In consideration of the rent received and the mutual promises contained herein, Owner of the Rental Property does hereby lease and rent to Guest(s) such Rental Property under the following terms and conditions:

1. Guest agrees to abide by all rules and regulations contained herein or posted on the premises related to the Rental Property. Guests obligations include but are not limited to keeping the premises as clean and safe as the conditions of the premises permit and causing no unsafe or unsanitary conditions in the common area and remainder of the premises that Guest uses. Guests agree not to use the premises for any commercial activities or purpose that violates any criminal law or governmental regulation. Guest's breach of any duty contained in this paragraph shall be considered material and shall result in the termination of guest occupancy with no refund of any kind.
2. In no event shall the Rental Property be occupied by more persons than the capacity of the property as stated on the web site or the confirmation letter, without prior approval by Owner. No fraternities, school, civic, or other non-family/friend groups are allowed unless Owner grants prior approval. In no event shall Guests assign or sublet the Rental Property in whole or in part. Violations of these rules are grounds for expedited eviction with no refund of any kind. Guests hereby acknowledge and grant specific permission to Owner to enter premises at any time for inspection purposes should Owner reasonably believe that Guests are causing or have caused any damage to Rental Property. Guest further agrees to grant Owner access to Rental Property for purposes of maintenance and repair. If listed "For Sale", Guests agree to grant access by scheduled appointment upon notification.
3. In the event Guest wishes to terminate this agreement, Travel Insurance, Damage Protection and any processing or administrative fees are non-refundable. The refund policy is as follows: {BCANPOLLEGAL} ***Any credit card fees will be non-refundable if credit card is used.
4. A payment of of at least 50% is taken by Owner at the time of the booking. Any remaining balance must be paid {BSPDAY} days prior to the arrival date, or this Agreement may be cancelled by the sole option of the Owner. An automatic credit card payment for the remaining balance will be scheduled by the Owner to be made {BSPDAY} days prior to the arrival date. The credit card of the first payment is used if a credit card was provided. If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full, or the reservation will be canceled with no refund of payments made. All policies contained in this Agreement shall apply equally to payments made by credit card, check or cash and whether made via website, by phone or in person. Any refunds due to Guests from a credit card payment will be refunded by credit card transaction; all other refunds will be made within 30 days by check.
5. A security deposit is required ("Security Deposit") and will be automatically reserved for the booking. The automatic reserve is conducted by putting a hold on the Guest's credit card for the amount of {BSDAMT} exactly {BSDRS} day(s) prior to the arrival date. The credit card of the last successful payment will be used. If there are no successful credit card payments, it is the responsibility of the Guest to send {BSDAMT} by check to the Owner to satisfy the Security Deposit requirement. If, at the end of the rental period, the rental property is returned undamaged beyond normal wear and tear, nor extra cleaning charges, missing items, fines, lease violations etc. the Security Deposit will be released in full within seven (7) business days. In the event of any damages, Owner will provide Guest with a full accounting of expenses incurred and deductions made from the Security Deposit. Should the damages exceed the amount of the Security Deposit, Guest agrees to pay the balance within seven (7) business days after receiving notification. Deductions from Security Deposit may include, but are not limited to: excess cleaning fee, hot tub draining and refilling fee, trash removal fee, missing item replacement costs, damaged item replacement or repair costs, repair costs of buildings or grounds, or other service call fees. Owner is under no obligation to use the least expensive means of restoration. SECURITY DEPOSIT HOLDS DO NOT APPLY TO BOOKINGS THROUGH AIRBNB unless otherwise specific, (i.e. festival bookings).
6. Regular payments and security deposits for the booking will be displayed as {PCCSTEXT} on the Guest's credit card statement.
7. Guests must obtain permission from the Owner to have pets on the Rental Property. If permission is not given by the Owner, any pet(s) found in or about the Rental Property will be grounds for expedited eviction and forfeiture of all monies paid.
8. Guests must inform the Owner of their intention to bring children and the specific number. A child is defined as any person under the age of 18.
