HOUSE RULES FOR SOL Y NIEVE

👉We want you to have a wonderful stay at Sol y Nieve and ask that you please review the following rules to ensure a safe, enjoyable, and respectful experience for you, our neighbors, and future guests. By booking this home, you agree to follow all guidelines below.

🚫Prohibited Items: The use of fireworks, firearms, illegal drugs, and hazardous materials is strictly prohibited on the property.

🧼 Cleanliness & Consumables: Please help us keep the home clean and pest free during your stay. Do not leave food out, as it may attract pests. We kindly ask that you remove shoes indoors, dispose of trash in the proper bins, and wash any used dishes before checkout. Occasionally, we may leave non expired consumables such as condiments or snacks from previous guests. Use of these items is at your own discretion, and the host assumes no responsibility for them.

👝NO HOLD OVER POLICY: You are not permitted to stay beyond your reservation dates without host approval. If you remain on the vacation rental property beyond the time and date of check-out, you agree and consent to be removed and locked out of the vacation rental property by host, its representatives, and/or law enforcement. You further consent to permit the host to remove your personal belongings to a location of the Host's choice, where you may retrieve them.

❄️ A/C Policy: To help keep the home comfortable and protect the A/C system from damage, please keep the thermostat between 70°F and 76°F. Please do not set the temperature below 68°F, as this may cause the unit to freeze and lead to damage. Thank you for your cooperation.

💄 Makeup: Please use the designated makeup towels provided to avoid staining the white towels. Your cooperation is greatly appreciated in helping us maintain the quality of our linens. Thank you!

🔒 Security, Safety & Cameras: Although this is a safe neighborhood, we kindly ask that you lock all doors and windows when leaving the home. Exterior security cameras may be installed at the front door or other exterior areas of the property for safety and security purposes only. There are no cameras inside the home or facing private interior spaces. Tampering with, disabling, or covering any security camera or safety device, including smoke detectors and carbon monoxide alarms, is strictly prohibited and may result in immediate termination of the reservation without refund. The owner is not responsible for any loss of or damage to guests’ personal belongings.

🤫 HOA Quiet Hours and Neighborhood Respect Being a good neighbor is especially important at this home. Sol y Nieve is located in a peaceful cul de sac within The Retreat at Jordanelle community, which has strict HOA quiet hour requirements. Quiet hours are from 9:00 PM to 8:00 AM and apply to all indoor and outdoor areas, including the patio and hot tub. This home is not intended for parties or events. Out of respect for our neighbors, no loud or excessive music is allowed at any time of day. Guests must keep voices, music, and all other noise at a respectful level at all times, as sound carries easily through the connected townhouse walls as well as throughout the neighborhood and surrounding mountain area. Any sound that carries beyond the property line or disturbs neighboring homes may be considered a violation. Repeated or excessive noise complaints, or any disturbance that violates HOA or community rules, may result in warnings, additional charges, HOA fines, or early termination of the reservation without refund. Please enjoy the space respectfully and keep music, conversations, and activities at a reasonable volume, especially outdoors. We have had issues in the past and want to be respectful of the neighborhood. Thank you for helping us maintain a good relationship with our neighbors.

💡 Energy Use & Eco-Friendly Practices: To help us keep costs down and pass those savings on to our guests, we kindly ask that you turn off lights and raise the thermostat when not in use or when leaving the home. We also encourage guests to conserve water where possible. Thank you for helping us care for the home and be kind to the planet.

❄️Winter Safety Requirements Snow and ice can accumulate quickly in this community. Please be cautious on walkways and near rooflines, as falling ice can occur in winter months. If you notice anything unsafe, please notify the host immediately

👥 Occupancy Limit: Only registered guests included on the reservation are permitted on the property unless prior written approval is given in advance. The home’s stated maximum occupancy must be respected at all times. Unauthorized guests and extra overnight occupants are not permitted unless approved prior to arrival. Any violation may result in additional charges, early termination of the reservation without refund, and any applicable HOA or community fines.

🚭No Smoking Policy: Smoking, vaping, marijuana use, and the use of any smoke producing substances are strictly prohibited inside the home. Smoking is only permitted outdoors and must take place at least 10 feet away from all doors, windows, balconies, patios, and entry points. Guests must properly dispose of cigarette butts and smoking materials. Any evidence of indoor smoking, including smoke odor, marijuana odor, ashes, cigarette butts, burns, residue, or stains, will result in an additional fee of $500 to $1,000, depending on the severity of the violation, to cover damage, deep cleaning, odor remediation, HOA fines or loss of revenue if the home cannot host the next guest. Any damage to outdoor furniture, cushions, or other exterior amenities caused by smoking, burns, ash, or improper cigarette disposal will also result in additional charges.

⚠️Damages: We understand that accidents happen. Please inform us immediately if anything is damaged during your stay. Prompt communication gives us the best chance to resolve the issue quickly and may help avoid additional charges if the damage is minor. Guests are responsible for any significant damage caused during their stay, including damage to the home, furnishings, linens, décor, amenities, or other property items. Failure to report damage may result in additional charges.

