General Rules

• No additional guests allowed of those registered in the reservation
• It is not allowed to hang clothes on the balconies
• External Suppliers: For the entry of suppliers contracted directly by the guest, a refundable deposit of $500 USD will be requested to ensure the care of the property

Gym Rules

• Fitness Center hours are from 6am to 10pm Monday to Sunday
• It is mandatory to use towel and appropriate clothing
• No swimsuit, no shirt and/or barefoot
• Children under 13 years old must be accompanied by an adult
• Glass containers are not allowed
• The use of noise-producing apparatus is not allowed, this includes speakers
• The equipment that was used must be returned to its place
• No appliance moving

Pool Rules

• Swimming pool hours are from 7:00 am to 8:00 pm from Monday to Sunday
• Eating, smoking and/or drinking alcohol is not allowed inside the pool
• No glass containers allowed throughout the roof top area
• It is forbidden to introduce electronic equipment in the pool
• Any child under the age of 10 must enter the pool under the supervision of an adult
• The pool does not have a life buoy so the use is at the exclusive risk of each user
• It is forbidden to put essences or soap inside the pool

Laundry The building has a laundry area available at no additional cost, so you can wash comfortably during your stay. The use is carried out by assigned shifts and the laundry hours are: Monday-Friday: 9:00 am to 5:00 pm Saturday: 9:00 am to 2:00 pm

Laundry products are not included, so we recommend bringing your clothes or purchasing them from a nearby store.

• 🧺 Use of sheets and towels For your comfort, we leave cotton pads makeup removers and bath mats. We ask them to use them to avoid stains or damage on linens and towels.

In case of detecting excessive dirt or irreparable damage, an additional charge will be charged at checkout for the replacement of the items.

Thank you for being able to help keep everything in place.

By arrangement of the building management, it is mandatory that, at the time of booking, they send us photographs of the official identification (passport, license or INE) of all guests of legal age who will be staying in the accommodation. This information is required to schedule your access.

On some occasions, the administration also requests to verify the identity of guests through a specialized link that will be sent directly to their email.

📄 Disclaimer: Guests agree that any accident, personal damage, or loss that occurred during their stay is the sole responsibility of the sufferer.