9. No refunds will be provided due to inoperable appliances, pools, hot tubs, elevators, etc. The Owner will make every reasonable effort to assure that such appliances will be and remain in good working order. No refunds will be given due to power blackouts, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature.
10. Guest is responsible for all shipping costs for any Lost and Found items that Owner is requested to return to Guest. Items found and not claimed within 30 days will be disposed of at the discretion of Owner.
11. If a hot tub or pool is provided at the Rental Property, it will be prepared and tested for proper and safe chemicals prior to or on the day of occupancy. Misuse of a hot tub or pool by the spilling of foreign substances into the pool, i.e. soap, shampoo, oils, glass or metal will result in a Service Call Charge at the sole discretion of Owner. Under no circumstances are pets allowed in pools or hot tubs. Violation of this provision shall be grounds for expedited eviction and forfeiture of all monies paid.
12. If linens or towels are rented from Owner or supplied with Rental Property, Guest is responsible for lost or damaged items at the replacement cost of the published standard price for such damaged or lost linens or towels.
13. In the event Owner is unable to make Rental Property available for any reason other than described above or a reasonable substitute as determined by Owner, Guest agrees that Owner's sole liability as a result of this unavailability is to provide a full refund of all monies paid under this Agreement and Guest expressly acknowledges that in no event shall Owner be held liable for any special or consequential damages which result from this unavailability. Guest also agrees to indemnify Owner from and against liability for injury to Guest or any other person occupying Rental Property resulting from any cause whatsoever including, but not limited to, injury sustained as a result of use of the phone, spa, hot tub, sauna, whirlpool tub, pool, exercise equipment, elevator, etc. except only such a personal injury caused by the gross negligence or intentional acts of the Owner.
14. Owner may terminate this Agreement upon the breach of any of the terms hereof by Guest. Guest shall not be entitled to the return of any rental monies paid under the terms of this Agreement and shall vacate the Property immediately.
15. Agreement shall be enforced under the laws of the state within which the Rental Property is located, including any applicable rental acts of that state, and represents the entire Agreement. Any amendments must be in writing and signed by both parties. In the event of a dispute, legal action may only be instituted in the county within which the Rental Property is located. If any part of this Agreement shall be deemed unenforceable by law, that part shall be omitted from this Agreement without affecting the remaining Agreement.
16. The Rental Property may offer access to recreational and water activities, including but not limited to canoes, bicycles, and swimming. Guest fully understands and acknowledges that outdoor recreational and water activities have inherent risks, dangers and hazards. Participation in such activities and/or use of equipment may result in injury or illness including, but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that could cause serious disability. Guest agrees to fully indemnify and hold harmless the Owner and any and all agents, employees, or contractors for any injury or damage caused by these activities, whether caused by the negligence of the Owners, the negligence of the participants, the negligence of others, accidents, breaches of contract, the forces of nature or other causes foreseeable or unforeseeable. Guest hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the Owners or by any other person. Guest hereby voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify Owner and any and all agents, employees, or contractors from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my use of Rental Property facilities, equipment, or activities. Guest further assumes full responsibility for the actions of any and all persons whom he may allow to enter the property during the rental period and indemnifies Owner from any and all claims arising from such other persons.