🛋️Furniture and Décor: Please do not move furniture or remove décor items from the home. This includes wall art, decorative accessories, area rugs, bedding accents, and any staged items placed throughout the property. If furniture or décor is moved during your stay, please return everything to its original location before departure. Any damage to furniture, décor, walls, or flooring caused by moving items may result in additional charges.

🔑 Keys and Access

Access to the property is provided through a smart lock.

Guests may not change any lock or install any additional locking devices on any door or window without prior written approval from the Host. If approval is granted, the Guest must provide the Host with a copy of all keys or access devices immediately upon installation.

Please do not share your door code with anyone outside of your approved reservation.

If a door code is compromised or access credentials need to be replaced due to guest actions, replacement costs may be charged to the Guest.

If the clubhouse key or garage clicker is lost, damaged, or not returned at check-out, a $75 replacement fee per item will be charged.

⛈️Weather Advisory: In the event of severe weather, please secure all outdoor furniture and ensure all furniture and grill covers are tightly secured. Please also make sure all windows and doors are properly closed and locked. Any damage caused by failure to follow these instructions may result in additional charges.

🥂 Bachelorette/Bachelor Stays: Bachelorette and bachelor groups are permitted, but this home is not a party or event space. All guests must follow the home’s quiet hours, parking rules, occupancy limits, and all other house rules at all times. No loud music is allowed at any time of day, and no parties, events, outside visitors, DJs, speakers, or excessive noise are permitted. Please do not pin or attach decorations to the walls if they may peel paint or create holes. Only use safe adhesive or painter’s tape during your stay. A fee may apply if paint is damaged or holes are left in the walls. Guests must treat the home and neighborhood with respect. Any violations, including noise complaints, unauthorized gatherings, property damage, or rule violations, may result in additional charges, early termination of the reservation without refund, and any applicable HOA or community fines. Please also refer to the quiet hours and neighborhood respect policy above.

♨️ Hot Tub Rules: We have an outdoor hot tub available for your use. Please note that it may be cold on arrival and can take a few hours to reach the optimal temperature. If you plan to use it, please turn it on when you arrive, if applicable. Please make sure the cover is back on after use.

Please also pay special attention to the hot tub safety rules below:

Hot Tub Safety Rules To ensure a safe and enjoyable experience, please follow these hot tub safety rules during your stay: ⭐ Shower Before Entering: Please shower before using the hot tub to help keep the water clean from sweat or lotions. ⭐ No Glass: Do not bring glassware into or near the hot tub area to prevent breakage and injury. Use plastic or non breakable containers instead. ⭐ Supervise Children: Children under the age of 14 must be supervised by an adult at all times while using the hot tub. ⭐ No Diving or Jumping: The hot tub is shallow, so diving or jumping is dangerous and strictly prohibited. ⭐ Limit Alcohol Consumption: Avoid excessive alcohol consumption while using the hot tub, as it can lead to dehydration and increase the risk of accidents. ⭐ Hydrate: Drink plenty of water to stay hydrated while using the hot tub. ⭐ Time Limits: Limit your soak time to 15 to 20 minutes to avoid overheating or dehydration. ⭐ Cover When Not in Use: Always cover the hot tub when not in use to help keep the water clean and prevent accidents. ⭐ No Electrical Devices: Do not use electrical devices such as radios, phones, or other electronics in or near the hot tub. ⭐ Pregnancy and Health Conditions: Pregnant women and individuals with heart conditions, high blood pressure, or other health concerns should consult a doctor before using the hot tub. ⭐ Temperature Control: Do not adjust the hot tub temperature. If you have any concerns, please contact us. ⭐ No Pets: Pets are not allowed in the hot tub. ⭐ Report Issues: If you notice any problems with the hot tub, please report them to us immediately.

By following these rules, you help ensure a safe and pleasant experience for everyone. Thank you for your cooperation and enjoy your stay!

⚠️ If the hot tub needs to be emergency drained due to improper use, a $200 fee will apply.

⚠️ Hair dye is not allowed. If hair dye causes staining or requires additional cleaning, a $250 fee will apply.

🔥 Fire Pit Rules: There is an outdoor propane fire pit available for your use.

How to Turn On: To start the fire pit, first turn on the propane tank. Then turn the control knob on the side of the fire pit slightly to release propane and use the provided wand lighter to ignite the flame.

Safety: ⭐ Never leave the fire pit unattended while in use. ⭐ Keep children and pets a safe distance away at all times. ⭐ Do not move the fire pit from its location. ⭐ Keep all flammable items, including cushions and blankets, well away from the flame.

After Use: ⭐ When finished, turn the fire pit off completely. ⭐ Be sure the propane tank is fully turned off as well. ⭐ Once cooled, place the fire pit cover back on securely.

Liability Disclaimer: Use of the fire pit is at your own discretion and risk. The host and property owner are not responsible for injuries, accidents, or damages resulting from improper use or failure to follow the safety guidelines above.

