General Terms The terms of this agreement are:

1. The terms contained within this agreement.
2. The terms and conditions contained in any online rental agreement or confirmation.
3. Any condominium of homeowners’ association rules.
4. Should any conflicts arise, the terms of this agreement shall prevail.

Occupancy Maximum Occupancy. Maximum occupancy, not just for overnight guests, is two (2) guests per Bedroom. Permission for Two (2) additional guests requires prior written consent from Mgt. Co. Guest must be at least 25 years old or an active member of the military; an occupant of the Property; and, must ensure compliance with the occupancy terms by all members of the Guest’s party.

Payments & Charges Payment. 10% of the total charges is due at the time of reservation. We reserve the right to require copies of Guest’s driver’s license and the credit card charged. Credit Card Pre-Authorization. A $250 credit card pre-authorization is due at time of reservation for any additional charges that may apply. Balance. The balance of the amount due is due 4 weeks prior to the scheduled arrival date and will be charged to the credit card on file. And, Guest agrees that Guest’s credit or debit card can be charged for any additional amounts due under this agreement. Damage Waiver Program & Travel Insurance. The required damage waiver fees and optional travel insurance premiums are due at the time of reservation. See details at the end of the agreement. Non-Payment. Non-payment will result in forfeiture of deposit and cancellation of reservation. There are no refunds for unmet expectations resulting from weather, natural disasters, personal or other related reasons, including those listed herein. Reservations can be rescheduled, but not refunded, when required by law due to a mandatory evacuation of the rental property or legally-defined impracticality, impossibility, or frustration of purpose, provided it is rescheduled before the original scheduled arrival date, payment is made for any rate increase, and the new arrival date is within 1 year. Mgt. Co. reserves the right to cancel reservations and refuse service to anyone, to the extent permitted by law. Travel Insurance is recommended. Cancellation and Changes. There are no refunds for cancellations. Changes, when available, require approval and a $150 fee. Late Check-Out Fee. Guests who check-out after the designated check-out time or fail to fully vacate the premises, will be charged $50 for each hour or portion thereof of late checkout. Additional Charges and Forfeiture. Guest is not entitled to a refund, partial or otherwise, if removed or ejected from property for violation of this agreement. Guest will be charged what is agreed to be a nonpunitive amount as listed below for the following occurrences: • $500 for each unauthorized animal or each 4 hours or portion thereof of late checkout. • $150 for each invitee or licensee who is unauthorized or in excess of the occupancy limit, failure to return keys, passes, fobs etc. , violating terms concerning pool equipment, air conditioning, smoke detectors, outdoor furniture, cleaning including for dirty dishes and leaving trash or other items to be disposed, unreturned beach passes, and the non-emergency use of fire extinguishers. • The invoiced amount plus $25 for odor removal due to smoke or otherwise, to remedy fines issued, replacement of missing items, damages not covered by the Damage Waiver, stains, bed bug treatment, long distance phone calls, and pay-per-view purchases.

Grievance Policy Please contact us immediately with any complaints or concerns and we will do all we can within our policies and reason to accommodate you. That’s our guarantee! Guests have a duty to report any complaints and allow a reasonable time to cure.

Pool Policies Pool Heat. Pools may not heat to Guest’s desired temperature during colder weather and may take up to 48 hours to reach maximum temperature. When available, pool blankets should be in place when pool is not in use and neatly stored when not in use. There are no refunds for dissatisfaction with pool heat. Pool Safety. Running & diving are prohibited. Children, of any age, are not allowed in the pool area without supervision. When available, safety netting & pool alarms must be used at all times and doors must be kept closed & locked. Any safety concerns, including if any equipment, pool alarms, safety netting or locks, are not working properly must be reported immediately to Mgt. Co.

Animals Pet Policy. Pets are not allowed unless specifically authorized by Mgt. Co. in writing; subject to size & breed limitations; and, payment of a $150 pet fee. Emotional Support Animals (ESA’s). ESA’s are subject to the pet policy. Service Animals. “Service Animals, “as defined by §413. 08, Fla. Stat. (2017) and including animals in training, are exempt from this section. Accommodations for a service animal require notice to Mgt. Co. at the time of reservation. A person who knowingly and willfully misrepresents herself or himself as using a service animal or being qualified to use a service animal commits a misdemeanor of the second degree, punishable as provided in s. 775. 082 or s. 775. 083. Removal. The Mgt. Co. reserves the right to remove any animal for inappropriate behavior.