17. For properties with water slides: The Property includes one or more water slides for guest enjoyment. By signing this Agreement, Guest acknowledges and agrees to the following terms related to the use of the slide(s):  Acknowledgment of Risk Guest understands and accepts that use of the water slide(s) and pool involves inherent risks of personal injury or property damage. Guest and all members of Guest’s party voluntarily assume all such risks associated with use of the slide(s) and accept full responsibility for their own actions and those of any invitees or minors under their supervision. Guest acknowledges that participation in water activities is voluntary and that they have been advised of the potential hazards involved. Rules of Use Guest agrees to ensure that all individuals using the water slide(s) comply with the following safety requirements: All users must go feet first, face up, one person at a time. No diving, flipping, running, pushing, or horseplay on or around the slide area. No glass containers, food, or beverages in or near the pool or slide. Children must be supervised by an adult at all times. The slide may not be used while under the influence of alcohol, drugs, or any substances that impair judgment. Guests must comply with all posted signage and safety instructions. Release and Indemnification Guest hereby releases, waives, and discharges the Property owner(s), manager(s), agents, and affiliates (collectively, the “Released Parties”) from any and all claims, damages, or causes of action arising out of or related to the use or misuse of the water slide(s) or pool, including any claims based on the alleged negligence of the Released Parties. Guest further agrees to defend, indemnify, and hold harmless the Released Parties from any liability, costs, or expenses (including reasonable attorney’s fees) resulting from the actions or omissions of Guest, their invitees, or minors under their care in connection with use of these amenities. Compliance and Consequences Unsafe behavior, violation of the above rules, or disregard of safety instructions may result in termination of the stay without refund and responsibility for any resulting damages.
18. The Property includes a game room provided for guest enjoyment. All games and equipment are available for use free of charge—no coins or payment are required. Guest Responsibility Guest agrees to treat all game room items, furnishings, and equipment with care. Any loss, damage, or breakage caused by misuse, negligence, or failure to follow posted instructions will be the responsibility of the Guest and may result in additional charges. Proper Use Guests shall use all game room equipment only for its intended purpose and in a safe, respectful manner. Rough play, tampering with wiring or mechanisms, or moving heavy equipment is prohibited. Maintenance and Reporting Guests are asked to promptly notify the Host if any game or equipment appears not to be functioning properly or requires maintenance. This allows the Host to address issues quickly and keep the amenities in good working order for all guests. Supervision Children must be supervised by an adult while in the game room.

NOW, THEREFORE, in consideration of the mutual agreements and covenants herein contained, Guest has read and agreed to the following: I understand the rules and rental conditions upon which I am agreeing to rent accommodations, equipment, and use of the property. I acknowledge and accept that the sole responsibility for safety lies with the participant. In agreeing to this, I acknowledge that outdoor activities and exposure to the natural elements and animals can be dangerous and sometimes result in injury and even death. Steps and decks can be slippery, animals and insects can threaten and infect or injure, exposure to the elements can cause hypothermia, sunburn, among other risks inherent in participating in camping, outdoor and water activities. I know that alcohol and/or drugs do not mix safely with any outdoor activity. I am over the age of {PMINAGE} and assume responsibility for all in the Group, and the Group is visiting the property and using the equipment and is engaging in activities or events at the Group's risk. I hereby assume all legal responsibility for bodily injury to me or to any person on the property as a result of my visit and use, operation or possession of equipment hired or loaned to me. Acknowledging this, I accept complete responsibility for the Group, and the Group is visiting the property and using the equipment and is engaging in activities or events at the Group's risk. I will abide by the rules and accept these rental conditions: • The property I rent will be returned in the same condition in which it was rented and I will be responsible for all damage and/or loss that occurs during my rental period. • I agree to hold harmless and to indemnify the Owner of the Rental Property against all loss, damage, expense and penalty on account of personal injury or property damage to the rental dwellers, the undersigned or to any minor child or children in the charge of the undersigned, howsoever rising, whether by act or acts or failure to act of the employees, owners or animals of the said company or property owners or not. • I acknowledge receipt of the property in good order and condition (if found otherwise per my arrival I will contact Owner immediately) and further agree that the Owner of the Rental Property shall not be liable for consequential damages of any kind or nature from whatever cause arising, whether property or equipment is loaned or rented. • I enter into agreement freely with the Owner of the Rental Property at my own risk, acknowledging the risks inherent in indoor and outdoor activities and assume any and all responsibility for the minor children and myself in my charge. • All parties agree to and will comply with Federal, State and County pollution laws and any other applicable laws and regulations.