Enjoy cozy evenings by the fire and have a great stay!

🔥 Indoor Fireplace Safety: The indoor fireplace adds a cozy touch to your stay—we’re glad you get to enjoy it! Please follow these simple safety guidelines:

Usage Guidelines 🔥 Always turn off the fireplace when leaving the house or going to bed. 🔥 Do not leave the fireplace running unattended at any time. 🔥 Keep all flammable materials (blankets, pillows, paper, etc.) at least 3 feet away from the fireplace.

Thank you for using the fireplace responsibly and helping us keep the space safe and beautiful for everyone.

🎮 Game Room Rules Your game room includes a pool table, shuffleboard table, foosball table, darts, and two televisions for entertainment. To keep the space in excellent condition, please avoid placing drinks or food on the game tables. Do not sit, stand, or lean on any game tables. Children must be supervised while using the game room. All equipment should remain inside the room and be used only as intended.

🛏️Bunk Bed Safety Rules We want all guests—especially children—to be safe and comfortable during their stay. Please follow these important bunk bed safety guidelines:

Usage Guidelines: 🛏️ The top bunk: Only one person is allowed per top bunk 🛏️ The upper bunks are not recommended for children under 6 years old. 🛏️ No jumping, climbing, or rough play on or around the bunk beds. 🛏️ Do not hang or attach anything (e.g., belts, jump ropes, hooks) to the bed frame. This can create a serious strangulation hazard.

Safety Requirements: ⭐ Always use the guardrails on both sides of each upper bunk. ⭐ Use the ladder carefully and ensure it is securely attached.

Important Notes: ⭐ Bunk beds are for sleeping only—not for play. ⭐ A nightlight is recommended for safe navigation of the ladder in the dark.

Guests use the bunk beds at their own risk. The host and property owner are not liable for injuries resulting from misuse or failure to follow these guidelines.

🦶🏽 Boot Warmer and Mud Room Use The Zephyr gear dryer is designed for boots, gloves, helmets, and other cold weather gear. Please remove excess water or snow from gear before placing it on the dryer. Only approved items should be used with the machine. Always turn it off after use. Children should not use the gear dryer unsupervised.

🚗 Parking: The driveway accommodates 2 vehicles, plus 1 vehicle in the garage. HOA rules do not allow street parking or oversized vehicles such as RVs, trailers, or boats. Any HOA fines issued due to violations will be the responsibility of the guest.

🐾Pet Policy We love welcoming furry friends to our home! To help protect the property and ensure a comfortable stay for everyone, all guests traveling with pets are required to follow our pet policy.

Pet Approval and Fee Please add your pet to the reservation so the applicable pet fee is added.

Furniture and Beds Pets are not permitted on beds, couches, or other furniture. If you leave the home and cannot guarantee your dog will stay off the furniture, we kindly ask that you crate them or bring your own protective cover for the couch. If there is evidence of pets on furniture, an additional fee may apply, as special equipment may be needed for cleaning.

Carpeted Rooms and Supervision Pets should not have unattended access to carpeted bedrooms or other carpeted areas. Please keep the doors to all carpeted rooms closed whenever you are not home or unable to supervise your pet closely.

Cleaning Up After Your Pet Guests are responsible for cleaning up after their pets immediately, both inside and outside the home. All pet waste must be picked up and properly disposed of.

Before Checkout Please make sure all pet waste has been picked up from the property before checkout and that no pet related messes have been left inside the home.

Additional Cleaning or Damage Pet stains, pet waste, damage, or additional cleaning required due to a violation of the pet policy rules may result in additional charges.

Thank you for helping us maintain a clean, safe, and welcoming home for all guests!

👥 Occupancy Limit: Only registered guests included on the reservation are permitted on the property unless prior written approval is given in advance. The home’s stated maximum occupancy must be respected at all times. Unauthorized guests and extra overnight occupants are not permitted unless approved prior to arrival. Any violation may result in additional charges, early termination of the reservation without refund, and any applicable HOA or community fines.

👉Check Out Checkout time is 10 AM unless approved in advance. Late checkouts without permission will result in an additional fee as it disrupts the cleaning schedule.

🔥 Outdoor Grill: There is an outdoor propane grill available for your use. Please make sure you bring grilling utensils inside after use and place the grill cover back on once the grill has cooled.

Safety: ⭐ Never leave the grill unattended while in use. ⭐ Use long handled tools and heat resistant gloves to avoid burns. ⭐ Keep children and pets away from the grill area. ⭐ Lightly clean the grill after use to help prevent buildup and damage. ⭐ Make sure the propane is turned off completely after use. ⭐ Please report any issue or damage to the grill immediately.

Enjoy your BBQ and have a great time!

🏡Community Amenities Disclaimer Guests have access to the Retreat at Jordanelle clubhouse amenities, including the gym, summer pool, year round hot tub, and community trails. These amenities are maintained by the HOA, not the host. Temporary closures or maintenance issues are possible. Use of community amenities is at the guest’s discretion and responsibility.