PROPERTY RULES

• Check-in: 4:00 PM | Check-out: 10:00 AM
• Early check-in or late check-out may be available with 48 hours’ notice, pending availability, and billed in 30-minute intervals.
• The primary reservation holder must be at least 21 years old.
• A refundable security deposit of 20% of the total gross nightly rental rate may be required for stays longer than 21 nights.
• Absolutely no smoking of any kind is allowed inside the home or on the property. This includes tobacco, marijuana, and vaping. Any evidence or odor may result in a $1,000 fine.
• Quiet hours are strictly enforced from 10:00 PM to 7:00 AM per Summit County regulations. Violation may result in fines and guest liability.
• No large gatherings are permitted; only the number of guests confirmed on the reservation may occupy the home at any given time without prior host approval.
• Guests may be asked to verify their identity at any point. If requested by the host or property manager, valid government-issued ID must be provided.

PROPERTY-SPECIFIC RULES

• Across the properties we manage, pets are welcome only at designated pet-friendly homes and require prior approval with a $100 pet fee per stay. In compliance with ADA, service animals must be disclosed in advance.
• Moving indoor furniture is not permitted. Outdoor furniture may be rearranged but must be returned to its original position prior to checkout.
• HVAC Policy: Do not leave windows or doors open while heating or air conditioning is running. Do not adjust thermostats more than 2–3 degrees at a time. Improper use may result in frozen coils or system damage, which will be billed to the guest if negligence is determined.
• Damage to linens or towels (e.g., makeup stains, pet damage, bleaching) will be billed accordingly:
• Duvet Insert: $80 - Duvet cover: $45 - Sheet (fitted, flat, etc): $30 - Pillow: $30 - Pillowcase (pair): $20 - Bath Towel: $20 - Hand Towel/Face Towel: $10 - Washcloth/Hand Towel: $10 - Bath floor-mat: $10
• Toilet use: Do not flush wipes, feminine products, paper towels, or any non-toilet paper items. If a blockage is caused by misuse, guests may be billed for plumbing services.
• No commercial use, filming, or events are allowed unless pre-approved in writing by the host.
• Please note there may be an exterior security camera present at the front door/entrance of the property for safety and guest protection.
• Trash must be bagged and placed in designated outdoor bins. Overflow or leaving bags outside of bins may result in pest issues and a $75 disposal fee if host is not notified prior to check out.
• Mailbox access is not permitted—please do not have mail or packages sent to the property. Please notify us of any damage before check-out—unreported issues may be assumed guest-caused and charged accordingly. -Please do not tape, pin, nail, or attach decorations or other items to walls, ceilings, doors, windows, furniture, or fixtures, as any resulting damage may incur repair or replacement charges.

🧳 LOST & FOUND APRÈS Vacation Homes is not responsible for personal items left behind. We will make reasonable efforts to return found items, but shipping costs are the guest’s responsibility via a pre-paid label and $25 admin fee. If an item is found after departure, our team will contact the guest to confirm ownership. Once confirmed, the item will be held for up to 48 hours for the guest to arrange return shipping. If we do not receive a response or shipping is not arranged within that timeframe, the item may be donated or discarded at our discretion.

🧼  CLEANING & HOUSEKEEPING The home will be professionally cleaned before arrival. If anything is not up to standard, please contact us within the first 24 hours of arrival. If we are not notified within the first 24 hours, we will assume the home was received in acceptable condition. For reservations of 14 nights or longer, one mid-stay cleaning is required and is included as part of your reservation. The mid-stay cleaning helps maintain the home’s cleanliness and comfort throughout an extended stay. We will coordinate the cleaning with you during your stay. Additional cleaning during your stay may be available upon request and may be subject to availability. Excessive mess left at check-out may result in additional cleaning charges.