RENTER MUST AGREE TO THE FOLLOWING ADDITIONAL RULES AS THEY PERTAIN TO YOUR SPECIFIC BOOKING • PARKING: Street parking is not permitted and all cars must be parked in the garage and the driveway per HOA rules. Garage doors must be closed at all times other than loading and unloading, according to neighborhood HOA Rules and Regulations. Parking violations could result in towing at guest’s expense. HOA violations or fines as a result of street parking after specified hours will be charged from the Guest Security Deposit. NO HORIZONTAL PARKING. Vehicles may not hang over onto gravel or any landscaping nor hang over the concrete driveway onto the street. COMMERCIAL, BRANDED VEHICLES, OR 10+ PASSENGER VANS ARE NOT PERMITTED ON THE PROPERTY (TERRA LAGO ONLY). Guest understands they will be responsible for any and all parking fines given during stay including towing expenses. • NOISE: Neighborhood quiet hours are strictly enforced from 9PM-8AM Sunday-Thursday and 10PM-8AM Friday-Saturday. This includes use of outdoor amenities. Outdoor Music is not permitted after 9PM. We encourage you to enjoy our vacation homes, however we must abide by city and HOA policies. It is important to respect the neighbors at all hours of the day. Noise disturbances can occur at any time during the day, not just at night. Fines starting at $1,000 up to $3,000 apply for noise violations and can increase significantly for repeat offenses or for other gross violations by Guest or other occupants of the Property. Loud parties in the home or on the premises are prohibited and grounds for immediate eviction. The registered guest and their guests and visitors agree there will be no disturbance, annoyance, endangerment, or inconvenience of the neighbors. All violations and/or fines are the responsibility of the registered guest. If a noise complaint is received, we will try to contact you for mediation. If we cannot reach you, we have the right to visit the home. If the noise continues you will be asked to vacate the property immediately without any refund. If any citations are issued you will be responsible to pay. • SECURITY DEPOSIT: A Valid Credit Card is required to be kept on file upon Reservation. Should a Security Deposit not be collected or damages cost are above the coverage of the damage insurance or above the amount of deposit, the Credit Card on file will be charged for any of these costs. Guest hereby grants consent for Manager to charge Credit Card on file for costs that include without limitation, cleaning beyond normal wear and tear, violations or tickets received, removing excessive garbage, repairing or replacing any part of the Property, its contents, common areas and recreational facilities for damage caused after your move-in. If all terms and conditions of the agreement are fulfilled the deposit will be returned in full within 7-business days after Guest departure. If Manager does not have a credit card on file, guest must pay via appropriate payment method within 14 business days. • PETS: Our vacation rentals are pet friendly. We allow for up to two pets per property for a fee of $150 per pet. Additional cleaning fees may be applied if necessary. If unauthorized pet(s) is discovered on Premises, Guest will be asked to pay a fine of $400 and leave without refund as Guest will be in breach of this Agreement. If it is discovered that an unauthorized pet was staying at the property once guest checks out, Vue Vacations has the right to charge guest with an additional $200 initial cleaning fee as well as fees to cover any damage incurred. o PETS ARE NOT PERMITTED IN THE POOL OR SPA AT ANY TIME. Guests will be charged $85 for pool filter cleaning if this occurs. • HOME OWNER ASSOCIATION (HOA): This property is part of a Home Owner's Association (HOA) with rules and restrictions that all guests must abide by. Guests agree to maintain the premises in good order and appearance and abide by the HOA rules. • NO EVENT/PARTY POLICY: Unless otherwise authorized in writing by Manager, no gatherings, loud celebrations, amplified music such as a DJ, large speakers, parties or other private events (collectively “events”) are to be held at the Property during your occupancy. Holding an event without receiving prior approval, permit or permission from Manager is considered an abuse and breach of this Agreement and cause for immediate termination of Occupancy. In this event, Guest will forfeit all monies, including security deposits. • DECORATIONS: Water balloons, confetti and similar items are not permitted on the property. These items can cause damage to pool equipment and landscaping. If decor provided by the guest causes damage to the home, the security deposit will be charged appropriately.
