House rules Check-in: After 4:00 PM Checkout: 11:00 AM Self-check-in with keypad No smoking No pets No parties or events

Additional rules Must be 21+ to book- per HOA No pets No smoking

Resort Access Key Card: The building doors are kept locked from 9pm to 7am! The building is ONLY accessible with the resort style keycard during these times! Guests MUST arrive for check-in before 9pm!!! If you arrive after 9pm guests will have to drive to our office ( please keep in mind our office closes at 10pm so if you arrive after 10pm no one will be there to provide you with a keycard) located at 516 Broadway St. Myrtle Beach SC. 29577. Once you arrive you must call our main office number and our office staff will let you in and provide you with the keycard needed for you to access the main resort building!

*If you know you will be arriving after 9pm when the resort locks the doors please reach out to our office to coordinate us leaving a keycard in our lock boxes outside of our office building at 516 Broadway St. Myrtle Beach SC. 29577.

Please leave key card in unit upon departure to avoid fees ANY MISSING KEYCARD WILL RESULT IN FINES!

Quite hours: Quite hours are from 10pm to 8am!

Door Code: Please keep in mind that your door code will be sent to you a week prior to your arrival. To not bombard the office, we ask that guests please wait until at least the 5th day before arrival to contact us and let us know if you have not received your door code.

Parking: 1 parking spot is allowed! There will be a parking tag in the room upon check-in that MUST be displayed from the rearview mirror! Any other parking spots needed will be on the guest to find additional off- site parking! Any car found without a parking tag will be towed!!! This is enforced by the resort.

** No Trailers, boat trailers or recreational vehicles of any sort are allowed to park onsite!!

Pools: Guests will have access to the outdoor swimming pool at the resort! Please be sure to follow all pool rules posted! Any person under the age of 12 MUST be accompanied by an adult! Any pool violations may result in fines! The pool is open from 9am to 11pm. This is subject to change. The pool is overseen by the resort so we have no control over pool closures!

Other Amenities: Guests will also have access to the beach bar ( open to the public! Hours may vary), laundry room, and vending on lobby level.

Guest Laundry Facilities: There is an onsite laundry area located on the lobby level where the vending machines are. Guests will have access, but a keycard will be required for entry.

Because this is a short-term vacation rental, per SC law, hosts are not required to accept any service animals, EXCEPT for ADA service dogs. The complex that our listing is located in follows a strict rule that only ADA service dogs are allowed. Please do your own due diligence about what an ADA service dog is. If you have any other service animals, they will not be permitted on the premises. No refunds will be given due to this.

Guests agree to the following upon booking: *Guests must immediately notify management of any damages upon arrival. *We have a strict 11 am check-out time. This is to ensure that guests like yourselves can arrive at a clean room on time. *Our cancellation policy can be read in Airbnb before booking. We will abide by this. *Altering a reservation must be approved by management and is subject to fees. *Guests must NOT sublease the unit. *All house parties are prohibited. *No pets are permitted. Only ADA service dogs *All guests must abide by the rules and regulations of the complex where our unit is located.

*Amenities that are listed MAY or MAY NOT be available at your time of arrival. Balconies, pools, hot tubs, restaurants, arcade rooms, and other advertised amenities could be closed due to maintenance, upgrades, or simply just the time of year. We do not give any refunds or rebates due to this. Guests are required to do their own due diligence to see if amenities are available. *Construction may take place at our location or at a nearby location. This could cause noise, loss of amenities, or obstruction of view. We do our best to notify guests when we are aware of something in the area going on. However, it is still the guest`s responsibility to do their own due diligence to see if any construction is going. There will be no refunds due to this. *All items in the unit are privately owned. This includes all bedding, towels, and linens. Please leave all of these at your departure. Any missing items will be charged to the guest. *The cleaning fee included in your total covers the cost of a basic cleaning for the whole unit, laundering of the linens, and a "starter pack" of toiletries. Guests are still expected to pick up after themselves. Please dispose of all items (food, trash, personal items, etc). Wash all dishes that were used. *This unit is non-smoking. Any evidence of smoking will result in charges. *All of our rules are to protect the property and to ensure that the incoming guest is able to check in on time with no issues.

Pest Control Notice- To ensure a pest-free environment, routine pest control treatments are scheduled for all properties. Access must be provided on the treatment date.

Treatments are safe for all guests and pets. Please note access to the unit is required; failure to do so may incur additional fees. Thank you for your understanding!

Late Checkout charges. $25 for the first hour. $50 for every additional hour not out of the room up until check in time at 4pm If a guest is still in the unit after check in time. We will charge the guest for an additional night on top of the other late checkout fees. If we have to cancel a upcoming guest due to a guest still occupying the unit after checkout. The guest will also be responsible for the lost revenue on the incoming guest.

Breaking House Rules - We will charge an additional $150

Wifi - The Wifi is operated by the resort not by Casago Myrtle Beach. While we do offer login information, we do not control its reliability, speed, or availability. We do not offer discounts or make rate adjustments for any amenity that may not be available during the stay.

Key Cards: Please only add to the properties that we charge for key cards for. There will be additional charges for any key cards that are not left inside the room. The instructions for the key cards will be provided in the welcome packet sent to your email prior to checking in.

Our office hours are from 8 am to 10pm, seven days a week. We are available after hours for emergencies (In-House Guests Only) by calling our office and pressing 5. Out of respect for our staff, any guests that calls the emergency line and do not have true emergencies, will be charged a minimum $50 fee. Please use your best judgement when calling the emergency line. True emergencies include, but are not limited to, issues with entry or door locks, flooding, fire, power, etc.

Smoking Policy: The building, including the common areas and balconies are smoke free. Ashtrays are not allowed. Smoking in any of these areas is strictly prohibited. Vaping is also prohibited.