• This property is strictly 100% smoke free and pet free, as some Guests and Owners have allergies to pets and smoke odor. Please help us keep it that way. Any violation of this rule will result in an immediate $1,000 cleaning fee charge as well as removal from the property so that it can be professionally cleaned, ozonated and deodorized.

• All guests (adults and children) must be included in the booking information and no additional Guests can be added to the reservation without advance approval from the Host. Additional Guest fees do apply for groups larger than 10 people. Enter the total number of adults and children when booking and the system will automatically display any extra guest fees if you have more than 10 Guests in your party. Additional Guests are an addition fee per night per Guest due to additional costs associated with cleaning, laundry/linen service and utilities. Max number of Guests that the property can comfortably sleep is about 14. The 3rd floor bunk room has two full-on-full bunks.

-Occupancy Policy. Adherence to occupancy policies and limits is strictly enforced. These policies are in place for your safety, as well as the protection of the vacation home and the vacation rental industry. Violation of these policies may, at Midway Vacation Properties option, result in immediate eviction with complete forfeiture of all monies paid. Or, the credit card on file may be charged for any additional occupants. Thank you very much for your cooperation.

• Guests must request in advance of arrival if they have any special requests, or questions, including to use a pack and play or high chair, or if additional bedding is needed for a larger group. Guests may also choose to rent baby amenity items from a 3rd party vendor and to put them in contact with the host so that the vendor can drop off the rented items.

• Guests are responsible to follow all House Rules set forth by the Zermatt Resort and in use at the pool area, spa, gym, tennis courts, etc. Guests may not bring in other people that are not part of the reservation to use Resort amenities. That is a violation of Zermatt Resort house rules. Only registered Guests on the reservation may have access to Zermatt Resort amenities.

• Guests are responsible for the Zermatt Resort key card and the garage door opener fob. Failure to return these items will result in additional fees to replace them. Both the key card and the garage clicker fob are on lanyards so they are easy to transport and return prior to checkout.

Thank you!

Your Satisfaction is our Goal! We are a full-service rental company and want to make sure you are as happy as possible with your vacation. If you experience any issues at all during your stay, please call us! We are usually able to resolve any issues over the phone within minutes. If not, we are happy to send someone to assist you in person.