• APPROVED GUESTS, GUEST RESPONSIBILITY AND USE OF PROPERTY: • Approved Guests are persons who will occupy the Property. No unlawful activity or any other activity that constitutes a nuisance is permitted on the Property. Approved Guests take full responsibility for all lost or broken items, and any damages to the Property of any kind. The Property is for the sole use as a personal vacation residence by Approved Guests. Guest is responsible for any Guests that use the Property during the term of this agreement, including Minors. Guests accept the responsibility to properly maintain the Property during occupancy and agree to replace or repair and pay for any breakage, damage, or loss caused by you or your visitors during occupancy, other than normal wear and tear. Guests shall be responsible to ensure that all persons on the Property comply with all terms of this Agreement, all laws and all rules of the Homeowners Association where the Property is located. Guest shall be liable for any and all damages or fines that arise from noise complaints called on the Property. • WEATHER CONDITIONS: We are located in the desert. Guests are responsible for checking driving and weather forecasts in preparation for desert conditions at various times of the year, including, but not limited to fog, wind, rain, etc. We do not refund due to weather conditions. • SYSTEM(S) FAILURES: In the event the Property sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, cable, internet, pool, hot tub or other system or structural systems, neither the Property owner nor the Manager shall be liable to Guest for damages, and no refunds will be given for such failures. However, Manager will make an effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the Property to inspect and make such repairs. • MAINTENANCE AND REPORTING: Guest shall properly use, operate and safeguard the Property including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately notify Manager of any problem, malfunction or damage. Guest shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to the Property as a result of failure to report a problem, malfunction or damage in a timely manner. • DAMAGES: The guest agrees to keep the Property in good condition, and upon guest’s check-out, the Property will be left in a good and habitable condition. Any damage to furnishings, fixtures, or furniture, or other notable condition found upon check-in will be reported to the Agent within two (2) hours of Occupancy. Guest shall be responsible for all damage, breakage, and/or loss to the Property, except for normal wear and tear and unavoidable casualties (as deemed by Agent in its sole discretion) which may result from Guest’s occupancy. The Guest understands that the Property will be inspected prior to check-in and upon check-out. Guest will acknowledge any loss and/or damage to the Property that will result in a charge or charges for repair and/or the replacement value. • ODORS & LOSS OF USE: Excessive odors requiring special remediation (including extended cleaning, professional air filtration, or additional labor), or resulting in loss of use for subsequent guests, may result in additional charges. Charges may include odor remediation costs and any associated loss of revenue if the home is rendered temporarily unusable. • UNFORESEEN CIRCUMSTANCES: Manager will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Manager. It is highly recommended that Guest consider purchasing travel and/or rental insurance. • POOLS AND SPAS: All of our homes feature private pools and spas. Pools and spas are chemically serviced and cleaned regularly. All of our pools may be heated during the winter for your use and enjoyment. Please refer to your listing or ask your property manager for fees associated with pool heat during your stay. Tampering with the thermostat to increase the temperature beyond what it has been set to will result in an additional charge of $100 per day and will be deducted from security deposit. All of our pools and spas have been properly cleaned in advance of your arrival. However, we experience winds in the desert that cause debris from Palm Trees and other materials to fall into the pool. Please advise the office if your pool is not clean, and we will make every effort to contact a pool cleaner, but please understand that WE CANNOT GUARANTEE that the pool person will be able to return to the Property. In the event of any damages caused by tampering, the Guest shall be responsible for the cost of said damages. • Guests understand that use of the pool and spa is at their own risk and owner/agent will not be liable for any accidents that may occur. • AIR CONDITIONING: Each home is equipped with air conditioning units throughout the home and individual rooms. Temperatures are not to be set below 72 degrees as this may cause a freezing of the AC motor. If the Air Conditioner is set below 72 degrees and it causes damage or the need for a service technician to come out, the cost of the service call and repairs will be deducted from the security