🏡 Welcome to Luxury Villa Allure!
We are delighted to host you and hope you enjoy a relaxing and memorable stay in beautiful Crete.
Please make yourself at home and treat the villa with the same care and respect as you would your own.
To ensure a pleasant experience for everyone, we kindly ask you to read and follow the house rules below.
⸻
✅ General Guidelines
- Please respect the villa, its furnishings and all facilities.
- Smoking, vaping and e-cigarettes are permitted outdoors only.
- Please keep doors and windows closed while the air conditioning is operating.
- Leaving the air conditioning running while doors or windows are open may cause damage to the units and unnecessary energy consumption.
- Before leaving the villa, kindly switch off all air conditioning units, lights and electrical appliances.
- Please report any damage, malfunction or maintenance issue immediately so we can resolve it as quickly as possible.
⸻
🏊 Swimming Pool Rules
For everyone’s safety and enjoyment, please observe the following:
- 🚫 No alcohol consumption in or around the swimming pool.
- 🚫 Food is not permitted in the swimming pool.
- 🚫 No diving, jumping or unsafe behaviour in or around the swimming pool.
- 🚫 Glass containers are not permitted in or around the swimming pool.
- 👶 Children must always be supervised by an adult.
- 🐾 Pets are not permitted in the swimming pool.
- 🧴 Guests are kindly requested to shower before entering the swimming pool whenever possible, as sunscreen and body oils may affect water quality and filtration systems.
- 🕙 Please respect the official quiet hours while using the outdoor areas.
- 🏖️ Pool towels are for pool use only and should not be taken to the beach.
- ⚠️ The swimming pool is used entirely at guests’ own risk.
♨️ Heated Pool
The heated pool is available upon request at an additional cost of €90 per day and applies to the entire duration of the stay.
Partial use (for selected days only) is not available.
If you wish to have the pool heated, please inform us at least 72 hours before your arrival so it can be prepared in advance and to avoid any misunderstandings.
Thank you for helping us keep the swimming pool safe, clean and enjoyable for everyone.
⸻
🌙 Quiet Hours (Greek Law)
To ensure a peaceful environment for everyone, guests are kindly requested to respect the official Quiet Hours established under Greek Law (Police Regulation No. 3/1996).
Summer Period (1 April – 30 September)
- 🕒 15:00 – 17:30
- 🌙 23:00 – 07:00
Winter Period (1 October – 31 March)
- 🕒 15:30 – 17:30
- 🌙 22:00 – 07:30
During these hours, guests are kindly asked to avoid loud music, shouting, parties or any activity that may disturb neighbouring residents.
We sincerely appreciate your cooperation.
⸻
🚽 Bathroom Use
To protect the plumbing and sewage system, please do not flush:
- Toilet paper
- Wet wipes
- Sanitary products (pads, tampons)
- Cotton buds
- Paper towels
- Toys or any foreign objects
🗑️ Please use the bathroom bins provided.
⚠️ Should a blockage occur due to improper disposal of prohibited items, guests may be responsible for plumbing repair costs, with a minimum charge of €200.
⸻
🌿 Water Conservation & Respect for Nature
Crete experiences seasonal water shortages, so we kindly ask all guests to help us protect this valuable natural resource.
- Turn off taps and outdoor showers after use.
- Avoid unnecessary water waste.
- Report any leaks immediately.
- Keep outdoor areas clean.
- Respect the surrounding wildlife and vegetation.
- Never discard cigarette ends or other flammable materials in the garden or surrounding countryside.
- Avoid any action that may create a fire hazard.
Thank you for helping us preserve the natural beauty of Crete.
⸻
❄️ Heating, Cooling & Electricity
- The villa is equipped with a heat pump system providing both heating and cooling.
- Please keep doors and windows closed while the heating or cooling system is operating.
- Leaving doors or windows open while the system is running may reduce efficiency and increase energy consumption.
- Before leaving the villa, please switch off the heating/cooling system, lights and electrical appliances.
- Do not leave electrical appliances operating unattended.
- Please do not overload electrical sockets.
- In the event of a power outage or electrical malfunction, please contact us before attempting to reset or repair any equipment.
- Guests must not interfere with electrical panels, heating systems, pool equipment or any other technical installations.
🪑 Furniture & Villa Equipment
- Please do not move indoor furniture outdoors.
- Please use all furniture, appliances and equipment responsibly.
- Indoor towels, blankets and bedding must not be used outdoors.
- Bathroom towels must remain inside the villa.
- Please report any accidental damage immediately so we can assist.
