ESPAÑOL--- ONLY REGISTERED GUESTS Only people included in the reservation can stay at the property. Additional guests must be authorized in advance and, if applicable, cover the corresponding fee. Unauthorized guests may result in a cancellation of the reservation.

PARTIES AND EXCESSIVE NOISE ARE NOT ALLOWED No parties, events, or excessive noise allowed. Please respect our neighbors and maintain a reasonable noise level at all times, especially during hours of rest. Failure to comply with this rule may result in the cancellation of the reservation without the right to refund.

NO SMOKING Smoking is strictly prohibited inside the apartment and in any area of the building. Failure to comply with this rule will result in a $150 charge.

NO PETS: No pets allowed

CARE OF THE PROPERTY Please treat the apartment as if it were your own home. Any damage, missing item or wear and tear outside of normal use will be the responsibility of the guest. If something is damaged during your stay, please let us know as soon as possible so we can resolve the situation.

CLEANING Routine cleaning after checkout is already included in the cost of the reservation. However, excessive cleaning needs, including permanent stains, excessively dirty upholstery, excessive grease buildup, or similar conditions outside of normal use, may result in additional charges.

TOILET OBSTRUCCIONES Please do not flush paper, wet wipes, sanitary products or any other object in the toilet. If an obstruction occurs during your stay and the intervention of a plumber is necessary, the cost of service (normally around 1,300 MXN) will be the responsibility of the guest.

EMERGENCY KEYS AND OPENINGS Guests are responsible for holding their keys. If the keys are lost or left inside the apartment, a service charge of MXN 500 will be applied for attendance during regular hours. If the incident occurs during the night or early morning, it may be necessary to request an emergency locksmith, whose costs (typically around MXN 1,500) will be the responsibility of the guest.

SECURITY Please make sure to properly close both the apartment door and the main building entrance when entering or leaving the property.

COMMON AREAS Please do not leave personal belongings, furniture, chairs, tables or other objects in the common areas.

ILLEGAL ACTIVITIES Illegal activities, illicit substance use, and any conduct that affects the safety, tranquility, or well-being of other residents are strictly prohibited.

RESPONSIBILITY FOR THE RESERVATION The person who booked is responsible for ensuring all guests abide by these house rules.

MANDATORY GUEST REGISTRATION As required by the applicable law in our city, all guests staying at the property must send their official identification and complete the registration form prior to their arrival at the accommodation. In the case of minors, in addition to validating their identity with an official document, it will be necessary to establish the kinship or relationship they have with the adult registered as the responsible party.

NON-COMPLIANCE WITH THE RULES Failure to comply with any of these rules may result in the cancellation of the reservation without the right to refund. ENGLISH---- REGISTERED GUESTS ONLY Only the number of guests included in the reservation may stay at the property. Additional guests must be approved in advance and, if applicable, the corresponding fee must be paid. Unauthorized guests may result in the cancellation of the reservation.

NO PARTIES OR EXCESSIVE NOISE Parties, events, and excessive noise are not permitted. Please respect our neighbors and keep noise to a reasonable level at all times, especially during nighttime hours. Violations may result in the cancellation of the reservation without a refund.

NO SMOKING Smoking is strictly prohibited inside the apartment and throughout the building. A fee of USD 150 will apply if this rule is violated.

NO PETS Pets are not allowed.

RESPECT FOR THE PROPERTY Please treat the apartment as you would your own home. Any damage, missing items, or unusual wear beyond normal use will be the guest's responsibility. If something is damaged during your stay, please let us know as soon as possible so we can help resolve the situation.

CLEANLINESS Routine cleaning after check-out is included in your reservation. However, excessive cleaning requirements, including permanent stains, heavily soiled upholstery, excessive grease, or similar conditions beyond normal use, may result in additional charges.

TOILET BLOCKAGES Please do not flush paper products, wipes, sanitary items, or any other objects down the toilet. If a blockage occurs during your stay and a plumber is required, the cost of the service (typically around MXN 1,300) will be the guest's responsibility.

KEYS & LOCKOUTS Guests are responsible for keeping track of their keys. If keys are lost or left inside the apartment, a service fee of MXN 500 will apply for assistance during regular hours. Overnight lockouts may require an emergency locksmith, and any associated costs (typically around MXN 1,500) will be the guest's responsibility.

SECURITY Please ensure that both the apartment door and the building entrance are properly closed whenever entering or leaving the property.

COMMON AREAS Please do not leave personal belongings, furniture, chairs, tables, or other items in common areas.

ILLEGAL ACTIVITIES Illegal activities, illicit substances, and behavior that disturbs the safety, comfort, or well-being of other residents are strictly prohibited.

RESPONSIBILITY FOR THE RESERVATION The person who made the reservation is responsible for ensuring that all guests comply with these house rules.

MANDATORY GUEST REGISTRATION Under the applicable regulations in our city, all guests staying at the property are required to submit their official identification and complete the registration form prior to their arrival at the accommodation. In the case of minors, in addition to identity verification through an official document, it will be necessary to state the relationship they have with the adult registered as the responsible party.

FAILURE TO FOLLOW HOUSE RULES Violation of these rules may result in the cancellation of the reservation without a refund.