deposit. • NO SMOKING POLICY: All properties are non-smoking. Violation of the no smoking policy will result in forfeiture of the full security deposit and damage liability of up to $2,500 for any discovered damage to furniture or odors. • IRRIGATION: Guest will not tamper with any irrigation equipment. • GOOD NEIGHBOR POLICY: You agree to abide by all rules and regulations set forth by local ordinances, which includes a “Good Neighbor Policy”. You are advised to keep in mind that vacation rental properties are located in quiet, private neighborhoods. Please respect our neighbors. Anyone found to be violating noise ordinances of the City or HOA will be subject to an initial $1,000 fine followed by a possible eviction in extreme circumstances. Guests will not be issued any refund for issues related to noise ordinance violations. Possible violations include, without limitation, sound amplification outdoors, over occupying parking areas, over occupying rental Property, and failing to follow your Agreement with Manager HOA Rules and Regulations allow for 24-hour quiet enjoyment of homeowner's Property. Please also note how easily sound travels in the mountains and on the lake. We require that our guests be respectful of full-time residents that live nearby. • TERMINATION OF OCCUPANCY: Upon termination of occupancy, Guest shall: (i) return all copies of all keys or opening devices to the Property, including any common areas; (ii) vacate the Property and surrender it to Manager empty of all persons at agreed upon time; (iii) vacate any/all parking and/or storage space; and (iv) deliver the Property to Manager in the same condition less ordinary wear and tear as received upon arrival. • NO HOLD OVER POLICY: Manager attempts to ensure that all of its properties are fully booked and reserved for the owners of the vacation rental properties. Manager cannot permit Guest to remain on the Property beyond the date and time for checkout that Guest has previously agreed to during your reservation and confirmed by email, Guest has made a prior written agreement. If Guest holds over or remains on the Property beyond the time and date of checkout, Guest agrees and consents to be removed from the Property and will be locked out by Manager, its representatives, and/or law enforcement. Guest further consents to permit Manager to remove personal belongings to a location of Managers choice, where you can retrieve them. • NO REPLACEMENT PROPERTY GUARANTEE: If the Property which is the subject of this agreement becomes unavailable for any reason, a suitable substitute Property shall be found or all monies returned in full to the Guest, with no further liability opposed upon Manager or the Property owner. Manager will not be in breach of the terms of this Agreement if the cancelation by Manager is beyond reasonable control including and without limitation to a change in ownership of the Property, sale of the Property, a damage or malfunction of equipment, disturbances on nearby properties, construction in or adjacent to the Property, labor disputes, governmental regulations or controls, fire or other casualty, holdover tenants from a previous rental, inability to obtain materials or services, technical failure or difficulties, problems or interruptions with the internet or television, computer viruses, acts of god, insurrection, terrorism, or any other cause. • PROPERTY UNAVAILABLE DISCLOSURE: If, after this reservation is completed, and correspondence or discussions with the Guest disclose a change in circumstances involving the reservation of this Property, Manager has a right to refuse a reservation to the Guest if the reservation is not conducive to the welfare of the Property. Such circumstances include but are not limited to an event or party planned during the Guest's occupancy of the Property, violations of the occupancy limits, rules regarding pets, age limitations or the purpose of the rental. This is not intended to be an all-inclusive list of circumstances which may cause a cancelation of reservation. If the reservation is canceled pursuant to this section, Manager will return all monies deposited to the Guest. • VACATION RENTAL (NOT A LEASE): This is a vacation rental agreement for temporary vacation stay at a managed vacation rental property. • LIABILITY OF GUEST AND OBLIGATION TO FOLLOW RULES: By agreeing below, you understand that Manager is only responsible for reservations, house cleaning, and check out. Manager reports to Property owners, where said Property owners are responsible for maintaining all aspects of their properties, including without limitation, providing insurance and improvements to the structures and land. By agreeing to these Terms & Conditions, below, you waive, discharge and agree to hold harmless Manager and the real Property owner from all damages or injuries arising from or related to your stay at managed Property, including without limitation, any accidents or injury to yourself, your Guests and associates, and loss of money, jewelry or valuables of any kind. You are