⸻
📹 Security Cameras
For the safety and security of our guests and the property, outdoor security cameras are installed and operate only to monitor the exterior areas of the villa.
No cameras are installed inside the villa or in any area where guests may reasonably expect privacy.
⸻
🐾 Service Animals
Pets are not permitted at Luxury Villa Allure.
The only exception is certified service animals, in accordance with applicable law and Airbnb policy.
Guests travelling with a service animal are kindly requested to ensure that:
- The service animal remains under the guest’s control at all times.
- The service animal is not permitted in the swimming pool.
- The service animal does not cause damage to the property or disturb neighbouring residents.
- Any waste is cleaned up immediately.
- The guest complies with all applicable Airbnb policies regarding service animals.
Thank you for your understanding and cooperation.
⸻
👥 Visitors & Parties
Only registered guests are permitted on the property unless prior approval has been granted by the host.
The maximum permitted occupancy is 12 guests.
🚫 Parties, events and loud gatherings are strictly prohibited.
🚫 Commercial photography, professional filming and organised photo shoots are not permitted without prior written approval from the host.
Unapproved visitors or gatherings may result in the immediate termination of the stay without refund.
⸻
🔥 Fire Safety
For everyone’s safety:
- Candles, fireworks and any kind of open flame are prohibited inside the villa.
- Smoking materials must be fully extinguished before disposal.
- If using the barbecue, never leave it unattended.
- Keep children and pets away from the barbecue.
- Ensure the barbecue is completely extinguished after use.
- Do not use the barbecue during strong winds or when local fire restrictions are in effect.
- 🔥 If using the fireplace, never leave a fire unattended.
- 🔥 Ensure the fire is completely extinguished before leaving the villa or going to bed.
- 🪵 Burn only clean, dry firewood. Do not burn paper, cardboard, plastics or any other unsuitable materials.
- 👶 Keep children away from the fireplace while it is in use.
⸻
♻️ Waste & Recycling
Please dispose of rubbish in the designated bins and help us recycle whenever possible.
- Do not leave rubbish inside the villa or outdoor areas.
- Please place rubbish only in the appropriate municipal bins.
- Do not leave rubbish bags outside the property entrance.
- Separate recyclable materials whenever possible.
Keeping the villa clean helps us provide every guest with an exceptional experience.
⸻
🚫 Illegal Activities
Any illegal activity, including the use of prohibited substances, is strictly forbidden and will result in the immediate termination of the stay without refund.
The property must not be used for any unlawful, dangerous or unauthorised commercial activity.
⸻
🔑 Keys
Please keep your villa keys safe during your stay.
A €100 replacement fee applies to any lost, damaged, broken, stolen, unreturned or otherwise unusable keys.
Please return all keys to the designated location before departure.
⸻
📍 Check-in & Check-out
Check-in: 15:00 – 23:00
Check-out: Before 11:00
Before departure, we kindly ask you to:
- Wash any used dishes.
- Dispose of rubbish in the appropriate bins.
- Turn off the heating/cooling system, lights and electrical appliances.
- Close and lock all doors and windows.
- Return all keys to the designated location.
Late check-out is available only with prior approval from the host.
🪪 Guest Registration (Greek Law)
In accordance with Article 111 of Law 4446/2016, as amended and currently in force, all short-term accommodation providers in Greece are required to collect and declare guest information through the AADE Short-Term Rental Registry.
The primary guest who made the reservation must provide the required identification details before or upon check-in.
All personal information is processed solely for compliance with Greek legal and tax obligations, in accordance with the GDPR and applicable Greek data protection laws.
Failure to provide the required information may prevent check-in, as required by Greek law.
⸻
🚨 Emergency Information
In case of an emergency:
- 🚨 European Emergency Number: 112
- 👮 Police: 100
- 🚒 Fire Service: 199
- 🚑 Ambulance: 166
Please also contact the host as soon as it is safe to do so.
⸻
🐱 A Note About the Neighborhood Cats
You may notice a few friendly neighborhood cats around the property.
While they are accustomed to visitors, we kindly ask that they are not allowed inside the villa and are not fed on the property, as this encourages them to return and may create inconvenience for future guests.
Thank you for helping us care for both our guests and the local community.
⸻
🙏 Thank You
Thank you for choosing Luxury Villa Allure.
We truly appreciate your respect for our home and your cooperation in following these guidelines.
Should you need any assistance during your stay, please don’t hesitate to contact us—we are always happy to help.
We wish you a wonderful stay and an unforgettable holiday in Crete! ☀️