We want our guests to have an amazing summer at Donner Lake. Please read the information below, to ensure this property is a great fit for you and your guests.

By proceeding with the reservation and entering the property, Guest(s) and all other persons material to the reservation acknowledge and accept the following Rules & Policies, without exception.

1. Check-In / Check-Out Policy Whenever possible, we will be happy to accommodate early check-in and late check-out requests, within reason. In June, July, August, and during Holidays, this may not always be possible, but please do ask. Unauthorized late check-outs will result in a Schedule Interruption Fee of $150 per hour. The cleaning services cleaning team may not enter the property following check-out, with or without your permission, until all guests and all belongings have vacated the property.

2. Maximum Occupancy The total number of Guests MAY NOT EXCEED 8 (EIGHT) ADULTS AND (2) CHILDREN, FOR A MAXIMUM TOTAL OF (10) PERSONS OF ANY AGE AT ANY TIME. Occupancy limitations are governed by City and County ordinances, as well as Fire Department regulations. Violations of this policy place the Property Owner’s Short Term Rental Permit at risk. Should the maximum occupancy exceed the limitations at any time during your stay, an immediate $1,500 per additional person County Ordinance Penalty Fee will be assessed, your reservation will be immediately terminated, and you will forfeit all fees paid.

3. Pet Policy THIS PROPERTY IS EXEMPT FROM PERMITTING ANY ANIMAL OTHER THAN NO MORE THAN TWO (2) DOGS. Cats, birds, etc., irrespective of their class as a service or support animal are prohibited due to property owner’s allergies. The appropriate exemption documentation is on file with the applicable booking platform. ***** Your dog(s) must be crated if left in the house alone for more than 10 minutes. Guests are responsible for providing the dog crate(s) for this purpose. ***** Barking, howling, crying, and/or other prolonged noise is prohibited at all times, and specifically while the dog is left in the house alone. This neighborhood and the Tahoe-Donner Community in general, are VERY sensitive to pet owners who do not pick up their pets’ waste or “leave the baggie to be picked up on the way back”. It is against the ordinances of Placer, Nevada, El Dorado, and Washoe County to leave pet waste anywhere (even in the forest). Due to the sanitary nature of our cleaning service’s responsibilities, an additional $125 pet waste removal fee will be charged if a pet waste complaint is received regarding your stay or if pet waste is found anywhere on the property.

4. Maximum Parking This home allows a maximum of three (3) vehicles without prior authorization. Street parking is not available in this neighborhood, and additionally may not be permitted by local laws. Guest(s) accept full responsibility for vehicle damage, theft, fines, or loss while on or off the property. YOU CANNOT ACCESS THE SLOPED DRIVEWAY OR SURROUNDING SLOPED ROADS WITHOUT 4WD/AWD AND SNOW TIRES IN THE WINTER MONTHS.

5. No Smoking Smoking (including vaping) is not allowed anywhere on the property—inside or out. Should a violation of this policy occur, an immediate $500 remediation fee will be assessed, your reservation will be immediately terminated, and you will forfeit all fees paid.

6. Quiet Hours Quiet hours are between 9 PM and 8 AM. Quiet is defined as the absence of voices, music, and other noises anywhere outside of the residence. The County Ordinance Enforcement Officers and the neighboring community are extremely sensitive to the strict enforcement of this policy. Response to a noise violation report may result in a $1,500 County Ordinance Violation Fee. In addition, should a violation of this policy occur, your reservation will be immediately terminated, and you will forfeit all fees paid.

7. Trash & Recycling This is bear country. We love and respect them, and everyone must accept responsibility for keeping them alive and the property damage-free. The Lake Tahoe Community is highly sensitive about the responsible disposal of trash and any type of wildlife attractant(s). Local residents routinely report violators to the local Sheriff’s Department, without warning. Bears that enter a residence, garage, or vehicle are subject to euthanasia by the Department of Fish & Game. Please know that it is against State Law to leave any type of trash or wildlife attractant unattended. Therefore, all trash and recycling must always be securely placed inside the locked bear box at the end of the driveway). Overflow garbage and recycling must be taken off-site by the Guests and never left in a garage, vehicle, near a door or window, or any other unsecured outdoor location. Guests assume financial responsibility for all violations of the law. Local and State fines for improper storage and/or disposal range between $1,500 and $5,000 per occurrence. In addition, should a violation of this policy occur, your reservation will be immediately terminated, you will forfeit all fees paid, and the Property Owners will be entitled to reimbursement by the Guests for loss of revenue due to revocation of their Short Term Rental Permit.

8. Housekeeping and Check Out Practices Your cleaning fees cover a standard level of service, including floors and surfaces, linen changes, and laundry processing. Unlike a hotel, this is a personal residence, and as such, the cleaning fee does not accommodate excessive or unanticipated services not typically required for a residential stay. Thank you for caring for this property as if it were your own.

After you check out of the property, there may be a period of time before the cleaning service arrives. Our bears are very motivated by homes with accessible food and trash smells (even when the doors and windows are closed), so we kindly ask that Guests please: (1) Return all indoor and outdoor furniture to their original locations/positions. (2) Leave used beds unmade (no bedding on the floor, please). (3) We appreciate you collecting all dirty towels and placing them near the washing machine - we always love it when guests start the first load when they leave. (4) Secure all remaining trash in the bear box or dumpster provided, ensuring the door is firmly closed and locked. (5) Load the dishwasher with any remaining dirty dishes and start the wash cycle. We don’t want to put any undue pressure on Guests to do our job. We hope you understand because when a bear breaks into a home, they are not eligible for a “second chance” or relocation option (not to mention the damage to the property).

