrange for pool/spa heating before arrival. Guests agree not to tamper with pool heat controls or manipulate the heater in any way. Pool heat shall not exceed 85 degrees.

HOT TUB (where available): Adult supervision is required for children under 13. Use of hot tub is at guests' own risk.

CABLE TV: We DO NOT offer pay-per-view channels or programming. Guests ARE NOT authorized to charge any movies, pay-per-view channels, or programming to their property. In such an occurrence, guests WILL BE charged for all applicable fees.

SUBLEASING: Guests shall not sublet their property.

OWNERS CLOSET/PRIVATE PROPERTY: Guests agree not to access locked storage or areas not expressly meant for guests. Storage areas may contain cleaning supplies and items that could be hazardous to children.

RIGHT TO ENTER: If necessary, the owner, agent, or their designated vendors may enter the property to inspect or make essential or requested repairs. Regular maintenance personnel, including pool, yard, and cleaning services, shall be allowed to enter at scheduled times. The owner or manager will contact guests before entering the property except in the case of an emergency.

DISTURBANCES: Guests must respect the rights of surrounding neighbors by not creating noise or disturbances that interfere with the quiet enjoyment of their property. In compliance with the local Noise Ordinance, noise should be kept to a minimum regardless of the hour of the day. Code-enforced neighborhood quiet hours are from 10:00 pm to 8:00 am.

PARTY/EVENTS: No parties or loud activities are permitted. If guests disturb neighbors, authorities will be contacted, and GUESTS WILL BE ASKED TO VACATE THE PROPERTY IMMEDIATELY. Should additional cleaning be necessary because of non-compliance, guests will be responsible for extra cleaning charges.

RELEASE: In consideration of the right to visit the home, the Guest agrees to release, to the fullest extent allowed by law, the Owner and its Management, members, officers, associates, employees, agents, representatives, attorneys, assigns, and affiliates (collectively, the Affiliates) from all liability or responsibility of any kind whatsoever for any personal injury, death, property damage or other loss sustained by me, my minor children, any guest identified on this form, or any guest or person allowed onto the property during my rental dates as a result of my, my children or the guest's participation in a visit to the home, due to any cause whatsoever, including without limitation negligence on the part of Owner or Management.

Orlando Fun Rentals – Guest Policies & House Rules

Property Management Policy

Our team is committed to providing every guest with a clean, safe, and enjoyable stay. While we strive for perfection, occasional maintenance issues or unexpected situations can occur. If anything is not meeting your expectations, please notify us immediately so we have the opportunity to make it right.

Arrival & Property Condition

We ask that you inspect the property shortly after arrival. Any concerns regarding cleanliness, maintenance, missing items, or the condition of the property must be reported within 24 hours of check-in. The sooner we are notified, the sooner we can begin working toward a resolution. Failure to report issues within this timeframe may limit our ability to investigate or provide compensation.

Refund Policy

If you believe the property is not suitable for your stay, please contact us immediately. To be eligible for consideration of a full refund due to the condition of the property: the issue must be reported immediately after arrival; our management team must be given the opportunity to inspect and verify the concern; guests must allow us a reasonable opportunity to correct the issue; if the issue cannot be reasonably remedied, we will discuss appropriate compensation or refund options. If a guest requests a full refund, the property must be vacated within three (3) hours of check-in and remain unoccupied. Continued occupancy constitutes acceptance of the accommodations and prevents a full refund from being issued. Refunds for minor inconveniences or issues that are promptly resolved will be considered at the sole discretion of management.

Maintenance Response Times

We work with a network of licensed and insured vendors throughout Central Florida. Although many issues are resolved much sooner, some repairs require vendor scheduling, parts availability, HOA approval, or utility company assistance. We appreciate your patience and ask that guests allow us a reasonable amount of time—generally up to 24 hours for non-emergency maintenance—to coordinate repairs. Emergency situations involving guest safety will always receive immediate attention.

Pest Control Policy

All of our properties are enrolled in a professional, recurring pest control program and receive regular preventative treatments. Because our homes are located in Central Florida, a subtropical environment with lakes, wetlands, and abundant wildlife, it is normal to occasionally encounter insects such as: mosquitoes, ants, small spiders, palmetto bugs (occasional), and flying insects. This does not indicate an infestation.

Guests can help minimize insects by keeping exterior doors and windows closed, avoiding leaving food uncovered, promptly disposing of trash, and keeping patio doors closed when not in use. If you observe an unusual number of pests inside the home, please notify us immediately so we can inspect the property and arrange additional treatment if necessary. Refunds will not be issued solely because insects native to Florida are observed around or inside the property unless a verified infestation exists that substantially affects the habitability of the home.

Wildlife

Florida is home to a variety of wildlife, including lizards, frogs, birds, squirrels, raccoons, and other native animals. These animals are a normal part of the local environment. Guests should never feed wildlife or leave food outdoors, as this may attract animals.

Pool & Outdoor Areas

Outdoor areas are exposed to Florida's natural environment. Depending on weather conditions, guests may notice leaves, pollen, dust, small insects, and tree debris. These conditions do not constitute cleanliness issues. Pools are serviced on a regular schedule by licensed pool professionals.

Weather & Force Majeure

Florida weather can change rapidly. Heavy rain, lightning, tropical storms, hurricanes, and strong winds may temporarily affect amenities such as pools, internet service, cable television, electricity, and community amenities. These events are outside of our control and do not automatically qualify for refunds.

Internet & Utilities

Internet, cable, and utilities are provided as a convenience. While we work diligently to restore service as quickly as possible if an outage occurs, interruptions caused by utility providers or internet service providers are beyond our control.

Guest Cooperation

Guests agree to cooperate with reasonable requests for access when maintenance or inspections are required during their stay. Failure to allow access may delay repairs and may affect eligibility for compensation.

Communication

The fastest way to resolve any concern is by contacting our Guest Services team immediately through the booking platform or the contact information provided in your check-in instructions. Please do not wait until checkout to report issues that could have been corrected during your stay. Our goal is always to resolve concerns as quickly as possible so you can enjoy the remainder of your vacation.

Thank you for choosing Orlando Fun Rentals. We appreciate your cooperation and hope you have a wonderful stay.