Noise Residential Area. The Property is in a residential neighborhood. Excessive noise at a level that disturbs the neighbors is prohibited. Code-Enforced Quiet Hours. Compliance with Code-Enforced Neighborhood Quiet Hours is required and the Guest is responsible for any fines resulting from a violation.

Health and Safety Concerns Lead. There are no known lead-based paint hazards on The Property. Wildlife. Florida wildlife may pose a danger so approach all wildlife & outdoor areas with caution. Bed Bugs. The Property has been inspected to ensure no bed bugs are present, so the presence of any bed bugs is presumed to have been caused by Guest unless Guest provides clear and convincing proof otherwise. Guest must vacate the property immediately without refund and pay for treatment to remove the bed bugs. Allergens and Aggravants. Houses are cleaned according to usual and customary accommodations standards by Mgt. Co. Guest assumes responsibility to remediate any symptoms resulting from allergies or aggravants, including but not limited to coughing and sneezing. Odor from seagrass, etc. is unavoidable. Smoking and Vaping. Smoking and vaping are prohibited on the Property, including outside. Fireplace Usage. All guests and third-party invitees are strictly prohibited from using any fireplace located on the Property. Candle Usage. Guests are prohibited from using candles, including outside.

Notice Notice to Mgt. Co. is proper only if emailed to info@keyvacationhomes. com and to Guest at the listed email address.

Property Access and Use Identification. All Guests must produce picture ID at time of reservation to verify guest identity. Access by Mgt. Co. Mgt. Co. and its agents may enter the Property as necessary to protect or inspect The Property; for repairs or services; for viewing by prospective buyers, or; for emergencies. Notice must be provided to extent reasonable under the circumstances. Parking. RV’s, trailers, campers, boats, buses, & all non-passenger vehicles are prohibited without prior written consent from Mgt. Co. Commercial Use. Commercial use of the Property is prohibited, including but not limited to, public events or productions. Air Conditioning. Guest cannot set the Air Conditioning below 75° or the Heat above 75°, change the fan from Auto, leave any doors or windows open, or leave the blinds open. Safe Use. Guest shall comply with all laws and rules affecting it. Fireworks, open flames, intoxication by occupants, and inherently dangerous activities are prohibited. Grills are used at Guest’s own assumed risk. Fire extinguishers must be used appropriately. Report chirping alarms, as they indicate low batteries in safety devices. Furniture cannot be taken outside. Alarms and smoke detectors cannot be tampered with. Use the overhead stove fan when cooking to avoid accidental activation of smoke detector. The quiet enjoyment of neighbors must not be disturbed. Social Functions on the Property. No parties, groups, gatherings, events, or other social functions are allowed unless specifically authorized by Mgt. Co. Upon a violation of this term, Guest agrees to vacate the Property, or be subject to removal by police. On-Site Services. Any on-site services outside of those provided by Mgt. Co. require written consent by Mgt. Co. before being allowed on the Property. Maintenance. Property will be inspected prior to Rental Period, to ensure that the Property is clean, and in good repair. Guest must provide notice of any problems within 24 hours of discovery or the time a reasonable person would have discovered the problem, or Guest waives any related claims. Responses shall be made as Mgt. Co. reasonably deems appropriate. Absent gross negligence by Mgt. Co. , faulty equipment, appliances, internet & phone services; bugs; noise, a warm refrigerator, a cold pool, or; inclement weather, and other similar complaints do not constitute breach of contract. Service charges resulting from a false report by Guest, as reasonably determined by a service provider, shall be charged to Guest. Cleanliness. There is no daily maid service. Garbage. Guest must keep trash and recyclables separated by the designated bins. Guest must take trash and recycling to the curb the night before assigned pickup days. Guest should consult the house directory for exact dates and questions. Departure. Upon departure, Guest must wash the dishes, place used bed linens in a pile by the washing machine, place garbage in the outside trashcan, and lock and secure all doors and windows.

