CHECK-IN
Check-in is at or after 4:00 PM (EST / MST).
Early check-in may be available if the schedule allows and may incur an additional fee.
CHECK-OUT
Check-out is no later than 10:00 AM (EST / MST).
Extended or late check-outs must be approved in advance and may incur additional fees.
Unauthorized late check-outs will be charged $50 per 30 minutes, with higher fees possible during peak periods.
Check-outs after 1:00 PM require an additional night’s rent.
COMPENSATION AGREEMENT
If a property-related issue arises during your stay, SkyRun Vermont must be notified immediately so we have the opportunity to resolve the issue in a timely manner.
Compensation of any kind will not be considered unless SkyRun Vermont is made aware of the issue during the guest’s stay and given a reasonable opportunity to address it.
If SkyRun Vermont, in its sole discretion, determines that compensation is warranted, it may be issued during the stay or after departure, depending on the nature and timing of the issue. Compensation is not guaranteed and may include refunds, discounts, or credits only after a full assessment has been completed.
Failure to report an issue promptly may result in waiver of any right to compensation.
AGE & OCCUPANCY RESTRICTIONS
Guests must be at least 25 years old to rent a property from SkyRun.
SkyRun may request valid government-issued ID at any time as proof of age.
The individual who books the reservation must be present for the entire stay.
Maximum occupancy may not exceed the number of guests the property sleeps in beds.
Additional overnight guests may be allowed only if approved in advance and subject to an additional nightly fee, up to the property’s maximum occupancy.
Exceeding the approved occupancy is grounds for immediate removal without refund.
SMOKING
Smoking is strictly prohibited inside the property at all times.
Condo Associations prohibit smoking on complex grounds, balconies, and porches.
Tampering with or removing smoke detectors is illegal and will result in charges.
Violations are subject to a $300 fine, plus applicable cleaning charges, at SkyRun’s sole discretion.
PETS: Unless the property is specifically designated pet friendly, pets are prohibited in the property at all times (including Emotional Support Animals). Any evidence of pets discovered in or around the home will result in a $500 fine, plus charges for any damages sustained or extra cleaning required, at the sole discretion of SkyRun. We are committed to accommodating guests with disabilities and their service animals. In accordance with platform’s policies and the Americans with Disabilities Act (ADA). Emotional support Animals (ESAs) are not considered service animals under platform's policies. Service animals are welcome at our property, even if it has a "no pets" policy. No additional fees or deposits will be charged for service animals. Emotional Support Animals will accrue a pet fee.
LOCK-OUTS
After-hours lock-out service will incur a $100 charge.
LOST & FOUND
Guests are responsible for ensuring all personal belongings are removed at checkout.
Items left behind may be returned for a $35 handling fee, plus packaging and shipping costs.
SkyRun cannot guarantee that lost items will be found.
NOISE & DISTURBANCES
Guests must respect neighboring residents at all times.
Excessive noise, loud music, or disturbances — including vehicle noise, honking, or engine revving — are prohibited.
Quiet hours are from 9:00 PM to 8:00 AM.
KEYS & REMOTES
All keys, keycards, and remotes must be left inside the unit on the kitchen counter prior to departure.
Lost keys, keycards, or remotes will incur a $200 replacement charge.
HOT TUBS / SPAS
Guest use of any hot tub or spa is at their own risk. Hot tubs may pose risks to children without supervision, individuals with medical conditions, those who are pregnant, or anyone under the influence of alcohol, drugs, or medication.
Guests acknowledge that hot tub chemicals may cause skin or eye irritation, rashes, or other reactions, particularly in children.
By using the hot tub or spa, guests agree to waive any claims against SkyRun, its owners, contractors, employees, agents, and associated property owners for accidents, illness, or injury.
Guests are responsible for any damage caused by misuse or negligence. If the hot tub is contaminated due to failure to follow posted rules, a $200 remediation fee will be charged to drain, clean, refill, and service the system.
All hot tubs are serviced and chemical levels recorded prior to guest arrival.
PARTIES & EVENTS
No parties, weddings, receptions, or events are permitted unless explicitly approved in writing prior to booking.
Evidence of a party (including noise complaints, security reports, excessive trash, or damage) will result in charges for deep cleaning, repairs, HOA fines, and any costs required to restore the property.
COMMON AREAS & HOAs
Condos and townhomes are governed by third-party Homeowners Associations (HOAs).
Shared amenities (pools, hot tubs, gyms, parking, grills, etc.) may be unavailable due to maintenance, closures, or HOA restrictions beyond SkyRun’s control.
SkyRun does not guarantee amenity availability and does not issue refunds for HOA-controlled amenity closures.