🌵 WELCOME TO HORIZON HAVEN
At Splendor Homes, we believe clarity creates comfort. Horizon Haven is a high-style desert retreat located in a peaceful residential neighborhood. These house rules are designed to protect the home, your experience, and our neighbors. By booking, you confirm that you have reviewed and agree to these rules, which will be respectfully enforced.
🏡 Guests & Occupancy
• Maximum 13 registered overnight guests, including children
• All guests must be listed on the reservation prior to arrival
• No unapproved visitors or overnight guests at any time
• The home may not be used as a meeting point, staging location, or gathering place for off-site activities
• Violations may result in additional fees or reservation cancellation, consistent with platform policies
🚗 Parking
• Maximum 6 vehicles total
• 2 garage
• 2 driveway
• 2 street-side near posted signage
• Street parking permitted only near designated signage
• Do not block driveways, access roads, or neighboring properties
• Parking diagram provided in the Stay Guide
🔈 Noise & Neighborhood Respect
• Quiet hours: 9:00 PM – 8:00 AM (strictly enforced)
• No outdoor gatherings, music, or elevated voices during quiet hours
• Smart decibel sensors monitor sound levels (no audio recordings)
• This is a calm residential community; neighbor respect is essential
• Repeated complaints, excessive noise, or disruptive conduct may result in enforcement actions up to and including immediate cancellation, consistent with platform policies
🐾 Pets
• No cats due to severe allergy risk
• Dogs only, maximum 2 dogs under 60 lb, pre-approval required
• Pet fee must be processed prior to arrival
• Guests must clean up after pets promptly
🪜 Safety
• 4-story home with elevated decks; children must be closely supervised
• No weapons or firearms permitted anywhere on the property
• Fire features are decorative only; do not light or tamper
• Do not approach, feed, or interact with desert wildlife
🛁 Hot Tub Use
• Maximum occupancy: 4 guests at any time
• Use permitted between 8:00 AM and 9:00 PM only
• Quiet hours apply at all times while using outdoor amenities
• Children must be supervised at all times
• No glass containers, smoking, food, or beverages in the hot tub area
• Shower off oils, lotions, or sunscreen before entry
• Do not alter temperature, jets, covers, or system settings
• Towels provided for hot tub use must remain on property
• Guests must leave the hot tub clean and free of debris
*** Improper use, excessive noise, or failure to follow these guidelines may result in:
• Suspension or removal of hot tub access
• Additional cleaning or servicing fees
• Drain, refill, and system reset costs if misuse requires servicing***
Hot tub use is at the guest’s own risk and may be restricted or unavailable due to safety, maintenance, or neighbor concerns
🚭 Smoking & Vaping
• Smoking or vaping is not permitted anywhere on the property, indoors or outdoors
⏰ Check-In & Check-Out
• Check-in: 3:00 PM
• Check-out: 10:00 AM
• Early or late access requires written approval in advance
• Access codes may not be shared
📱 Communication Expectations
• Guests must maintain active communication through the booking platform
• Pre-arrival confirmation is required prior to check-in
• Guests must respond promptly to time-sensitive safety or property messages
• Failure to respond may result in restricted amenity access or reservation review
🎉 No Events or Commercial Use
• No parties, events, gatherings, photo shoots, filming, livestreams, or commercial activity
• Any daytime visitors must be disclosed in advance and require written approval
• Unapproved visitors or commercial use are grounds for cancellation
📷 Security & Monitoring
• Exterior cameras and smart noise sensors are active
• No cameras are located inside the home
• Tampering with monitoring devices or Wi-Fi systems may result in immediate cancellation
🧼 Care & Cleanliness
• Leave the home tidy and bag all trash before placing it in outdoor bins
• Use appliances, plumbing, and HVAC responsibly
• Only toilet paper may be flushed
• Excessive cleaning, specialized servicing, or drain and refill required due to misuse will be charged based on actual costs incurred, supported by documentation
📖 Stay Guide
• A full Stay Guide with safety details, parking diagrams, and home instructions will be provided prior to arrival or upon request before booking
💳 Costs & Processing
• Costs related to cleaning, damage, or rule violations are processed through the booking platform based on actual recovery expenses and supporting documentation
♿ Accessibility Notice
• This home includes multiple staircases and may not be suitable for guests with mobility concerns. Please inquire prior to booking
⚖️ Use & Liability
• Guests agree to use the home responsibly and understand that all on-site activities are undertaken at their own risk
• Failure to follow house rules may result in termination of occupancy rights consistent with platform policies and local regulations
• Travel insurance is recommended for personal belongings and trip coverage
✍️ Final Step: Please Confirm
To confirm you’ve read and agreed to these rules, please answer:
“What color feels like Tucson to you?”
Thank you for helping preserve the peace and beauty of Horizon Haven. 🌵