Party Responsibility Risk of Loss. Each Party shall be responsible for loss, damage, or injury caused by his/her/its own negligence or willful conduct, or concerning Guest, also caused by members of Guest’s party and Guest’s licenses & invitees. Insurance. Each party must carry appropriate insurance. Lost or Stolen Property. Mgt. Co. is not responsible for lost or stolen property. Guest agrees that personal property left on Property at the end of Rental Period shall be deemed abandoned if good faith attempts to return it fail. Default Status of Persons. Guest agrees that all persons on Property have transient status pursuant to § 82. 045 Fla. Stat. (2017). Grounds for Removal. Guest agrees The Mgt. Co. has the right to remove any persons in violation of § 509. 141 Fla. Stat. (2017). And, Guest agrees to vacate and agrees the Mgt. Co. has the right to remove Guest and Guest’s party for breach of this agreement. Remedies. The sole remedy for failure to provide reserved accommodations is a prorated refund. There are no free upgrades due to unavailable accommodations. Waivers. Mgt. Co. warrants property quality only to the extent it satisfies legal and contractual requirements, notwithstanding any pictures and presentations otherwise which, despite Mgt. Co. ’s reasonable efforts otherwise, could be construed as not being not as described. And Guest waives his or her right to claim the property was not as described. Replacement Cost. Guest will be charged for replacement cost and administrative fees required as a result of Guest’s breach, negligence or willful conduct.

Legal Terms Entirety. This is the entire agreement, superseding all related previous negotiations, agreements, and UCC implied terms. Headings. Headings are solely for convenience, do not constitute part of the agreement, and do not affect its interpretation. Interpretation. This agreement shall not be construed in favor of the non-drafting party. Modification. Only Wallace Marriott has authority to modify this Agreement, which must be in writing. Assignment. Any attempted assignment, delegation, or sublease of this Agreement is invalid. Severability. If any provision of this Agreement is invalid or unenforceable under governing law, it shall, to the extent possible, be construed or applied in such a manner as will permit enforcement; otherwise this Agreement shall be construed as if that provision had never existed. Warranties. No warranties exist unless expressly stated herein. Discretion. Mgt. Co. has sole discretion concerning determination of breach or remedy, subject to good faith and adherence to usual and customary practices in the vacation home market. Reliance. Guest acknowledges that he/she/it has not relied upon any current or prior representations or understandings and waives any related rights or claims. Performance. Mgt. Co. is excused from performance when made impracticable by the occurrence of a contingency, the non-occurrence of which was a basic assumption on which the contract was made. Waiver. No breach of this Agreement will be waived without the express written consent of the Party not in breach. Remedies. The exclusive remedy for breach of this contract is limited to actual financial losses, and, as governed in this agreement, reasonable attorneys’ fees & costs, which is agreed to be an adequate remedy. Regardless of the failure of the exclusive remedy, Mgt. Co. will not be liable for consequential or incidental damages. Liquidated Damages. The parties agree liquidated damages in this agreement constitute non-punitive and difficult to forecast damages. Chargebacks. Guest waives any right to dispute a credit or debit charge, request or demand a chargeback, or dispute that a detailed item description was provided, contact information was clearly and prominently displayed, and grievance policy instructions were provided. Forum. For litigation between the parties, unless subject to arbitration, the Ninth Judicial Circuit of Florida shall be the exclusive forum for any claims related to this agreement unless there exists exclusive Federal jurisdiction, in which case it shall be the U. S. Dist. Ct. for the Middle Dist. of FL. Choice of Law. Claims shall be governed by the laws of FL to the exclusion of all other laws, conflict of law principles, and legal theories. The parties waive their rights to a jury trial. Attorney’s Fees. The Mgt. Co. shall be entitled to reasonable attorneys’ fees and costs from the Guest for defending chargeback demands, negative public, social media, BBB claims, administrative, or other complaints and arbitration, litigation arising out of this agreement or otherwise. Hold Harmless & Defend. Guest agrees to hold harmless and defend Mgt. Co. and its agents against any third-party complaints. Indemnity. Guest agrees to indemnify Mgt. Co. for the reasonable cost to defend and any payments made to settle any third-party claims including those made by members of the Guest’s party and invitees & licensees of Guest on the Property. Third Party Beneficiaries. No party has third-party beneficiary rights under this agreement as any benefits received are merely incidental. Data Usage. Guest consents to the use by Mgt. Co. of its data, subject to governing law.