Take Time to Be Kind Policy TAKE TIME TO BE KIND

We’re dedicated to giving every guest a great stay. If something isn’t right—an item breaks or a detail is missed—please let us know and we’ll resolve it promptly.

Kindness matters. Courtesy and respect help us fix issues faster and improve everyone’s experience. Sadly, post-pandemic travel has brought more disrespectful or aggressive behavior, and our team has taken the brunt of it.

We have a zero-tolerance policy for rude, abusive, or threatening conduct.

To prevent misunderstandings, please read all the materials we have provided. 

Before and during your visit, please review:

The full listing description and photos


All house rules


Confirmation emails and texts


Help articles in your iTrip guest portal

Most problems arise from missed information—a quick read can prevent confusion.

Thank you for taking the time to be kind and for helping us keep hospitality hospitable.

Service Animals To ensure the comfort of all guests (including your service animal) we ask that you please provide us with advance notification if service animal assistance is required.

Please let us know if there are any other special considerations we can arrange to make your stay more comfortable. 

 

How do I check in? You will check into Westgate Resort at the Front Desk and be given a key to your room.

What is the bed configuration? There is a total of 5 beds in this home: 

• A king bed in each bedroom for a total of 4 king beds.

• 1 queen pull out sofa bed in the living room.

Is there wifi access? Yes. Internet access is available as a courtesy service through the Westgate for the duration of your stay. 

Is daily cleaning included? No it is not. The cleaning fee covers only a departure cleaning on the day of your checkout.

However additional cleaning services are available and can be arranged as frequently as you would like for various charges (depending on the service you would like). Please let us know if you'd like more information.

Is this home ski in / ski out? Yes. This home is located in the Bison Lodge of the top-rated Westgate resort. Canyons access is just a hallway walk away. 

Are Cribs Available? Yes. They are available through Westgate resort. Just let us know if you'd like one in your room upon arrival and we'd be happy to help you arrange everything.

What is your cancellation policy? You may cancel up to 30 days prior to your check in date for a full refund less a $100 cancellation fee. If you cancel less than 30 days prior to check in there is no refund available. We encourage our guests to learn about the CSA travel insurance that we offer, it is a great protection for incidental cancellations. 

Do I have access to the WG pools & hot tubs? Yes, as our guest you have full access to all of the resort amenities. 

Please treat this privately owned home respectfully, as you would your own.

 

We kindly ask that you respect all neighbors.
Please observe the quiet hours indicated in your check-in instructions. Typically quiet hours are from 10 pm to 6 am; Failure to comply may result in fines.
Our policy strictly prohibits parties. Violations may result in additional cleaning fees AND immediate eviction without a refund.
Kindly remove your ski boots upon entering the house.
This is a non-smoking home. Violations may result in additional cleaning fees AND immediate eviction without a refund.
Unless otherwise indicated, the home is not pet-friendly. Please, no pets in the home or on the premises. 

No Large Parties No Party Policy

As indicated on the rental agreement, all iTrip Park City properties have a strict no-party policy. 

For everyone's safety, do not exceed the listed max occupancy of the home and amenities.

Unless otherwise listed, quiet hours are from 10 pm to 7 am. Please observe them and be respectful of the home and neighbors. 

All properties and homes are non-smoking. 

Parking rules must be followed. The city is very generous with its parking tickets and towing. 

Violations are subject to immediate eviction without refund. 

Please contact us if you have questions or concerns.

We appreciate your cooperation. 

How do I check in? You will check into Westgate Resort at the Front Desk and be given a key to your room.

Do I have access to the WG pools & hot tubs? Yes, as our guest you have full access to all of the resort amenities. 

Is parking included? Yes. Parking is available in a covered garage on a first come first served basis. Additional parking is available in an exterior lot. Valet parking is also available through the resort. 

Is daily cleaning included? No it is not. The cleaning fee covers only a departure cleaning on the day of your checkout.

However additional cleaning services are available and can be arranged as frequently as you would like for various charges (depending on the service you would like). Please let us know if you'd like more information.

Is there wifi access? Yes. Internet access is available as a courtesy service through the Westgate for the duration of your stay. 

Daily Cleaning Is cleaning included with my stay?

Cleaning is not included but it is available. Please contact us directly for rates and scheduling. 

Are Cribs Available? Yes. They are available through Westgate resort. Just let us know if you'd like one in your room upon arrival and we'd be happy to help you arrange everything.

Is there wifi access? Yes. Internet access is available as a courtesy service through the Westgate for the duration of your stay.