🏡 A Few Friendly Guidelines (AKA: How to Be an Awesome Guest)
🛠 If You Use It, Respect It
If you open it—close it.
If you borrow it—return it.
If you turn it on—turn it off.
If you make a mess—clean it up.
If you move it—put it back.
Basic stuff, but it goes a long way.
🔧 Resolving Issues & Refund Policy
We fix problems—we don’t hand out refunds for fun.
If something comes up, message us right away. We’ll take action to get things back on track. If a guest refuses our help or reports issues only after check-out, they forfeit any right to compensation. If you leave early without an approved change to your reservation, no refund will be provided.
❌ Cancellations
You can cancel any time before or during your trip, but charges apply per the cancellation policy shown in your reservation. Leaving early without an approved alteration = no refund. If your reservation is canceled during your stay (by you, the platform, or us), the stay is over. Guests must vacate the home within 30 minutes. Staying longer = $100/hour + 3x nightly rate, and we reserve the right to notify authorities and pursue legal action if necessary.
🔑 Access
Our team may occasionally need to enter the property for maintenance. We’ll always be respectful and aim to give notice in advance.
⏰ Check-In
Check-in time is listed in your booking.
Want early check-in? We may be able to accommodate for $25/hour. Message us after 9 AM on the day of arrival with your request. If approved, we’ll send a payment link and your early access code.
⏳ Checkout
Check-out time is firm. Need a little extra time? Message us by 10 PM the night before, and we may approve late checkout for $25/hour (up to 4 hours).
Unauthorized late checkouts = $100/hour + 3x the daily rate, and may result in removal to prep for incoming guests.
👥 Occupancy
Do not exceed the maximum number of guests. Extra guests will be charged $300 per person per day.
🧹 Damages & Missing Items
If something breaks or goes missing, we’ll ask you to cover the cost and any fees for replacement. Thanks for helping us keep the home in great condition.
💸 Discounts
Our pricing is simple, honest, and competitive.
Best rates are always listed online
Weekly/monthly stay discounts apply automatically
Returning guests get 5% off
🧽 Housekeeping & Excessive Cleaning
We clean before your arrival and after you leave. If an excessive mess is left behind, an extra cleaning fee will apply.
🗝 Lost Keys
Keep all keys/devices safe:
$250 for lost electronic FOBs
$250 for lost garage remotes
$50 for lost standard keys
🚫 Liability
Use caution around stairs, loft ladders, and sharp corners. We’re not responsible for injuries, accidents, or lost items during your stay.
🎒 Luggage Storage
We don’t offer on-site luggage storage. Services like Bagbnb or Radical Storage can help—check them out online for convenient drop-off locations nearby.
👶 Minimum Age
The reservation holder must meet the minimum age listed in the booking.
🔇 Noise & Behavior
This is a peaceful property—not a party pad. No loud noise or music, indoors or outside.
Noise is monitored with privacy-compliant NoiseAware devices, and outdoor cameras operate 24/7. If a party or disruptive behavior occurs, you’ll be asked to leave and charged accordingly.
📦 Packages & Mail
Please do not send mail or packages to the property. Use Amazon Lockers, UPS, FedEx, or USPS hold-for-pickup services instead.
🚗 Parking
If you have a reserved space, only park there and ensure your parking pass (if required) is visible. Unauthorized parking may result in towing at your expense.
🐾 Pets
Some homes are pet-friendly—check your listing to confirm.
If allowed:
$199 fee for up to 2 pets
$398 fee for 3–4 pets
No pets on furniture
Clean up any shedding
Damage or extra mess = additional fees
🚭 Smoking
No smoking or vaping—indoors, patios, outdoor spaces, or anywhere on the property.
Evidence of smoking = $500+ charge. Tampering with smoke detectors is illegal and also subject to $500+ charge.
🧾 Terms of Stay
Check-in and checkout dates are stated in your booking. You agree to vacate at checkout or immediately if the reservation is canceled (by any party).
Overstaying = $100/hour + 3x nightly rate, plus possible police involvement and legal action.
👥 Third-Party Bookings
The person booking must be the one staying and present at check-in with a valid ID that matches the reservation.
Booking for a company? No problem—but we won’t share access info with anyone except the reservation holder.
💬 Final Note
Thanks for reading through! We know it’s a lot, but it’s all here to help ensure you have a smooth, safe, and five-star stay. We’ve poured a lot of heart into this place and truly look forward to hosting you. Whether you're here to relax, explore, or just escape for a bit—our home is yours to enjoy. If everything sounds good, go ahead and book—we can’t wait to welcome you! 🙌