Important Notes

CHECK-IN: 3 pm, All pertinent information regarding wifi, rules, etc. will be provided early on the day of the check-in. If you want early check-in please let us know via the guest portal or contact us directly. There is a fee for early check-in.

CLEANING: Daily cleaning is included in your reservation. -The cleaning services are available from Monday to Saturday from 9 a.m. to 12 p.m. You need to schedule your cleaning through your guest portal or by contacting us directly. -Cleaning is not available on Sundays or holidays. -Cleaning services include: making the beds, sweeping and mopping the unit, programming the dishwasher (dishes should be inside), and providing clean towels. -Cleaning does not include kitchen cleaning. -If you would like the housekeepers to clean the kitchen or wash the dishes it has an extra cost of $50 USD per day. -Dirty dishes or kitchen after check out will be an additional cost. -Any extra cleaning service that you might need during your stay can be provided for an extra fee, just ask in advance. -If the apartment is left extra dirty there will be an extra fee applied after check out dependent upon how long it takes for the cleaning team to return the apartment to its normal state.

AMENITIES -We provide some courtesy beverages upon arrival (you can find them inside the fridge) they are totally free and they are only provided once at check-in. -We provide L’Occitane soap, shampoo, conditioner, shower gel, and body lotion as a courtesy during your stay. Please don’t take the amenities at your checkout otherwise you will be charged $120 pesos per bottle. -We provide five-star hotel towels and bed linen for your comfort if we find stains that cannot be removed or any of those missing we will charge the cost of each object as new to replace it.

CHECK OUT: 11 am All pertinent information regarding the checkout will be provided via email one day before the checkout. If you want a late check out please let us know via the guest portal or contact us directly. There is a fee for late checkout.

-At your check-out, we will ensure that everything is correct at the apartment (this means there are no damages or missing objects), that’s why we ask you to respect your check-out time, otherwise, if you leave the flat and we find anything unusual, we will charge through your Airbnb reservation. -Our check-out time is at 11 a.m. If you need more time please get in touch with someone from the team to check if it’s possible. Late checkout has an extra cost through your guest portal. If you leave the unit after 11 a.m. without notice we will apply a penalty fee.

GENERAL -Parties are strictly prohibited. -Volume of music should be kept at a low level. -We reserve the right to evict any guest who does not comply with the rules of the unit. We also reserve the right to fine for inappropriate behavior.