9. No Guarantee of Services Our WiFi and electricity are reliable. Although rare, unpredictable conditions may cause occasional outages (this is the Sierra Mountains). Likewise, indoor and outdoor amenities that are listed in this posting and depicted in the photos are subject to seasonal, operational, and/or functional availability. Interruptions or lack of availability of any of these services and/or amenities do not alter the terms of the Rental Agreement.

10. Security Cameras As a function of our bear awareness, your safety, and the security of the property, exterior-only motion-activated security cameras may monitor the front door, driveway, side yards, and other common areas. Tampering with or disabling cameras is strictly prohibited and will result in immediate termination of your reservation and forfeiture of all fees paid.

11. Property & Property Use This property is for residential vacation use only. Events, commercial activities, subletting, or transferring your reservation to another party are not permitted. In the unlikely event of eviction or other actions required to enforce the Rental Agreement Rules & Policies, an hourly administrative fee of $35 per hour will be charged to the Guests.

12. Reservations For weekend stays, all Friday night reservations must include the following Saturday night. Reservations that exceed twenty-nine (29) days cannot be approved prior to (1) submission of a State Applicable Residential Lease Application, to include but not be limited to written proof of income and performance of a credit check to confirm a credit score of 720 or higher, and (2) execution of a State Applicable Residential Lease Agreement. Payment for the cost(s) of completing any of these requirements shall be made by the applicant(s), upon demand. Note that security deposits and other upfront fees may apply.

13. Cancellation Policy Our cancellation policy is STRICT. A maximum refund of 50% is available for cancellations made at least sixty (60) days in advance. An additional 4% of your total reservation may be deducted from any eligible refund to cover the costs of non-refundable credit card fees charged by the platform.

14. Accidental Damage Protection We need Guests to report any damage so that we can ensure the property is maintained in a safe and rentable manner. To encourage Guests to report damage when it occurs, a non-refundable accidental damage protection plan, issued by Safely, has been included in the price of your reservation. Under this plan, you will not be held responsible for paying for accidental damage or loss to the rental property resulting from you or others in your party, for up to $3,000. This plan does not cover intentional, negligent, willful, or wanton acts. This plan does not cover the personal property of Guest(s) or any other person(s) material to the reservation. Excessive pet hair is specifically NOT covered under this policy. In addition, this policy does not provide coverage related to the health or safety of your pet.

15. Guest(s) Assume All Risks and Uncertainty Traveling to the Sierra Mountains involves inherent risks and uncertainties year-round. Guest(s) and all other persons material to the reservation assume full responsibility for any risks and consequences associated with their travel and stay. To mitigate potential financial liability, all Guests are strongly advised to purchase "cancel for any reason" trip insurance. The inherent risks and uncertainties of travel to and staying at this property include, but are not limited to:

• Weather Conditions: Snow, inclement weather, and related hazards/delays.
• Natural Disasters: Wildfires, earthquakes, and other unpredictable natural events.
• Air Quality: Variability due to environmental factors.
• Road Conditions: Unexpected closures, construction, traffic, and delays.
• Health and Safety: Public health policies, personal health events, and emergencies.
• Service Interruptions: Limited, intermittent, or unavailable access to any described or depicted amenities.
• Natural Hazards: Falling pinecones, bear encounters, and other wildlife interactions.
• Compliance Violations: Guest eviction due to breach of the Rental Agreement and/or Rental Rules & Policies.
• Other Circumstances: Any situation beyond the control of the Property Owner(s) or Host(s). By proceeding with the reservation and entering the property, Guest(s) and all other persons material to the reservation acknowledge and accept these risks as inherent to travel in the Sierra Mountains and agree that the Property Owner(s), Host(s), and their agents or assignees shall not be held liable for any resulting inconvenience, loss, or damage.

16. Indemnification and Hold Harmless The Guest(s) and all persons material to the reservation hereby agree to indemnify, defend, and hold harmless the Property Owner(s), Host(s), and all affiliated agents, representatives, contractors, and assignees (collectively, “Released Parties”) from any and all claims, demands, causes of action, damages, losses, liabilities, injuries, or expenses — including, but not limited to, attorney’s fees and court costs — arising out of or resulting from any injury, accident, illness, death, loss, or damage to person or property sustained by any guest, visitor, invitee, pet, vehicle, or belongings while on or around the property. This indemnity includes, but is not limited to, any harm or damage(s) resulting from:

• Weather Conditions: Snow, inclement weather, and related hazards/delays.
• Natural Disasters: Wildfires, earthquakes, and other unpredictable natural events.
• Air Quality: Variability due to environmental factors.
• Road Conditions: Unexpected closures, construction, traffic, and delays.
• Health and Safety: Public health policies, personal health events, and emergencies.
• Service Interruptions: Limited, intermittent, or unavailable access to any described or depicted amenities.
• Natural Hazards: Falling pinecones, bear encounters, and other wildlife interactions.
• Compliance Violations: Guest eviction due to breach of the Rental Agreement and/or Rental Rules & Policies.
• Other Circumstances: Any situation beyond the control of the Property Owner(s) or Host(s). The Guest(s) and all persons material to the reservation of this property acknowledge and agree that the property is located in a mountainous region where environmental and safety risks are inherently unpredictable and beyond the control of the Host. By proceeding with the reservation and entering the property, all Guests and persons material to this reservation accept these terms and waive any right to pursue claims against the Released Parties for any event(s).