responsible for keeping your valuables safe at all times. Guests agree to follow any and all House Rules provided to them by Manager, any and all rules of the Homeowners Association where the Property is located, and any and all City or County ordinances in the area where the Property is located. Guest will be held responsible for violation of any of these rules and hereby agrees to strictly abide by any and all rules thereof. Each Property will be monitored by video electronic surveillance to ensure that the rules are followed. Guests acknowledges that it will be granted access using a digital access code. Guest acknowledges that this Property is under 24-hour surveillance, monitoring and roving security patrols. • ILLEGAL SUBSTANCES AND MINORS IN POSSESSION: No illegal substances are allowed in the Property, and minors should not be in possession of alcohol or illegal substances. Violations will result in eviction from the Property and no refunds will be issued. Primary Guest and Approved Guests shall indemnify and hold harmless Manager and Manager's shareholders, employees, principals, agents, heirs, successors, assigns and Property homeowner against liability arising from Minors in Possession of alcohol or illegal substances. • MINIMUM AGE: Booking Guest must be 23 years or older and staying in this reserved property for the duration of the above-reserved dates. • JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest. • SPECIAL EVENTS, MUSIC FESTIVALS AND HOLIDAY BOOKINGS: There is a strict no cancelation policy for all special event, holiday and music festival timeframes. Festivals include but are not limited to Coachella and Stagecoach music festivals. Special events and music festivals that are cancelled, postposed, or altered in any way, for any reason, do not qualify for any refund, alteration of the reservation or cancellation, including Acts of God, pandemics, epidemics or health outbreaks such as COVID-19. Guests will be required to provide their credit card information at time of festival booking. A security deposit of $1,000 will be collected 7 days prior to your stay for any festival bookings through any booking platform. NO CREDIT WILL BE ISSUED IN THE CASE OF EARLY DEPARTURE OR CANCELLATION FOR ANY FESTIVAL BOOKING. • There is a strict no cancelation policy for all special event, holiday and music festival timeframes. A minimum booking of three nights is required for holidays and events. Special events and music festivals that are cancelled, postposed, or altered in any way, for any reason, do not qualify for any refund, alteration of the reservation or cancellation. • NUMBER OF GUESTS: Please book the accurate number of guests for your stay including children and infants. This will allow proper preparation for the home. Names of all adult guests will be required for homes within the Terra Lago community to be allowed access through the security gates. Any visitors will need to be registered through us to allow access into Terra Lago. It is your responsibility to inform yourself and your guests/visitors of the rules and make sure they comply. • EARLY DEPARTURE/EVICTION POLICY: NO REFUNDS for early departure and/or eviction in any circumstance.
• PACKAGES AND PERSONAL BELONGINGS: Vue Vacations is not responsible for any lost, damaged or delayed mail or deliveries. Returning late deliveries after a guest has left the property will incur an additional fee, plus cost of shipping. Manager shall not be held liable for condition of said items. Any items not claimed for longer than 30 days, may be donated or sold. We are not responsible for any personal belongings left behind. If you leave something behind, we will not ship it to you unless you provide a label and mailing instructions along with providing insurance on any item that you want to be shipped back. We are not responsible for any item we ship to you that does not make it to its destination. Please be sure to check for all your belongings before leaving the home. • LAKE RULES AT TERRA LAGO: Swimming in the lake is not permitted. You will forfeit your stay if you do and you will not be refunded for any amount that you may have already paid for your stay and you will be asked to leave. • THEFT OR DAMAGE: In the event of theft from or damage to the property caused during my stay, I authorize the owners upon inspection, to notify me and charge my credit card for up to $5,000 to cover repair or replacement of property. • RELEASE & WAIVER OF LIABILITY AND INDEMNIFICATION AGREEMENT: Renter shall indemnify, defend and hold harmless the property owner, its respective affiliates and partners from and against all demands, suits, judgments, settlements, claims, damages to persons and/or property, fines, liens, losses, and other liabilities, including attorneys' fees arising out of or in any way related to your stay in our property and its surrounding land including claims for loss or damage to any property or for death or injury to any individual. All the homes are privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities.