Check-In/Check-Out Time. Check-In anytime after 4 pm. Check-Out is at 11 am. Early arrivals can be arranged for a $25 fee depending on availability. Please submit requests for early arrival/late departure 24 hours before your arrival/departure.

No Daily Cleaning. For privacy and security of our guests, daily cleaning is not provided. Daily cleaning is available upon request at current daily cleaning rates. Additional linens are located in the sink cabinet.

Absolutely NO Smoking Indoors. A minimum $500 restoration fee will result in any evidence of smoking. The Utah Indoor Clean Air Act prohibits smoking indoors. Smoking is not permitted within 25 feet of any open window, entrance-way, exit, or air intake of a building where smoking is not permitted. Electronic cigarettes may not be used inside of buildings.

Absolutely NO Pets, Bikes or Sports Equipment. A minimum $500 restoration fee will result in any evidence of pets, bikes or sports equipment in the room. The building Codes, Covenants & Restrictions prohibits pets, bikes & sports equipment in the building.

Free High-speed Wireless Internet. Internet is available to all guests. Login through system preferences on your computer & electronic devices and select “Zermatt Guest”. You may also open your web browser and type in Zermatt resort and click “connect”.

World Class Amenities Available. Review the Amenities on our website to make sure you know what amenities & facilities are available during your stay.

Units with Kitchens. Kitchens offer hospitality sized ovens, stoves, refrigerators and microwaves. Please bring any food items you may need during your stay. Dish soap is provided at properties with dishwashers.

Laundry Facilities. On-site laundry facilities are available for your use during your stay.

Cancelation. Please Make sure you are familiar with our cancelation policies and policies regarding service or amenity outages.

Occupancy Policy. Adherence to occupancy policies and limits is strictly enforced. These policies are in place for your safety, as well as the protection of the vacation home and the vacation rental industry. Violation of these policies may, at Midway Vacation Properties option, result in immediate eviction with complete forfeiture of all monies paid. Or, the credit card on file may be charged for any addition occupants. Thank you very much for your cooperation.

Your Satisfaction Guaranteed! We are a full-service rental company and want to make sure you are as happy as possible with your vacation. If you experience any issues at all during your stay, please call us! We are usually able resolve any issues over the phone within minutes. If not, we are happy to send someone to assist you in person.