Prickly Pear Stays Jesmond - House Rules

Accommodation:

1. No smoking: Smoking is not allowed inside the property, including on any balconies, courtyards or any internal common areas of the building. Failure to adhere to this house rule will incur additional cleaning fees to cover the costs of thorough cleaning and deodorising. Further, if as a result of the requirement for additional cleaning the property is not available in time for the next booked guest, there will be a fine of 2,000 AUD.

2. No pets: Pets are not allowed on the property at any time. However, in certain circumstances, the Host may permit a pet to be brought onto the property. Any approvals must be provided to the guest in writing by the host. Where approval has been provided by the host, a pet surcharge will apply of $50 per night. Pets (boy or girl) must be under 20kg. Any pet damages will incur a $200 penalty

3. Quiet hours: Please respect the quiet hours between 10 PM and 8 AM. Keep noise levels to a minimum to avoid disturbing neighbours and other guests.

4. No parties: Parties, gatherings, and events are strictly prohibited. Any parties will automatically incur the loss of the pre-authorisation/bond as well as a fine of 2,000 AUD which may result in immediate cancellation of the reservation.

5. Maximum occupancy: Please adhere to the maximum number of guests allowed as stated on the property listing. Exceeding this limit without prior approval may result in additional charges or cancellation of the reservation.

6. Guest registration: All guests staying overnight must be registered. Please provide the names of all guests staying on the property during your reservation.

7. Cleanliness: Guests are expected to maintain the cleanliness of the property during their stay. Please clean up after yourself and leave the property in a tidy condition. Additional cleaning fees may apply if the property is left excessively dirty.

8. Damage and breakages: Any damage to the property or its contents must be reported immediately to the Host. Guests will be held responsible for any excessive damage or breakages caused during their stay.

9. Lost keys or lockouts: Guests are responsible for the keys/remotes provided to them. In case of loss or lockouts, a fee may be charged for replacement keys or locksmith services.

10. Garbage disposal: Please follow the provided guidelines on page 15 of the Guest Book for garbage disposal. Dispose of trash in the designated bins or as instructed by the Host.

11. Respect for neighbours: Please be considerate of the neighbours and avoid excessive noise, particularly during quiet hours. Respect their privacy and avoid any disturbances.

12. Appliances and utilities: Use all appliances, equipment, and utilities provided in the property responsibly and as instructed. Turn off lights, air conditioning, and other electronic devices when not in use or upon leaving the property.

13. Parking: Each apartment is allocated one car space. The designated parking space corresponds to the assigned apartment number. This information will be sent to you prior to your arrival. Do not block the driveway or use parking spaces assigned to others.

14. Safety: Keep the property secure during your stay. Lock all doors and windows when leaving the property and take care of your belongings. Report any suspicious activities or concerns to the Host or local authorities.

15. Security: To ensure the safety of our guests we have 24/7 security surveillance monitoring the external area surrounding the building, including the car park, entrance, communal laundry and backyard. If suspicious activity is seen, this will be reported immediately to the applicable authorities.

16. Commercial Activity: No business or commercial activity must be conducted from the property including, but not limited to, conducting any photoshoots that are not expressly authorised in writing by the Host. The property is not to be used for any purpose other than personal residential property.

17. Alterations: No alterations or additions whatsoever are to be made to the property or its contents. If you move any furniture or other contents out of their usual position, please return them to their usual position prior to checking out.

18,. Compliance with laws: Guests must comply with all local laws and regulations during their stay. Any illegal activities will not be tolerated and may result in immediate eviction without a refund.

19. Host entry: In the case of any actual or suspected breach of these House Rules, the Host may enter the property for inspection and rectification purposes.