HOUSEKEEPING RULES

Thank you for choosing us as your home away from home during your travels to the Rocky Mountains. We look forward to welcoming you and ensuring a most enjoyable visit. Our rules are simple. Everything in the house is for you to enjoy. Treat the house like it’s your own, apply common sense and you’ll be just fine. Our two main rules to keep in mind are: Rule #1: be mindful of your neighbors and the owners’ home Rule #2: don’t forget rule #1

Detailed housekeeping rules below: Check-in: After 4:00 pm Checkout: No later than 11:00 am (Late Check-out Fees: $50 per 30 minutes)

NO PARTIES. NO PETS. NO SMOKING

• Per condo bylaw: NO smoking (including cannabis, vaping or e-cigarettes) is permitted in the unit nor on the balcony. Smoking shall only be permitted in those outside designated areas. You may smoke 5 meters from an external door. Violation of the No Smoking policy can be subjected to a $250 fine by the city of Canmore.

• Remove outdoor shoes to avoid damage to the floor. Excess cleaning fee will apply if shoe prints are found on the floor or carpets. $50 charge/hour of extra cleaning if rules are not complied. Min. $50 charge.

• Do not leave any food scrapes or garbage outdoors. It will attract animals and pose danger. See map for garbage location.

• Do not use any fire hazards that may cause a fire alarm or serious damages to the property. False alarm of the fire alarm will be subjected to a $300 fine by the city of Canmore.

• Street parking is free in Canmore.

• No Pets are allowed on the premises to ensure all guests’ safety. Any signs of pets found will be subject to a deep clean fine of $550 + GST.

• Do not bring sports equipment into the suite at any time. Waxing is prohibited inside the building; Guests will be charged $250 in violation of this rule.

• Guests other than those included in the reservation shall not stay overnight. Any other person in the property is the sole responsibility of the Guest. Guests are not allowed to exceed the occupancy limit for the property.

• Respect your neighbors, this is a family oriented complex. Guests should not create excessive noise at a level that disturbs others; Code-enforced neighborhood quiet hours are from 10:00 pm – 7:00 am. You could be charged a fine by law enforcement.

• All the units are privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Homeowners are not responsible or liable for any lost or damaged items during your stay. By accepting this reservation, it is agreed that all Guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

• There is no daily housekeeping service. While linens and towels are included in the unit, please reuse your towels as there is no towel replenishment service. Stay-over cleans can be arranged for guests upon request, at Guest’s own expense.

• Water and Sewer: The property uses the city water and sewer system. The system is very effective, however it will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at any time. If it is found that feminine products have been flushed and clog the septic system, you could be charged damages of up to $500.

• All amenities and appliances provided in the unit are for you to use. Only use for their intended uses. Do not remove anything from property. If removed or broken, a replacement fee of the item's current retail price for the newest model or series will be charged plus $50 handling fee. Thank you, we appreciate your cooperation!

===================================================== CHECK-OUT INSTRUCTIONS

Check out time is 11 AM! Late Check-out Fees to be charged: $50 per 30 minutes!

The cleaning starts promptly after. The housekeepers need enough time to do their jobs for the same day check-in guests. Please follow these check-out instructions: • Run the dishwasher before you leave and wash pans and pots • Take out kitchen garbage • Round up recycle bottles and leave in the unit

Leave beds and linens as they are, the cleaners will take care of it. Lastly don’t forget to… • Sign out of your streaming accounts • Take all your belongings • Turn off lights • Lock up the front door and the back door